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Evidence Guide: MSL916005A - Manage complex projects

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

MSL916005A - Manage complex projects

What evidence can you provide to prove your understanding of each of the following citeria?

Interpret brief and design feasible project plan

  1. Interpret and confirm project objectives, deliverables, constraints and principal work activities
  2. Determine resource requirements, including personnel, equipment and materials
  3. Develop a detailed implementation plan for the project outlining methodology, milestones and budget
  4. Identify roles and responsibilities of project team members
  5. Analyse quality requirements to ensure compliance with quality standards
  6. Develop risk management strategies and risk management plans to ensure successful and timely outcomes
Interpret and confirm project objectives, deliverables, constraints and principal work activities

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine resource requirements, including personnel, equipment and materials

Completed
Date:

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Develop a detailed implementation plan for the project outlining methodology, milestones and budget

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify roles and responsibilities of project team members

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Analyse quality requirements to ensure compliance with quality standards

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop risk management strategies and risk management plans to ensure successful and timely outcomes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish and implement project plan

  1. Brief team members about the project and allocate roles and responsibilities, balancing job roles and skills development opportunities
  2. Establish communication and reporting mechanisms
  3. Implement agreed time management strategies to ensure milestones are met
  4. Apply agreed quality requirements to measure performance and outcomes
Brief team members about the project and allocate roles and responsibilities, balancing job roles and skills development opportunities

Completed
Date:

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Establish communication and reporting mechanisms

Completed
Date:

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Implement agreed time management strategies to ensure milestones are met

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply agreed quality requirements to measure performance and outcomes

Completed
Date:

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Manage project

  1. Monitor and report progress of activities in relation to the project plan
  2. Ensure income and expenditure is in line with the agreed project plan and budget
  3. Work with the team to analyse and diagnose problems and to determine corrective actions
  4. Implement agreed variations to the plan to accommodate changing situations
  5. Maintain accurate records and communication with stakeholders and project team members
Monitor and report progress of activities in relation to the project plan

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure income and expenditure is in line with the agreed project plan and budget

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Work with the team to analyse and diagnose problems and to determine corrective actions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement agreed variations to the plan to accommodate changing situations

Completed
Date:

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Maintain accurate records and communication with stakeholders and project team members

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Finalise project

  1. Ensure project objectives are met and deliverables are provided on time and within budget
  2. Complete all reporting requirements
Ensure project objectives are met and deliverables are provided on time and within budget

Completed
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Complete all reporting requirements

Completed
Date:

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Evaluate project methodology

  1. Assess the effectiveness of resource management in delivering project outcomes
  2. Evaluate the effectiveness of communication processes used throughout the project
  3. Recommend improvements for future projects
Assess the effectiveness of resource management in delivering project outcomes

Completed
Date:

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Evaluate the effectiveness of communication processes used throughout the project

Completed
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Recommend improvements for future projects

Completed
Date:

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Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Assessors should ensure that candidates can:

analyse a complex technical brief and prepare a feasible project implementation plan

establish a project team and implement a project in response

reach milestones within budget

consult and communicate effectively to ensure project outcomes are achieved

maintain accurate records and documentation in accordance with enterprise procedures

select and establish operational systems for the project

plan work activities, resources and finances to ensure project outcomes are achieved within the timeframe and budget constraints

monitor and evaluate the progress of the project.

Context of and specific resources for assessment

This unit of competency is to be assessed in the workplace or simulated workplace environment.

This unit of competency may be assessed with:

MSL916002A Manage and develop teams

MSL936001A Maintain quality system and continuous improvement processes within work/functional area.

Resources may include:

procedures and documentation typically used by the enterprise

scheduling charts/strategic plans

GANTT charts

operational reports

financial plans

sample budgets.

Method of assessment

The following assessment methods are suggested:

review of reports, operational budgets and project plans generated by the candidate

review of project outcomes and customer satisfaction

questioning/interview to assess underpinning knowledge

feedback from project team and management

review of documented examples of quality performance improvements achieved and examples of significant problems solved

observation of the candidate's interaction with project team.

In all cases, practical assessment should be supported by questions to assess underpinning knowledge and those aspects of competency which are difficult to assess directly.

Where applicable, reasonable adjustment must be made to work environments and training situations to accommodate ethnicity, age, gender, demographics and disability.

Access must be provided to appropriate learning and/or assessment support when required.

The language, literacy and numeracy demands of assessment should not be greater than those required to undertake the unit of competency in a work like environment.

This competency in practice

Industry representatives have provided the case studies below to illustrate the practical application of this unit of competency and to show its relevance in a workplace setting.

Manufacturing

A cosmetics manufacturing company decided to upgrade the image of a product range which included lipsticks, nail lacquers, hair shampoos and conditioners. A technical specialist coordinated the project and organised input from marketing, development, quality assurance and production personnel. The production boundaries were defined through consultation with marketing and it was decided to update shades of shaded products and introduce natural ingredients wherever possible. The project had to be completed within a reasonably short timeframe and within a tight budget which placed overall constraints on the way the project could be handled. After developing and gaining approval for an implementation plan, team members were briefed and development samples produced for approval. Product characteristics were checked and recommendations made for adjustments until each product met requirements. When pilot batch manufacture had been successfully completed, project development processes were fully documented and then passed to production to allow for efficient development of production batches.

Environmental

The quality team in a laboratory has set a goal of getting reports out more quickly and assigned the coordination of the project to one of the senior technical officers. The officer prepared an outline of the project, a timeframe, a resource list and budget. Specific tasks were allocated to members of the quality team according to their abilities and existing work commitments. The officer monitored the project's progress by tracking and adjusting elements as necessary. After the development of a final draft for the revised procedures, a draft project report was prepared for consideration by the quality team.

Food processing

A dairy company currently uses an imported cocoa-based product for the chocolate flavouring of their milk. Following a feasibility study of a range of ingredients, it was decided to investigate further an alternative source on the basis of cost. A technical specialist prepared a project plan that included required personnel, materials, equipment and a detailed GANTT chart. Key personnel from quality assurance, production, engineering, product development and marketing were chosen for the project team. The project was monitored to confirm progress, control expenditure and review the suitability of the alternative product source. At the end of the project, the technical specialist assessed the outcomes and prepared a detailed report that recommended the use of a local ingredient.

Required Skills and Knowledge

Required skills

Required skills include:

analysing a complex technical brief and preparing a feasible project implementation plan

establishing a project team and implementing a project in response

reaching milestones within budget

consulting and communicating effectively to ensure the project outcomes are achieved

maintaining accurate records and documentation in accordance with the enterprise procedures

selecting and establishing operational systems for the project

planning work activities, resources and finances to ensure the project outcomes are achieved within the timeframe and budget constraints

monitoring and evaluating the progress of the project

Required knowledge

Required knowledge includes:

purpose and methods of planning

techniques for monitoring timelines, expenditure and team performance

techniques for achieving effective communication and cooperation

techniques for troubleshooting, problem solving and conflict resolution

reporting requirements

techniques for evaluation and continuous improvements

relevant health, safety and environment requirements

laboratory's business goals and key performance indicators

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Codes of practice

Where reference is made to industry codes of practice, and/or Australian/international standards, it is expected the latest version will be used

Complex projects

Complex projects may include:

development or modification of products and services

acquisition and commissioning of new equipment

commissioning of laboratory facilities

appraisal of supplies

development of applications for customers

validation of analytical methods and/or equipment

quality improvement or corrective action teams

restructuring of laboratory services

reclassification of staff and staffing levels

Records

Records may include:

lists of potential costs, invoices and payment records

project and/or enterprise files and records

reports to clients, personnel and higher management

risk management plans and log books

diaries, scheduling charts and other charts

Communication

Communication may include:

computer generated communication

customers, stakeholders, external authorities and project team

reports, briefs, minutes, letters, oral briefings, advice and conversations and telephone calls

Resources

Resources may include:

personnel

budget

equipment, materials and facilities

computer project planning programs

Occupational health and safety (OHS) and environmental management requirements

OHS and environmental management requirements:

all operations must comply with enterprise OHS and environmental management requirements, which may be imposed through state/territory or federal legislation - these requirements must not be compromised at any time

all operations assume the potentially hazardous nature of samples and require standard precautions to be applied

where relevant, users should access and apply current industry understanding of infection control issued by the National Health and Medical Research Council (NHMRC) and State and Territory Departments of Health