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Evidence Guide: MSMSUP310 - Contribute to the development of workplace documentation

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

MSMSUP310 - Contribute to the development of workplace documentation

What evidence can you provide to prove your understanding of each of the following citeria?

Identify information need/ deficiency

  1. Determine the information needs of the organisation
  2. Evaluate current documentation
  3. Recognise information need/deficiency
  4. Discuss information needs with appropriate personnel
  5. Identify purpose of, and target audience for, documentation
Determine the information needs of the organisation

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Evaluate current documentation

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Recognise information need/deficiency

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Discuss information needs with appropriate personnel

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Identify purpose of, and target audience for, documentation

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element

1

Identify information need/ deficiency

1.1

Determine the information needs of the organisation

1.2

Evaluate current documentation

1.3

Recognise information need/deficiency

1.4

Discuss information needs with appropriate personnel

1.5

Identify purpose of, and target audience for, documentation

2

Develop workplace documentation

2.1

Specify information need and set/prioritise objectives

2.2

Analyse existing documentation/records for compliance with identified needs

2.3

Develop draft documentation in required format

2.4

Issue draft documentation to appropriate personnel for review

2.5

Edit documentation and amend in accordance with review feedback

2.6

Complete documentation to satisfy the initial identified need/deficiency

2.7

Check document complies with required template and document control procedures

3

Communicate changes to workplace documentation

3.1

Explain need for revised/new documentation to all relevant personnel

3.2

Distribute documentation to all appropriate personnel

3.3

Evaluate effectiveness of documentation.

3.4

Amend documentation if required

Required Skills and Knowledge

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element

1

Identify information need/ deficiency

1.1

Determine the information needs of the organisation

1.2

Evaluate current documentation

1.3

Recognise information need/deficiency

1.4

Discuss information needs with appropriate personnel

1.5

Identify purpose of, and target audience for, documentation

2

Develop workplace documentation

2.1

Specify information need and set/prioritise objectives

2.2

Analyse existing documentation/records for compliance with identified needs

2.3

Develop draft documentation in required format

2.4

Issue draft documentation to appropriate personnel for review

2.5

Edit documentation and amend in accordance with review feedback

2.6

Complete documentation to satisfy the initial identified need/deficiency

2.7

Check document complies with required template and document control procedures

3

Communicate changes to workplace documentation

3.1

Explain need for revised/new documentation to all relevant personnel

3.2

Distribute documentation to all appropriate personnel

3.3

Evaluate effectiveness of documentation.

3.4

Amend documentation if required

Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria and demonstrate the ability to:

communicate with other personnel to:

determine the need for and purpose of documentation development and/or amendment

identify specifications and format to be used

identify target audience

communicate and evaluate changes to documentation

identify and evaluate current documentation

convey information clearly and concisely in writing using language and structure suitable for the purpose and target audience

apply procedures for drafting, review and revision of documentation

apply document control.

Evidence must be provided that demonstrates knowledge of:

organisational procedures, including those covering:

data systems and data security

record keeping

privacy

intellectual property (IP)

document control and approvals

style guides and standards for documentation

use of internet

relevant standard operating procedures (SOPs)

writing styles, including:

plain or technical English

short/simple sentences, or well developed arguments

dot points or use of paragraphs

appropriate inclusion of graphics

sections and headings or other navigational tools

logical sequencing of information

distinguishing between relevant and peripheral issues

planning, drafting and editing own work.

Range Statement

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.

Regulatory framework

The latest version of all legislation, regulations, industry codes of practice and Australian/international standards, or the version specified by the local regulatory authority, must be used, and include one or more of the following:

legislative requirements, including work health and safety (WHS)

industry codes of practice and guidelines

environmental regulations and guidelines

Australian and other standards

licence and certification requirements

Procedures

All operations must be performed in accordance with relevant procedures.

Procedures are written, verbal, visual, computer-based or in some other form, and include one or more of the following:

document control procedures and style sheets

emergency procedures

work instructions

standard operating procedures (SOPs)

safe work method statements (SWMS)

formulas/recipes

batch sheets

temporary instructions

any similar instructions provided for the smooth running of the plant

Documentation

Documentation includes one or more of the following:

maintenance logs

non-compliance reports

incidence and accident reports

permits

schematics/process flows/engineering drawings

job cards

SOPs

work instructions

operating manuals

quality procedures

training program contents

material safety data sheets (MSDS)