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Evidence Guide: MSS403011A - Facilitate implementation of competitive systems and practices

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

MSS403011A - Facilitate implementation of competitive systems and practices

What evidence can you provide to prove your understanding of each of the following citeria?

Facilitate the development of process and competitive systems and practices knowledge

  1. Ensure necessary technical documentation and information about the process and competitive systems and practices is available
  2. Assist and mentor others in accessing information
  3. Identify work activities which may inhibit the ongoing development of competitive systems and practices skills and knowledge of others
  4. Arrange for the provision of workforce development and training for self and others, as appropriate
  5. Encourage others to apply technical knowledge to the improvement process
Ensure necessary technical documentation and information about the process and competitive systems and practices is available

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assist and mentor others in accessing information

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify work activities which may inhibit the ongoing development of competitive systems and practices skills and knowledge of others

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Arrange for the provision of workforce development and training for self and others, as appropriate

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Encourage others to apply technical knowledge to the improvement process

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

A person who demonstrates competency in this unit must be able to provide evidence of the ability to:

identify processes and products of their organisation and work area

analyse current and future skill development needs of team

act as an effective communication link between team and internal and external competitive systems and practices specialists and managers

lead team in identifying efficiency improvements and elimination of waste.

Context of and specific resources for assessment

Assessment of performance must be undertaken in a workplace using or implementing one or more competitive systems and practices.

Access may be required to:

workplace procedures and plans relevant to work area

specifications and documentation relating to planned, currently being implemented, or implemented changes to work processes and procedures relevant to the assessee

documentation and information in relation to production, waste, overheads and hazard control/management

reports from supervisors/managers

case studies and scenarios to assess responses to contingencies.

Method of assessment

A holistic approach should be taken to the assessment.

Competence in this unit may be assessed by using a combination of the following to generate evidence:

demonstration in the workplace

workplace projects

suitable simulation

case studies/scenarios (particularly for assessment of contingencies, improvement scenarios, and so on)

targeted questioning

reports from supervisors, peers and colleagues (third-party reports)

portfolio of evidence.

In all cases it is expected that practical assessment will be combined with targeted questioning to assess underpinning knowledge.

Where applicable, reasonable adjustment must be made to work environments and training situations to accommodate ethnicity, age, gender, demographics and disability.

Guidance information for assessment

Assessment processes and techniques must be culturally appropriate and appropriate to the oracy, language and literacy capacity of the candidate and the work being performed.

Required Skills and Knowledge

Required skills

Required skills include:

facilitating goals, activities, communications and access to resources, including process mapping

solving problems

identifying waste (muda)

data gathering and analysis

explaining and leading others in implementation at the work group level of:

value stream mapping

5S

Just in Time (JIT)

mistake proofing

process mapping

establishing customer pull

kaizen and kaizen blitz

setting of key performance indicators (KPIs)/metrics

identification and elimination of waste (muda)

communicating effectively to conduct informal and formal meetings, and to relate to personnel at all levels

providing effective feedback

effectively encouraging team spirit and morale

transferring knowledge and skills through informal one-on-one mentoring

Required knowledge

Required knowledge includes:

information technology systems used in the organisation

principles of competitive systems and practices and their application to the organisation, including:

value stream mapping

5S

JIT

mistake proofing

process mapping

establishing customer pull

kaizen and kaizen blitz

setting of KPIs/metrics

identification and elimination of waste (muda)

monitoring and data gathering systems, such as Systems Control and Data Acquisition (SCADA)software, Enterprise Resource Planning (ERP) systems, Materials Resource Planning (MRP), and proprietary systems, which may be used within the organisation

methods of gathering data against KPIs, such as:

waste walk

document tagging

tracking/log sheets

spaghetti diagrams

existing information technology and enterprise resource systems (e.g. SCADA, ERP and MRP)

facilitation techniques to encourage team development and improvement

organisational policies, plans and procedures

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Competitive systems and practices

Competitive systems and practices may include, but are not limited to:

lean operations

agile operations

preventative and predictive maintenance approaches

monitoring and data gathering systems, such as SCADA software, ERP systems, MRP and proprietary systems

statistical process control systems, including six sigma and three sigma

JIT, kanban and other pull-related operations control systems

supply, value, and demand chain monitoring and analysis

5S

continuous improvement (kaizen)

breakthrough improvement (kaizen blitz)

cause/effect diagrams

overall equipment effectiveness (OEE)

takt time

process mapping

problem solving

run charts

standard procedures

current reality tree

Competitive systems and practices should be interpreted so as to take into account:

the stage of implementation of competitive systems and practices

the size of the enterprise

the work organisation, culture, regulatory environment and the industry sector

Budgets

Budgets include:

financial

time

materials/products

other business plans which are relevant to the team and the work area

Waste

Waste (also known as muda in the Toyota Production System and its derivatives) is any activity which does not contribute to customer benefit/features in the product. Categories of waste include:

excess production and early production

delays

movement and transport

poor process design

inventory

inefficient performance of a process

making defective items

activities which do not yield any benefit to the organisation or any benefit to the organisations customers

Key reliability issues

Key reliability issues include those which are most likely to lead to failure, such as:

cleanliness

poor lubrication

incorrect adjustment

poor training and instructions for employees