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Evidence Guide: MARG006 - Manage a vessel and its crew

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

MARG006 - Manage a vessel and its crew

What evidence can you provide to prove your understanding of each of the following citeria?

Take command

  1. Command is exercised according to organisational authority and guidelines
  2. Command structure is established appropriate to vessel
  3. Command structure is communicated to crew and external authorities who have a regulatory interest in vessel
  4. Command information management system is implemented
  5. Communication mechanisms and procedures are implemented between levels of command according to organisational procedures
  6. Liaison is established and maintained to meet control and command requirements
Command is exercised according to organisational authority and guidelines

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Command structure is established appropriate to vessel

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Command structure is communicated to crew and external authorities who have a regulatory interest in vessel

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Command information management system is implemented

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Communication mechanisms and procedures are implemented between levels of command according to organisational procedures

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Liaison is established and maintained to meet control and command requirements

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Manage operations

  1. Operational plan is developed in consultation with relevant personnel
  2. Key performance indicators (KPIs) are developed, detailed and included in operational plan
  3. Contingency plans are developed and implemented at appropriate stages of operational planning
  4. Resource acquisition is planned and managed according to organisational procedures
  5. Standard operating procedures are developed in an appropriate format
  6. Performance systems and processes to assess progress in achieving profit and productivity plans and targets are developed, monitored and reviewed
  7. Areas of under-performance are identified and prompt action is taken to rectify the situation
  8. Recommendations for variations to operational plans are negotiated according to organisational procedures
  9. Systems to ensure procedures and records associated with documenting performance are managed according to organisational procedures
Operational plan is developed in consultation with relevant personnel

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Key performance indicators (KPIs) are developed, detailed and included in operational plan

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Contingency plans are developed and implemented at appropriate stages of operational planning

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Resource acquisition is planned and managed according to organisational procedures

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Standard operating procedures are developed in an appropriate format

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Performance systems and processes to assess progress in achieving profit and productivity plans and targets are developed, monitored and reviewed

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Areas of under-performance are identified and prompt action is taken to rectify the situation

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Recommendations for variations to operational plans are negotiated according to organisational procedures

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Systems to ensure procedures and records associated with documenting performance are managed according to organisational procedures

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Apply task and workload management

  1. Workload of crew members is planned taking into account time and resource constraints
  2. Crew are assigned workload priority and performance expectations are communicated clearly
  3. Workload of crew is coordinated according to agreed objectives and timelines
  4. Performance of crew and individuals is systemically monitored against defined measurable performance criteria to ensure satisfactory completion of assigned tasks and workloads
  5. Potential and current issues and problems arising in relation to task and workload management are identified and acted on according to organisational and legislative requirements
Workload of crew members is planned taking into account time and resource constraints

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Crew are assigned workload priority and performance expectations are communicated clearly

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Workload of crew is coordinated according to agreed objectives and timelines

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Performance of crew and individuals is systemically monitored against defined measurable performance criteria to ensure satisfactory completion of assigned tasks and workloads

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Potential and current issues and problems arising in relation to task and workload management are identified and acted on according to organisational and legislative requirements

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Support and participate in development activities

  1. Training needs of crew and individuals are identified and assessed on a regular basis according to organisational procedures
  2. Action plan to meet crew and individual training and development needs is developed, agreed and implemented
  3. On-the-job training is provided to meet crew needs according to the required organisational standard
  4. Crew members are encouraged and supported to attend training and to undertake development opportunities
  5. Coaching and mentoring are utilised as developmental tools
Training needs of crew and individuals are identified and assessed on a regular basis according to organisational procedures

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Action plan to meet crew and individual training and development needs is developed, agreed and implemented

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

On-the-job training is provided to meet crew needs according to the required organisational standard

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Crew members are encouraged and supported to attend training and to undertake development opportunities

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Coaching and mentoring are utilised as developmental tools

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Communicate objectives and required standards

  1. Crew members are provided with up-to-date information concerning organisational objectives and standards
  2. Crew member understanding of objectives and standards is checked
  3. Organisational standards and values are modelled and promoted to crew members
Crew members are provided with up-to-date information concerning organisational objectives and standards

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Crew member understanding of objectives and standards is checked

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Organisational standards and values are modelled and promoted to crew members

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Provide leadership to crew and individuals

  1. Link between function of crew and organisational goals is articulated and communicated to crew
  2. Participative decision making is used to develop, implement and review work of crew and to allocate responsibilities
  3. Opportunities are given to crew and individuals to develop new and innovative work practices and strategies
  4. Appropriate delegation to crew and individuals is made, according to crew objectives and goals, and organisational policy and procedures
  5. Tasks are allocated within the competence of crew members and this allocation is supported with appropriate authority, autonomy and training
  6. Procedures for emergency responses are developed and communicated to crew members
Link between function of crew and organisational goals is articulated and communicated to crew

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Participative decision making is used to develop, implement and review work of crew and to allocate responsibilities

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Opportunities are given to crew and individuals to develop new and innovative work practices and strategies

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Appropriate delegation to crew and individuals is made, according to crew objectives and goals, and organisational policy and procedures

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Tasks are allocated within the competence of crew members and this allocation is supported with appropriate authority, autonomy and training

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Procedures for emergency responses are developed and communicated to crew members

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Make effective decisions

  1. Team-building strategies are applied to achieve strengthened crew and individual commitment to organisational vision and goals
  2. Range of consultative methods are used to involve crew in decisions and vessel risk assessment
  3. Use of problem-solving strategies and techniques to identify and generate options is promoted
  4. Decisions and actions are evaluated for their effectiveness and positive outcomes
  5. Decisions and actions are documented and reported according to organisational procedures
Team-building strategies are applied to achieve strengthened crew and individual commitment to organisational vision and goals

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Range of consultative methods are used to involve crew in decisions and vessel risk assessment

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Use of problem-solving strategies and techniques to identify and generate options is promoted

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Decisions and actions are evaluated for their effectiveness and positive outcomes

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Decisions and actions are documented and reported according to organisational procedures

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Take command

1.1

Command is exercised according to organisational authority and guidelines

1.2

Command structure is established appropriate to vessel

1.3

Command structure is communicated to crew and external authorities who have a regulatory interest in vessel

1.4

Command information management system is implemented

1.5

Communication mechanisms and procedures are implemented between levels of command according to organisational procedures

1.6

Liaison is established and maintained to meet control and command requirements

2

Manage operations

2.1

Operational plan is developed in consultation with relevant personnel

2.2

Key performance indicators (KPIs) are developed, detailed and included in operational plan

2.3

Contingency plans are developed and implemented at appropriate stages of operational planning

2.4

Resource acquisition is planned and managed according to organisational procedures

2.5

Standard operating procedures are developed in an appropriate format

2.6

Performance systems and processes to assess progress in achieving profit and productivity plans and targets are developed, monitored and reviewed

2.7

Areas of under-performance are identified and prompt action is taken to rectify the situation

2.8

Recommendations for variations to operational plans are negotiated according to organisational procedures

2.9

Systems to ensure procedures and records associated with documenting performance are managed according to organisational procedures

3

Apply task and workload management

3.1

Workload of crew members is planned taking into account time and resource constraints

3.2

Crew are assigned workload priority and performance expectations are communicated clearly

3.3

Workload of crew is coordinated according to agreed objectives and timelines

3.4

Performance of crew and individuals is systemically monitored against defined measurable performance criteria to ensure satisfactory completion of assigned tasks and workloads

3.5

Potential and current issues and problems arising in relation to task and workload management are identified and acted on according to organisational and legislative requirements

4

Support and participate in development activities

4.1

Training needs of crew and individuals are identified and assessed on a regular basis according to organisational procedures

4.2

Action plan to meet crew and individual training and development needs is developed, agreed and implemented

4.3

On-the-job training is provided to meet crew needs according to the required organisational standard

4.4

Crew members are encouraged and supported to attend training and to undertake development opportunities

4.5

Coaching and mentoring are utilised as developmental tools

5

Communicate objectives and required standards

5.1

Crew members are provided with up-to-date information concerning organisational objectives and standards

5.2

Crew member understanding of objectives and standards is checked

5.3

Organisational standards and values are modelled and promoted to crew members

6

Provide leadership to crew and individuals

6.1

Link between function of crew and organisational goals is articulated and communicated to crew

6.2

Participative decision making is used to develop, implement and review work of crew and to allocate responsibilities

6.3

Opportunities are given to crew and individuals to develop new and innovative work practices and strategies

6.4

Appropriate delegation to crew and individuals is made, according to crew objectives and goals, and organisational policy and procedures

6.5

Tasks are allocated within the competence of crew members and this allocation is supported with appropriate authority, autonomy and training

6.6

Procedures for emergency responses are developed and communicated to crew members

7

Make effective decisions

7.1

Team-building strategies are applied to achieve strengthened crew and individual commitment to organisational vision and goals

7.2

Range of consultative methods are used to involve crew in decisions and vessel risk assessment

7.3

Use of problem-solving strategies and techniques to identify and generate options is promoted

7.4

Decisions and actions are evaluated for their effectiveness and positive outcomes

7.5

Decisions and actions are documented and reported according to organisational procedures

Required Skills and Knowledge

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Take command

1.1

Command is exercised according to organisational authority and guidelines

1.2

Command structure is established appropriate to vessel

1.3

Command structure is communicated to crew and external authorities who have a regulatory interest in vessel

1.4

Command information management system is implemented

1.5

Communication mechanisms and procedures are implemented between levels of command according to organisational procedures

1.6

Liaison is established and maintained to meet control and command requirements

2

Manage operations

2.1

Operational plan is developed in consultation with relevant personnel

2.2

Key performance indicators (KPIs) are developed, detailed and included in operational plan

2.3

Contingency plans are developed and implemented at appropriate stages of operational planning

2.4

Resource acquisition is planned and managed according to organisational procedures

2.5

Standard operating procedures are developed in an appropriate format

2.6

Performance systems and processes to assess progress in achieving profit and productivity plans and targets are developed, monitored and reviewed

2.7

Areas of under-performance are identified and prompt action is taken to rectify the situation

2.8

Recommendations for variations to operational plans are negotiated according to organisational procedures

2.9

Systems to ensure procedures and records associated with documenting performance are managed according to organisational procedures

3

Apply task and workload management

3.1

Workload of crew members is planned taking into account time and resource constraints

3.2

Crew are assigned workload priority and performance expectations are communicated clearly

3.3

Workload of crew is coordinated according to agreed objectives and timelines

3.4

Performance of crew and individuals is systemically monitored against defined measurable performance criteria to ensure satisfactory completion of assigned tasks and workloads

3.5

Potential and current issues and problems arising in relation to task and workload management are identified and acted on according to organisational and legislative requirements

4

Support and participate in development activities

4.1

Training needs of crew and individuals are identified and assessed on a regular basis according to organisational procedures

4.2

Action plan to meet crew and individual training and development needs is developed, agreed and implemented

4.3

On-the-job training is provided to meet crew needs according to the required organisational standard

4.4

Crew members are encouraged and supported to attend training and to undertake development opportunities

4.5

Coaching and mentoring are utilised as developmental tools

5

Communicate objectives and required standards

5.1

Crew members are provided with up-to-date information concerning organisational objectives and standards

5.2

Crew member understanding of objectives and standards is checked

5.3

Organisational standards and values are modelled and promoted to crew members

6

Provide leadership to crew and individuals

6.1

Link between function of crew and organisational goals is articulated and communicated to crew

6.2

Participative decision making is used to develop, implement and review work of crew and to allocate responsibilities

6.3

Opportunities are given to crew and individuals to develop new and innovative work practices and strategies

6.4

Appropriate delegation to crew and individuals is made, according to crew objectives and goals, and organisational policy and procedures

6.5

Tasks are allocated within the competence of crew members and this allocation is supported with appropriate authority, autonomy and training

6.6

Procedures for emergency responses are developed and communicated to crew members

7

Make effective decisions

7.1

Team-building strategies are applied to achieve strengthened crew and individual commitment to organisational vision and goals

7.2

Range of consultative methods are used to involve crew in decisions and vessel risk assessment

7.3

Use of problem-solving strategies and techniques to identify and generate options is promoted

7.4

Decisions and actions are evaluated for their effectiveness and positive outcomes

7.5

Decisions and actions are documented and reported according to organisational procedures

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements, performance criteria and range of conditions on at least one occasion and include:

applying decision-making techniques including situation and risk assessment, identifying and generating options, selecting a course of action and evaluating outcome effectiveness

applying relevant work health and safety (WHS)/occupational health and safety (OHS) requirements and work practices

applying effective resource management including allocation, assignment and prioritisation of resources; effective communication on board and ashore; decisions reflecting consideration of team experiences; assertiveness and leadership; obtaining and maintaining situational awareness

applying task and workload management including planning and coordination, personnel assignment, time and resource constraints, and prioritisation

assessing current competence, capabilities and operational requirements to determine training objectives and activities

developing, implementing and overseeing standard operating procedures

giving and receiving communication clearly and unambiguously

informing crew of expected standards of work and behaviour in a manner appropriate to the individual concerned.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements, performance criteria and range of conditions and include knowledge of:

decision-making techniques

key performance indicators (KPIs) as measures for monitoring or evaluating the efficiency or effectiveness of a system, which may be used to demonstrate accountability and to identify areas for improvements

organisational safety management system requirements

relevant international maritime conventions and recommendations, and national legislation

shipboard personnel management and training

WHS/OHS requirements and work practices.

Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Information management system includes one or more of the following:

data receival

procedures and protocols

recording

recording and documenting incidents

security and authority assignment

storage and despatch modes

types of technology – electronic data exchange devices

Relevant personnel includes one or more of the following:

crew supervisors

masters of other vessels

senior crew members

senior management

union or employee representatives

work health and safety (WHS)/occupational health and safety (OHS) committee/s and other people with specialist responsibilities

Contingency plans include one or more of the following:

allocating functions or tasks

recycling and re-using materials

risk identification, assessment and management processes

strategies for reducing costs, wastage, stock or consumables

Resource acquisition includes one or more of the following:

current and projected human, physical and financial resources

goods and services to be purchased and ordered

stock requirements and requisitions

Performance expectations include one or more of the following:

documented KPIs developed by Master for:

individuals

individuals and crew

informal KPIs developed by Master for:

individuals

individuals and crew

Potential and current issues and problems include one or more of the following:

appeals against formal decisions such as assessments

bullying

discrimination and harassment

disputes between individuals or parties

grievances

injury rehabilitation

perceived or actual issues relating to work:

roles, job design and allocation of duties

performance of self and others

prejudice or racial vilification

promotions

stress or personal problems

Development opportunities include one or more of the following:

career pathways

coaching

external study

formal course participation

induction

in-house training programs

job rotation

mentoring

on-the-job training

Team-building strategies include:

clarifying ground rules and behavioural expectations

defining and clarifying objectives and work area plans

ensuring input into the review of the safety management system (SMS) is encouraged

fostering creativity

offering constructive feedback

recognising achievements

strengthening communications processes

Consultative methods include one or more of the following:

email/intranet communications, newsletters or other processes and devices that ensure all employees have the opportunity to contribute to team and individual operational plans

mechanisms used to provide feedback to work team in relation to outcomes of consultation

meetings, interviews, brainstorming sessions