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Evidence Guide: LMFFT4009A - Match furnishing style_materials to customer requirements

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

LMFFT4009A - Match furnishing style_materials to customer requirements

What evidence can you provide to prove your understanding of each of the following citeria?

Determine customer requirements

  1. Customer is consulted to determine requirements
  2. Examples of furnishing styles and materials are shown to the customer
  3. Limitations and benefits of styles and materials are explained
  4. Options for the use and modification of styles or materials are defined and proposed to the customer
  5. Product requirements are explored, taking into consideration design parameters, material, process, quantity, cost and outcome requirements
  6. Cost and feasibility of customer requirements/options is evaluated
Customer is consulted to determine requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Examples of furnishing styles and materials are shown to the customer

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Limitations and benefits of styles and materials are explained

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Options for the use and modification of styles or materials are defined and proposed to the customer

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Product requirements are explored, taking into consideration design parameters, material, process, quantity, cost and outcome requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Cost and feasibility of customer requirements/options is evaluated

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Match options to customer requirements

  1. Customer specifications/standards and user requirements are compared to furnishing styles and materials options
  2. Range of best fit styles and materials are presented to the customer for evaluation
  3. Customer queries are answered and examples used to illustrate answers
Customer specifications/standards and user requirements are compared to furnishing styles and materials options

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Range of best fit styles and materials are presented to the customer for evaluation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Customer queries are answered and examples used to illustrate answers

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Document requirements

  1. Requirements are confirmed and/or approved in the appropriate format
  2. Specification details are established and confirmed, including quality standards in accordance with enterprise procedures
  3. Required completion date and any delivery requirements are documented
  4. Special instructions to production team are added where required
  5. Appropriate cost details are incorporated when necessary
Requirements are confirmed and/or approved in the appropriate format

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Specification details are established and confirmed, including quality standards in accordance with enterprise procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Required completion date and any delivery requirements are documented

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Special instructions to production team are added where required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Appropriate cost details are incorporated when necessary

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Critical aspects of evidence

Locate, interpret and apply relevant information

Apply safety requirements throughout the work sequence, including the use of personal protective clothing and equipment

On two occasions involving different products, match furnishing style/materials to meet customer requirements and:

evaluate design and design requirements

evaluate furnishing styles and materials and compare them to customer requirements

suggest improvements to stock line designs and materials and where appropriate, negotiate changes

identify the impact of decisions in terms of commercial, environmental and safety risks

Work effectively with others

Resource implications

Product lists, furnishing style catalogues or references and customer requirements.

Method of assessment

Assessment methods must confirm consistency of performance over time and in a range of workplace relevant contexts.

Assessment should be by direct observation of tasks and questioning on underpinning knowledge.

Assessment should be conducted over time and will generally be in conjunction with assessment of other units of competency.

Context of assessment

Assessment may occur on the job or in a simulated workplace facility with relevant equipment, simulated work instructions and deadlines.

Required Skills and Knowledge

Required skills

research, collect, organise and understand information related to furnishing styles and materials, including the relevant technical, regulatory, cultural, environmental and safety requirements

communicate ideas and information to enable clarification of the requirements and the oral and written reporting of outcomes to the client

plan and organise activities to access products, equipment, systems and materials to avoid any backtracking, interruptions or communication break-downs

work with other and in team by recognising dependencies and using cooperative approaches

use mathematical ideas and techniques to correctly complete measurements, calculate area and dimensions, create accurate and scaled drawings, estimate material requirements and calculate costs

create and apply systematic problem solving techniques to anticipate problems, avoid re-working and avoid wastage

use the workplace technology related to the matching process, including computer-aided systems

Required knowledge

the range of company products, market, work systems and equipment

relevant furnishing styles and materials

company business policies and plans, including procedures for product modification and product development

legislative requirements of the work activities

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Unit scope

This unit covers the work involved in matching furnishing style/materials/costs to meet a customer's order

Unit context

OHS requirements include legislation, building codes, material safety management systems, hazardous substances and dangerous goods codes and safe operating procedures

Work is carried out in accordance with legislative obligations, environmental legislation, relevant health regulations, authorised handling procedures and organisation insurance requirements

Work requires individuals to demonstrate conceptual ability, discretion, judgement and problem solving skills

Workplace environment

The matching of furnishing style/materials to meet a customer order is undertaken in accordance with established enterprise procedures and practices

Work is generally performed with little external assistance and with minimal supervision or direction

Customers may be internal or external

Information and procedures

Customer requirements

Product and style catalogues

Work procedures/instructions

Manufacturer/designer specifications and instructions

Organisation work specifications and requirements

Legislation/regulations/national and industry codes and practices relevant to the product

Quality and Australian standards and procedures