The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Negotiate to obtain payment of debt
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Information regarding whereabouts and individual circumstances of debtors is accessed in line with council procedures and legislative provisions. Completed |
Evidence:
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All relevant customer details are confirmed. Completed |
Evidence:
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Special arrangements for payment of debt are negotiated with debtors where possible to maximise probability of recovery of debt. Completed |
Evidence:
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Agreements are documented, followed up and renegotiated as necessary. Completed |
Evidence:
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Agreements are reviewed as necessary to take into account changes in debtor circumstances. Completed |
Evidence:
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Recommend action on bad debts
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Reported bad debts are analysed to determine appropriate debt recovery method. Completed |
Evidence:
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Value of bad debt is assessed against potential cost and likelihood of recovery. Completed |
Evidence:
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Appropriate action is recommended based on council policy and capacity to pay. Completed |
Evidence:
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Doubtful debts are provided for at end of year, backed up by evidence. Completed |
Evidence:
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Take legal action as required
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Proceedings are instigated within delegated authority and in accordance with council policy and procedures and legislative requirements. Completed |
Evidence:
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Disclaimers are included on rates notices as appropriate. Completed |
Evidence:
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Information to support court action if required is prepared clearly, accurately and within time frame. Completed |
Evidence:
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Report on debt recovery
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Annual timetable is prepared for the issue of instalment and other notices. Completed |
Evidence:
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Reports on debt recovery performance are submitted in accordance with Council requirements. Completed |
Evidence:
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Style of report is consistent with purpose and intended audience. Completed |
Evidence:
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Recommendations on policy changes and new policy development are made based on legislative requirements and improved debt recovery practices. Completed |
Evidence:
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