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Evidence Guide: MSS405075 - Facilitate the development of a new product

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

MSS405075 - Facilitate the development of a new product

What evidence can you provide to prove your understanding of each of the following citeria?

Confirm design brief of new product in consultation with relevant people

  1. Review product design with customer and other key stakeholders and agree on technical specification, aesthetic requirements, timelines, cost and other market requirements.
  2. Determine any regulatory, industry code/intellectual property (IP) requirements for product.
  3. Identify any required tooling, process or equipment needs.
  4. Confirm design brief, including relevant drawings, to meet needs.
  5. Determine design brief conforms to organisation objectives and capability.
  6. Obtain approval on total design brief from all relevant personnel.
Review product design with customer and other key stakeholders and agree on technical specification, aesthetic requirements, timelines, cost and other market requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine any regulatory, industry code/intellectual property (IP) requirements for product.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify any required tooling, process or equipment needs.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Confirm design brief, including relevant drawings, to meet needs.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine design brief conforms to organisation objectives and capability.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Obtain approval on total design brief from all relevant personnel.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine material requirements for product

  1. Select appropriate materials or combination of materials/ components in liaison with key stakeholders.
  2. Determine material/component testing and evaluation regime required to meet product end use requirements, including regulatory/industry code requirements.
  3. Arrange for testing and evaluation of trial materials/ components.
  4. Guide material trial process and interpret material trial results.
  5. Determine final materials/components specifications and details of value chain.
Select appropriate materials or combination of materials/ components in liaison with key stakeholders.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine material/component testing and evaluation regime required to meet product end use requirements, including regulatory/industry code requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Arrange for testing and evaluation of trial materials/ components.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Guide material trial process and interpret material trial results.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine final materials/components specifications and details of value chain.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine process requirements for product

  1. Select appropriate process to make product in liaison with key stakeholders and based on relevant factors.
  2. Determine any special process/equipment requirements for this product.
  3. Communicate with production personnel to determine any concerns and/or training or other needs.
  4. Adjust the design, as required, to satisfy customer and production needs.
Select appropriate process to make product in liaison with key stakeholders and based on relevant factors.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine any special process/equipment requirements for this product.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communicate with production personnel to determine any concerns and/or training or other needs.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Adjust the design, as required, to satisfy customer and production needs.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure process needs for new product have been met

  1. Liaise with equipment design/procurement personnel.
  2. Interpret hardware specifications and ensure they are appropriate for the job required.
  3. Liaise with process personnel to ensure appropriate draft procedures for new product have been developed.
  4. Validate product cost and design meets organisation requirements and capability.
Liaise with equipment design/procurement personnel.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Interpret hardware specifications and ensure they are appropriate for the job required.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Liaise with process personnel to ensure appropriate draft procedures for new product have been developed.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Validate product cost and design meets organisation requirements and capability.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Trial new product through the process

  1. Design trialling procedure to deliver required information.
  2. Liaise with relevant stakeholders.
  3. Ensure health, safety and environment (HSE) requirements are observed.
  4. Coordinate the trialling of the new product.
  5. Interpret product trial results and guide product trial process.
  6. Tune process to optimise production of new product.
Design trialling procedure to deliver required information.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Liaise with relevant stakeholders.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure health, safety and environment (HSE) requirements are observed.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Coordinate the trialling of the new product.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Interpret product trial results and guide product trial process.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Tune process to optimise production of new product.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine process capability

  1. Plot appropriate statistical process control charts.
  2. Determine confidence limits.
  3. Compare confidence limits with product specification.
Plot appropriate statistical process control charts.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine confidence limits.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Compare confidence limits with product specification.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Coordinate product trials

  1. Determine product testing and evaluation regime required to meet end use requirements, including regulatory/industry code requirements.
  2. Arrange for testing and evaluation of trial product/prototype.
  3. Interpret product trial results and guide product trial process.
  4. Determine final product specification in liaison with key stakeholders.
  5. Make required changes to materials, process and equipment.
Determine product testing and evaluation regime required to meet end use requirements, including regulatory/industry code requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Arrange for testing and evaluation of trial product/prototype.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Interpret product trial results and guide product trial process.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine final product specification in liaison with key stakeholders.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Make required changes to materials, process and equipment.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement standard procedures for new product

  1. Monitor initial production and, in liaison with appropriate team members, adjust process, conditions and materials to ensure the product and process outcomes conform to customer, regulatory and organisation requirements.
  2. Ensure process specifications are updated and reflect the optimised operation developed.
  3. Ensure standard operating procedures (SOPs) are correct for the new product.
  4. Ensure equipment and other hardware records are updated to reflect additions/changes.
  5. Ensure project records are complete and all required reports have been completed and submitted.
  6. Archive records according to company procedure.
Monitor initial production and, in liaison with appropriate team members, adjust process, conditions and materials to ensure the product and process outcomes conform to customer, regulatory and organisation requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure process specifications are updated and reflect the optimised operation developed.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure standard operating procedures (SOPs) are correct for the new product.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure equipment and other hardware records are updated to reflect additions/changes.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure project records are complete and all required reports have been completed and submitted.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Archive records according to company procedure.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Confirm design brief of new product in consultation with relevant people

1.1

Review product design with customer and other key stakeholders and agree on technical specification, aesthetic requirements, timelines, cost and other market requirements.

1.2

Determine any regulatory, industry code/intellectual property (IP) requirements for product.

1.3

Identify any required tooling, process or equipment needs.

1.4

Confirm design brief, including relevant drawings, to meet needs.

1.5

Determine design brief conforms to organisation objectives and capability.

1.6

Obtain approval on total design brief from all relevant personnel.

2

Determine material requirements for product

2.1

Select appropriate materials or combination of materials/ components in liaison with key stakeholders.

2.2

Determine material/component testing and evaluation regime required to meet product end use requirements, including regulatory/industry code requirements.

2.3

Arrange for testing and evaluation of trial materials/ components.

2.4

Guide material trial process and interpret material trial results.

2.5

Determine final materials/components specifications and details of value chain.

3

Determine process requirements for product

3.1

Select appropriate process to make product in liaison with key stakeholders and based on relevant factors.

3.2

Determine any special process/equipment requirements for this product.

3.3

Communicate with production personnel to determine any concerns and/or training or other needs.

3.4

Adjust the design, as required, to satisfy customer and production needs.

4

Ensure process needs for new product have been met

4.1

Liaise with equipment design/procurement personnel.

4.2

Interpret hardware specifications and ensure they are appropriate for the job required.

4.3

Liaise with process personnel to ensure appropriate draft procedures for new product have been developed.

4.4

Validate product cost and design meets organisation requirements and capability.

5

Trial new product through the process

5.1

Design trialling procedure to deliver required information.

5.2

Liaise with relevant stakeholders.

5.3

Ensure health, safety and environment (HSE) requirements are observed.

5.4

Coordinate the trialling of the new product.

5.5

Interpret product trial results and guide product trial process.

5.6

Tune process to optimise production of new product.

6

Determine process capability

6.1

Plot appropriate statistical process control charts.

6.2

Determine confidence limits.

6.3

Compare confidence limits with product specification.

7

Coordinate product trials

7.1

Determine product testing and evaluation regime required to meet end use requirements, including regulatory/industry code requirements.

7.2

Arrange for testing and evaluation of trial product/prototype.

7.3

Interpret product trial results and guide product trial process.

7.4

Determine final product specification in liaison with key stakeholders.

7.5

Make required changes to materials, process and equipment.

8

Implement standard procedures for new product

8.1

Monitor initial production and, in liaison with appropriate team members, adjust process, conditions and materials to ensure the product and process outcomes conform to customer, regulatory and organisation requirements.

8.2

Ensure process specifications are updated and reflect the optimised operation developed.

8.3

Ensure standard operating procedures (SOPs) are correct for the new product.

8.4

Ensure equipment and other hardware records are updated to reflect additions/changes.

8.5

Ensure project records are complete and all required reports have been completed and submitted.

8.6

Archive records according to company procedure.

Required Skills and Knowledge

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Confirm design brief of new product in consultation with relevant people

1.1

Review product design with customer and other key stakeholders and agree on technical specification, aesthetic requirements, timelines, cost and other market requirements.

1.2

Determine any regulatory, industry code/intellectual property (IP) requirements for product.

1.3

Identify any required tooling, process or equipment needs.

1.4

Confirm design brief, including relevant drawings, to meet needs.

1.5

Determine design brief conforms to organisation objectives and capability.

1.6

Obtain approval on total design brief from all relevant personnel.

2

Determine material requirements for product

2.1

Select appropriate materials or combination of materials/ components in liaison with key stakeholders.

2.2

Determine material/component testing and evaluation regime required to meet product end use requirements, including regulatory/industry code requirements.

2.3

Arrange for testing and evaluation of trial materials/ components.

2.4

Guide material trial process and interpret material trial results.

2.5

Determine final materials/components specifications and details of value chain.

3

Determine process requirements for product

3.1

Select appropriate process to make product in liaison with key stakeholders and based on relevant factors.

3.2

Determine any special process/equipment requirements for this product.

3.3

Communicate with production personnel to determine any concerns and/or training or other needs.

3.4

Adjust the design, as required, to satisfy customer and production needs.

4

Ensure process needs for new product have been met

4.1

Liaise with equipment design/procurement personnel.

4.2

Interpret hardware specifications and ensure they are appropriate for the job required.

4.3

Liaise with process personnel to ensure appropriate draft procedures for new product have been developed.

4.4

Validate product cost and design meets organisation requirements and capability.

5

Trial new product through the process

5.1

Design trialling procedure to deliver required information.

5.2

Liaise with relevant stakeholders.

5.3

Ensure health, safety and environment (HSE) requirements are observed.

5.4

Coordinate the trialling of the new product.

5.5

Interpret product trial results and guide product trial process.

5.6

Tune process to optimise production of new product.

6

Determine process capability

6.1

Plot appropriate statistical process control charts.

6.2

Determine confidence limits.

6.3

Compare confidence limits with product specification.

7

Coordinate product trials

7.1

Determine product testing and evaluation regime required to meet end use requirements, including regulatory/industry code requirements.

7.2

Arrange for testing and evaluation of trial product/prototype.

7.3

Interpret product trial results and guide product trial process.

7.4

Determine final product specification in liaison with key stakeholders.

7.5

Make required changes to materials, process and equipment.

8

Implement standard procedures for new product

8.1

Monitor initial production and, in liaison with appropriate team members, adjust process, conditions and materials to ensure the product and process outcomes conform to customer, regulatory and organisation requirements.

8.2

Ensure process specifications are updated and reflect the optimised operation developed.

8.3

Ensure standard operating procedures (SOPs) are correct for the new product.

8.4

Ensure equipment and other hardware records are updated to reflect additions/changes.

8.5

Ensure project records are complete and all required reports have been completed and submitted.

8.6

Archive records according to company procedure.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria and include the ability to facilitate the development of one (1) or more new/modified products and to:

confirm the design brief

determine material and process requirements

ensure process needs have been met

trial the new product and determine process capability

conduct product trials

standardise the new product.

Must provide evidence that demonstrates sufficient knowledge to interact with relevant personnel and be able to facilitate the development of a new product, including knowledge of:

appropriate types of materials/components and criteria for choosing between them

alternative processes/plant/equipment for making the new product and criteria for choosing between them

determination of process capability

appropriate sampling and testing for materials/components and products

determination of processing time, product cost, benefit cost of the new product

interpretation of trial/field test results.

Range Statement

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.

Competitive systems and practices include one or more of:

lean operations

agile operations

preventative and predictive maintenance approaches

statistical process control systems, including six sigma and three sigma

Just in Time (JIT), kanban and other pull-related operations control systems

supply, value, and demand chain monitoring and analysis

5S

continuous improvement (kaizen)

breakthrough improvement (kaizen blitz)

cause/effect diagrams

overall equipment effectiveness (OEE)

takt time

process mapping

problem solving

run charts

standard procedures

current reality tree.

Organisation objectives and requirements include one or more of:

cost/profit requirements for new products (e.g. minimum return and capital expenditure limits)

encouragement/discouragement of different types of products (e.g. on sustainability, ethical or other non-individual customer-related criteria)

potential or actual capacity conflicts with other customers or product/process activities

activities that require/may require community consultation (e.g. on noise or other environmental grounds).

Typical regulatory requirements include one or more of:

work health and safety (WHS)

environmental regulations

structural codes

product/industry-specific requirements.

Typical problems include one or more of:

defining product end-use requirements in terms meaningful to the product design and manufacture

matching suitable materials and processes to the product needs and company expertise and facilities

matching (and improving) process capability to product tolerances.

Relevant factors include one or more of

type of material

dimensional precision of product

length of run/number of products

required aesthetics

size and complexity of product

available capital funding

process equipment available

HSE factors.