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Evidence Guide: NWP203B - Plan and organise personal work activities

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

NWP203B - Plan and organise personal work activities

What evidence can you provide to prove your understanding of each of the following citeria?

Plan and conduct assigned work activities.

  1. Identify work activities and relevant legislation and organisational procedures.
  2. Organise and planwork activities to achieve agreed outcomes.
  3. Identify and obtain resources to complete planned work activities.
Identify work activities and relevant legislation and organisational procedures.

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Organise and planwork activities to achieve agreed outcomes.

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Identify and obtain resources to complete planned work activities.

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Monitor quality of work.

  1. Interpret and check instructions against relevant organisational standards of work.
  2. Seek clarification of work instructions as required.
  3. Monitor and adjust work according to requirements for job quality, customer service, public responsibility and resource use.
Interpret and check instructions against relevant organisational standards of work.

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Seek clarification of work instructions as required.

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Monitor and adjust work according to requirements for job quality, customer service, public responsibility and resource use.

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Provide and obtain feedback and information on work activities.

  1. Record and report work activities according to organisational requirements.
  2. Access appropriate avenues to provide suggestions for improvement to personal work performance.
Record and report work activities according to organisational requirements.

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Access appropriate avenues to provide suggestions for improvement to personal work performance.

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Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for the Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The candidate should demonstrate the ability to plan and organise personal work activities to meet specified outcomes, including:

identifying and using resources and equipment

applying customer service policies

identifying, prioritising and planning work tasks

identifying and applying appropriate quality standards

monitoring work performance and seeking feedback

Context of and specific resources for assessment

Access to the workplace and resources including:

documentation that should normally be available in a water industry organisation

relevant codes, standards and government regulations

Where applicable, physical resources should include equipment modified for people with disabilities.

Access must be provided to appropriate learning and assessment support when required.

Assessment processes and techniques must be culturally appropriate, and appropriate to the language and literacy capacity of the candidate and the work being performed.

Validity and sufficiency of evidence requires that:

competency will need to be demonstrated over a period of time reflecting the scope of the role and the practical requirements of the workplace

where the assessment is part of a structured learning experience the evidence collected must relate to a number of performances assessed at different points in time and separated by further learning and practice

a decision of competence only taken at the point when the assessor has complete confidence in the person's competence over time and in various contexts

all assessment that is part of a structured learning experience must include a combination of direct, indirect and supplementary evidence

where assessment is for the purpose of recognition (RCC/RPL), the evidence provided will need to be authenticated and show that it represents competency demonstrated over a period of time

assessment can be through simulated project-based activity and must include evidence relating to each of the elements in this unit

In all cases where practical assessment is used it will be combined with targeted questioning to assess the underpinning knowledge. Questioning will be undertaken in a manner appropriate to the skill levels of the operator and cultural issues that may affect responses to the questions, and will reflect the requirements of the competency and the work being performed.

Required Skills and Knowledge

This describes the essential skills and knowledge and their level, required for this unit.

Required skills:

prepare, identify and respond to operational problems

complete basic reports, records and logs

follow work instructions

follow policies, procedures and standards

work effectively as part of a team

use literacy skills in regard to verbal and written communication in the workplace

communicate such things as work requirements effectively

assertiveness

time management

Required knowledge:

organisational reporting and communication systems

work planning processes

legislative and organisational policies, procedures and standards

administrative procedures

quality systems

organisational procedures for contractors

reporting procedures

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Legislation and organisational procedures include:

by-laws and organisational policies

standard operating procedures

equal employment opportunity

OHS

Plan work activities will require:

interpretation of instructions and directions

assessment and prioritisation of workload

adherence to timelines

interaction and communication with team members and individuals

interpretation of legislation and organisational procedures

reference to:

productivity requirements

total quality management principles

customer service requirements

Record and report information relating to work activities, including:

completion of time sheets

requisitions

work sheets and job cards

basic workplace records and verbal or written reports