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Evidence Guide: MARG4003A - Supervise a crew

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

MARG4003A - Supervise a crew

What evidence can you provide to prove your understanding of each of the following citeria?

Plan and implement work schedules

  1. Tasks and/or jobs are identified and prioritised according to work schedule
  2. Timelines, personnel and equipment are identified for each job and task
  3. Schedules are clearly communicated to crew or individuals
  4. Changes to schedules are implemented through reorganisation of priorities, with reasons being clearly conveyed to crew or individuals
  5. Priority of tasks is communicated to crew or individuals
  6. Tasks and/or jobs are discussed with crew or individuals and schedules are adjusted if necessary
Tasks and/or jobs are identified and prioritised according to work schedule

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Timelines, personnel and equipment are identified for each job and task

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Schedules are clearly communicated to crew or individuals

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Changes to schedules are implemented through reorganisation of priorities, with reasons being clearly conveyed to crew or individuals

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Priority of tasks is communicated to crew or individuals

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Tasks and/or jobs are discussed with crew or individuals and schedules are adjusted if necessary

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor performance of tasks

  1. Required standard is effectively communicated to crew or individuals to ensure understanding of allotted task
  2. Instruction or technical support to achieve required standard is provided as necessary
  3. Standard of performance is monitored to ensure achievement of outcomes
  4. Feedback on performance is discussed with crew or individuals
  5. Completion times of tasks/jobs are monitored and scheduling is adjusted as appropriate
Required standard is effectively communicated to crew or individuals to ensure understanding of allotted task

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Instruction or technical support to achieve required standard is provided as necessary

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Standard of performance is monitored to ensure achievement of outcomes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Feedback on performance is discussed with crew or individuals

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Completion times of tasks/jobs are monitored and scheduling is adjusted as appropriate

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Support development of crew or individuals

  1. Workload is discussed with crew or individuals on a regular basis
  2. Support mechanisms are explored and implemented to address issues
  3. Crew or individuals are supported to identify and resolve work-related issues
  4. Crew or individuals are supported to establish and maintain effective relationships with colleagues in line with the requirements of their work role
  5. Areas of tension or conflict in relationships are identified and steps are taken to address contributing factors and issues
  6. Mentoring, training and assessment is provided where required, to develop and enhance crew or individual skills and knowledge in line with work role requirements
  7. Trainee crew are supported in the completion of relevant training record books
Workload is discussed with crew or individuals on a regular basis

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Support mechanisms are explored and implemented to address issues

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Crew or individuals are supported to identify and resolve work-related issues

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Crew or individuals are supported to establish and maintain effective relationships with colleagues in line with the requirements of their work role

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Areas of tension or conflict in relationships are identified and steps are taken to address contributing factors and issues

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Mentoring, training and assessment is provided where required, to develop and enhance crew or individual skills and knowledge in line with work role requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Trainee crew are supported in the completion of relevant training record books

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide leadership to crew

  1. Crew is assisted to identify and work towards goals and objectives in line with organisational values and directions
  2. Support and encouragement is provided to crew and steps are taken to maintain or improve cooperation and cohesiveness
  3. Barriers to crew effectiveness are identified and potential causes or factors contributing to these barriers are investigated
  4. Strategies are put in place to enhance team effectiveness by addressing identified barriers
Crew is assisted to identify and work towards goals and objectives in line with organisational values and directions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Support and encouragement is provided to crew and steps are taken to maintain or improve cooperation and cohesiveness

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Barriers to crew effectiveness are identified and potential causes or factors contributing to these barriers are investigated

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Strategies are put in place to enhance team effectiveness by addressing identified barriers

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor application of WHS/OHS

  1. Implementing work health and safety (WHS)/occupational health and safety (OHS) standards is monitored to ensure safety requirements are met
  2. Strategies for prevention or correction of problems are determined from the monitoring process
  3. Recommendations for prevention or correction of problems are made in order to achieve established standards
Implementing work health and safety (WHS)/occupational health and safety (OHS) standards is monitored to ensure safety requirements are met

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Strategies for prevention or correction of problems are determined from the monitoring process

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Recommendations for prevention or correction of problems are made in order to achieve established standards

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communicate with management, crew and individuals

  1. All information affecting work is explained logically and clearly to crew or individuals where appropriate
  2. Effective and appropriate information provision is carried out with management
  3. Concise reports are written that conform to organisational procedures
All information affecting work is explained logically and clearly to crew or individuals where appropriate

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Effective and appropriate information provision is carried out with management

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Concise reports are written that conform to organisational procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Control entry to confined spaces

  1. Requirement for confined space entry is identified
  2. Confined space entry permit and any limitations are identified according to organisational procedures
  3. Roles and responsibilities of crew members are confirmed according to organisational procedures
  4. WHS/OHS requirements are applied throughout control of the operation
  5. Entry and egress of the confined space are monitored and recorded according to work permit conditions and organisational procedures
  6. Communication and consultation with confined space entry team is maintained according to work permit conditions and organisational procedures
  7. Documentation and reports are completed according to organisational procedures
Requirement for confined space entry is identified

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Confined space entry permit and any limitations are identified according to organisational procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Roles and responsibilities of crew members are confirmed according to organisational procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

WHS/OHS requirements are applied throughout control of the operation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Entry and egress of the confined space are monitored and recorded according to work permit conditions and organisational procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communication and consultation with confined space entry team is maintained according to work permit conditions and organisational procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Documentation and reports are completed according to organisational procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, the required skills and knowledge, the range statement and the Assessment Guidelines for the Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the Elements, Performance Criteria, Required Skills, Required Knowledge and include:

supporting effective team processes and work functions

addressing legal, legislative and industrial requirements

providing the required amount of detail in reports.

Context of and specific resources for assessment

Performance is demonstrated consistently over time and in a suitable range of contexts.

Resources for assessment include access to:

industry-approved marine operations site where supervising a crew can be conducted

tools, equipment and personal protective equipment currently used in industry

relevant regulatory and equipment documentation that impacts on work activities

range of relevant exercises, case studies and/or other simulated practical and knowledge assessments

appropriate range of relevant operational situations in the workplace.

In both real and simulated environments, access is required to:

relevant and appropriate materials and equipment

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals.

Method of assessment

Practical assessment must occur in an:

appropriately simulated workplace environment and/or

appropriate range of situations in the workplace.

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate to this unit:

direct observation of the candidate supervising a crew

direct observation of candidate applying relevant WHS/OHS requirements and work practices.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended.

In all cases where practical assessment is used it should be combined with targeted questioning to assess Required Knowledge.

Assessment processes and techniques must be appropriate to the language and literacy requirements of the work being performed and the capacity of the candidate.

Required Skills and Knowledge

Required Skills:

Access information about tasks and abilities of crew to effectively schedule tasks

Adjust scheduling to meet contingencies

Analyse relevant workplace data to identify hazards, assess risks, design and implement appropriate WHS/OHS control measures

Analyse working environment to identify hazards, assess risks, design and implement appropriate WHS/OHS control measures

Assess resources needed to maintain systematic approach to required tasks

Calculate job times and manipulate scheduling to make the most efficient use of personnel and equipment

Determine job priorities

Effectively communicate ideas and information to crew

Enhance individual performance

Establish procedures that enable feedback from crew and encourage suggestions that might enhance performance

Monitor performance of crew members

Monitor performance of tasks and adjust scheduling

Operate any equipment pertinent to the control of confined space entry

Provide instruction to achieve the required standard

Required Knowledge:

Appropriate emergency response procedures

Appropriate signage, symbols, labels and barriers

Effective team management

Entry permit procedures

Incident and accident investigation

Interpersonal relations and counselling

Human relations

Human resource management policies

Leadership

Legislation, organisational policies and procedures relevant to confined spaces

Personal communications

Reporting procedures for WHS/OHS matters

Risk management principles and application of appropriate measures

Supervision of personnel

WHS/OHS standards

Work scheduling procedures

Workforce development

Workplace employment awards or agreements and work conditions

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below.

Work schedule may include:

Organisational standards relating to service delivery or outcomes specific to work role

Resources required

Specific plans for implementing identified work arrangements

Timeframe for achieving outcomes

Training plans to develop required skills and knowledge

Monitored may include:

Discussions between crew member and supervisor

Identifying training and development needs

Mentoring training and assessment of the crew member

Reviewing and discussing factors that have affected the individual work plan

Reviewing the individual work plan

Organisational values and directions may include:

Duty of care

First aid

Grievance management

Harassment

Person-centred approach

Service delivery standards

Specific values, standards and approaches relevant to work role

WHS/OHS

Workplace behaviours

Strategies may include:

Review of:

policies and procedures

roster arrangements or associated work condition

systems, equipment or work practices

Confined spaces may include:

Any compartment or area with limited opening for access, no escape route, and with limited natural ventilation and the capability of accumulating a toxic, flammable or explosive atmosphere, or of being flooded such as:

pump rooms

cargo holds

ballast, fresh water and other tanks

Limitations may include:

Emergency situation requirements

Equipment and/or clothing, and personal protective equipment requirements

Maximum/minimum numbers in teams entering confined space

Medical constraints on personnel entering

Monitoring/testing requirements

Time limitations for working within confined space or before returning to confined space

Documentation and reports may include:

Entry/egress reports/logs

Report to WHS/OHS officer

Work permit completion after exit

Written reports required by organisation