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Evidence Guide: MSMOPS212 - Use organisation computers or data systems

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

MSMOPS212 - Use organisation computers or data systems

What evidence can you provide to prove your understanding of each of the following citeria?

Identify applications of computer or data system for work role

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify data and information available from the system and its application to work role

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify data from work role which needs to be entered in the system

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element

1

Identify applications of computer or data system for work role

1.1

Identify data and information available from the system and its application to work role

1.2

Identify data from work role which needs to be entered in the system

2

Use the computer or data system

2.1

Adjust workstation equipment to meet ergonomic requirements and use appropriate posture

2.2

Log on according to procedures

2.3

Navigate system

2.4

Input data or make changes as required

2.5

Check entered or edited data is correct

2.6

Access required data/information

2.7

Output data as required

2.8

Apply system/security procedures

2.9

Use 'Help' as needed

3

Save file and exit system

3.1

Identify the need to save data and, if required, save and store data in appropriate directory or folder

3.2

Close file and/or exit applications programs without loss of data

3.3

Back-up data if required in accordance with procedures

4

Respond to routine problems with the system

4.1

Recognise routine problems that occur during the operation

4.2

Identify and take action on causes of routine problems

4.3

Log problems as required

4.4

Identify non-routine process and quality problems and take appropriate action

Required Skills and Knowledge

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element

1

Identify applications of computer or data system for work role

1.1

Identify data and information available from the system and its application to work role

1.2

Identify data from work role which needs to be entered in the system

2

Use the computer or data system

2.1

Adjust workstation equipment to meet ergonomic requirements and use appropriate posture

2.2

Log on according to procedures

2.3

Navigate system

2.4

Input data or make changes as required

2.5

Check entered or edited data is correct

2.6

Access required data/information

2.7

Output data as required

2.8

Apply system/security procedures

2.9

Use 'Help' as needed

3

Save file and exit system

3.1

Identify the need to save data and, if required, save and store data in appropriate directory or folder

3.2

Close file and/or exit applications programs without loss of data

3.3

Back-up data if required in accordance with procedures

4

Respond to routine problems with the system

4.1

Recognise routine problems that occur during the operation

4.2

Identify and take action on causes of routine problems

4.3

Log problems as required

4.4

Identify non-routine process and quality problems and take appropriate action

Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria and must include the ability to:

use computers or data systems to locate and access information and/or data to meet job requirements

edit information and/or input data electronically using one or more of:

keyboard

mouse

stylus

touchscreen

check that edits/data entry are accurate and complete

locate files (in file directory) or generate reports (within software) relevant to job

apply procedures, as required, for:

log in/log out (and password protection)

back-up

security (e.g. anti-virus)

intellectual property (IP)/security

apply known solutions to routine problems.

Evidence must be provided that demonstrates knowledge of:

organisational procedures, including those covering:

data systems and data security

record keeping

privacy

IP

use of internet

safety, emergency and hazard control

relevant organisation standard operating procedures (SOPs)

ergonomics of using computers and related equipment

scope and range of available data relevant to work role

routine problems that may arise and how to identify causes

types and application of software relevant to work role.

Range Statement

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.

Regulatory framework

The latest version of all legislation, regulations, industry codes of practice and Australian/international standards, or the version specified by the local regulatory authority, must be used, and include one or more of the following:

legislative requirements, including work health and safety (WHS)

privacy and intellectual property (IP)

industry codes of practice and guidelines

environmental regulations and guidelines

Australian and other standards

licence and certification requirements

Procedures

All operations must be performed in accordance with relevant procedures.

Procedures are written, verbal, visual, computer-based or in some other form, and include one or more of the following:

organisation procedures relevant to data systems, data security, record keeping, privacy, internet usage and IP

manufacturers’ manuals

emergency procedures

work instructions

standard operating procedures (SOPs)

safe work method statements (SWMS)

formulas/recipes

batch sheets

temporary instructions

any similar instructions provided for the smooth running of the organisation

Computers or data systems

Computers or data systems are used for one or more of the following:

electronic documents (typically Word, Excel, email and similar)

safety, safety data and injury reporting

orders, purchasing, stock levels and scheduling

stock control, stores, warehousing and logistics

materials hazards, labelling, materials identification and material safety data sheets (MSDSs)

batch data, schedules, production planning and operations planning

product quality, statistical control, production trends and quality control

maintenance, maintenance planning, procedures and spare parts

Equipment

Equipment includes one or more of the following:

computers and stationary terminals/kiosks (stand alone and/or networked)

mobile terminals and handheld devices

smartphones and tablets

printers

mouse and keyboard

facsimile equipment

onboard terminals

scanners

bar coders

Software applications

Software applications include one or more of the following:

email

internet or intranet

word processing, database and/or spreadsheet programs

company/process-specific software

Documents

Documents include one or more of the following:

work orders

work instructions/SOPs

email

faxes

memos

tables

standard letters

standard reports

Hazards

Hazards include one or more of the following:

ergonomics and posture

repetition strain injuries

glare from monitor screens

damaged cables or connections

strains or injuries moving computer equipment

other hazards that might arise in the job/work environment

Routine problems

Routine problems must be resolved by applying known solutions.

Routine problems are predictable and include one or more of:

software problems, such as unable to access file, find correct page, send mail or input data

loose or disconnected cables

'frozen' screens

faulty monitors

keyboard problems

Known solutions are drawn from one or more of:

procedures

training

remembered experience

Non-routine problems must be reported according to relevant procedures.