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Evidence Guide: MSS017003A - Identify and respond to external sustainability factors for an organisation

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

MSS017003A - Identify and respond to external sustainability factors for an organisation

What evidence can you provide to prove your understanding of each of the following citeria?

Monitor external environment for sustainability related factors

  1. Monitor relevant government legislation and regulation
  2. Monitor relevant government initiatives and programs
  3. Monitor customer expectations
  4. Monitor market trends and competitor actions
  5. Monitor expectations of communities impacted by organisation
  6. Identify factors which are relevant to the organisation
  7. Rank factors by significance
Monitor relevant government legislation and regulation

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Monitor relevant government initiatives and programs

Completed
Date:

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Evidence:

 

 

 

 

 

 

 

Monitor customer expectations

Completed
Date:

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Evidence:

 

 

 

 

 

 

 

Monitor market trends and competitor actions

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Monitor expectations of communities impacted by organisation

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Identify factors which are relevant to the organisation

Completed
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Rank factors by significance

Completed
Date:

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Evidence:

 

 

 

 

 

 

 

Develop alternative responses to external factors

  1. Agree which factor or factors should be responded to now
  2. Determine minimum response required
  3. Compare impact of factors with organisation’s strategic direction
  4. Develop alternative responses which fit organisations strategic direction
  5. Analyse sustainability impacts for each practical response
  6. Consult relevant stakeholders
  7. Rank possible responses
Agree which factor or factors should be responded to now

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Determine minimum response required

Completed
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Evidence:

 

 

 

 

 

 

 

Compare impact of factors with organisation’s strategic direction

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Develop alternative responses which fit organisations strategic direction

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Analyse sustainability impacts for each practical response

Completed
Date:

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Consult relevant stakeholders

Completed
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Rank possible responses

Completed
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Communicate with relevant stakeholders

  1. Identify relevant stakeholders
  2. Determine stakeholder information needs and wants
  3. Analyse data which may be appropriate to communicate with stakeholders
  4. Prepare and disseminate information to stakeholders, as appropriate
  5. Negotiate solutions with stakeholders, as required
Identify relevant stakeholders

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Determine stakeholder information needs and wants

Completed
Date:

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Evidence:

 

 

 

 

 

 

 

Analyse data which may be appropriate to communicate with stakeholders

Completed
Date:

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Evidence:

 

 

 

 

 

 

 

Prepare and disseminate information to stakeholders, as appropriate

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Negotiate solutions with stakeholders, as required

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Prepare response for factor or factors

  1. Agree on response to be progressed now
  2. Prepare business case for response
  3. Agree possible future action for other factors
Agree on response to be progressed now

Completed
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Prepare business case for response

Completed
Date:

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Agree possible future action for other factors

Completed
Date:

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Communicate required responses as appropriate.

  1. Identify what communications are required and to whom
  2. Prepare appropriate reports and recommendations
  3. Pitch reports and recommendations, as appropriate
  4. Brief appropriate persons as required by determined responses
  5. Finalise appropriate recording
Identify what communications are required and to whom

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Prepare appropriate reports and recommendations

Completed
Date:

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Evidence:

 

 

 

 

 

 

 

Pitch reports and recommendations, as appropriate

Completed
Date:

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Evidence:

 

 

 

 

 

 

 

Brief appropriate persons as required by determined responses

Completed
Date:

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Evidence:

 

 

 

 

 

 

 

Finalise appropriate recording

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

Overview of assessment

A person who demonstrates competency in this unit must be able to monitor the organisation’s external environment for sustainability related factors that will, or are likely to, impact on the organisation, analyse risks and determine appropriate responses.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Assessors must be satisfied that the candidate can competently and consistently apply the skills covered in this unit of competency in new and different situations and contexts. Critical aspects of assessment and evidence include:

recognition of an relevant stimulus

development of appropriate responses to the stimulus

determining which response(s) proceeds

communicating the above as appropriate

Context of and specific resources for assessment

This unit of competency is to be assessed in the workplace or a simulated workplace environment.

Assessment should emphasise a workplace context and procedures found in the candidate’s workplace.

This unit of competency may be assessed with other relevant units addressing sustainability at the enterprise level or other units requiring the exercise of the skills and knowledge covered by this unit.

The competencies covered by this unit would be demonstrated by an individual working alone or as part of a team.

Method of assessment

In all cases, practical assessment should be supported by questions to assess underpinning knowledge and those aspects of competency which are difficult to assess directly.

Where applicable, reasonable adjustment must be made to work environments and training situations to accommodate ethnicity, age, gender, demographics and disability.

The language, literacy and numeracy demands of assessment should not be greater than those required to undertake the unit of competency in a work-like environment.

Guidance information for assessment

Required Skills and Knowledge

Required skills include:

monitoring of media, government gazettes, sales staff and customer feedback, share market analyses and other sources

interpreting specifications, operating procedures, manuals, regulations and other complex documents

consulting and negotiating with internal and external stakeholders

analysing and problem solving, including root cause analysis

interpretation and manipulation of data

drafting reports and recommendations

Required knowledge

Required knowledge includes:

process and changes which occur at each step in selected value chain

principles of sustainability

current actual and possible sources of external sustainability factors relevant to the organisation

possible responses for improving sustainability

root cause analysis

hierarchy of hazard control and its application to sustainability hazards

relevant legislation, regulation and protocols, government incentives and other initiatives

risk analysis and its application to sustainability risks

Range Statement

Sustainability

Sustainability incorporates the three aspects of:

survival of the ecology/physical environment (to manage the impact of the business to ensure the survival of the physical environment)

economic viability (efficiency, cost and waste reduction and competitiveness to support survival of the business)

social sustainability (to manage the impact of the business to ensure its continued survival within the community and the survival of the community)

Factors

Factors refer to any force external to the organisation relating to sustainability which may encourage it to act in a particular way and include:

government (at any level) legislation or regulation

government (at any level) direct action programs or similar

government (at any level) incentives or similar

customer expectations

community expectations

market trends

competitor actions

other factors

Portion of the value chain

Value chain is the sequence of activities that a firm undertakes to create value/product (good or service). Portion of the value chain includes:

sections internal or external to the organisation

Response

Response may include:

any action which improves the sustainability of an organisation, its product or its value chain and which addresses the issues raised by the stimulus

Sustainability issues of particular relevance

Sustainability issues of particular relevance include:

particular sensitivities of the local ecology, such as:

endangered species

sensitive local flora/fauna

material scarcity

water availability

general ecology issues and regulations, such as:

climate change and carbon footprint

pollution control measures

particular local social issues, such as:

distortions to the housing market

disruption to local lifestyles

general social issues, such as:

corporate citizenship

use or/deterioration to infrastructure

particular local economic issues, such as:

cost of capital

profit margins

competition

general economic issues, such as:

state of the economy

stage of the business cycle

Significance of impact

Significance of impact includes:

permanent loss or degradation

loss or degradation which inhibits use by the following generation

temporary degradation requiring remediation

temporary degradation which is self-remediating

speed of change/degradation/loss

Appropriate response

Appropriate response includes:

application of the hierarchy of hazard control to sustainability hazards

when the impact cannot be prevented application of mitigation and amelioration techniques. such as:

capture and storage (e.g. scrubbing) and similar ‘end of pipe’ solutions

dilution/dispersion and similar techniques which reduce concentration but not amount

other approaches which meet the sustainability requirements