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Evidence Guide: NWPGEN015 - Develop an operational plan

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

NWPGEN015 - Develop an operational plan

What evidence can you provide to prove your understanding of each of the following citeria?

Prepare an operational plan

  1. Research, analyse and document resource requirements to develop an operational plan in consultation with relevant stakeholders.
  2. Develop and implement consultation processes as a part of the operational planning process.
  3. Ensure the operational plan includes key performance indicators to measure organisational performance.
  4. Develop and implement contingency plans for the operational plan.
  5. Ensure the development and presentation of proposals for resource requirements is supported by a variety of information sources.
  6. Obtain approval for the plan from relevant parties and explain the plan to relevant work teams and stakeholders.
Research, analyse and document resource requirements to develop an operational plan in consultation with relevant stakeholders.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop and implement consultation processes as a part of the operational planning process.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure the operational plan includes key performance indicators to measure organisational performance.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop and implement contingency plans for the operational plan.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure the development and presentation of proposals for resource requirements is supported by a variety of information sources.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Obtain approval for the plan from relevant parties and explain the plan to relevant work teams and stakeholders.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Plan and manage resource acquisition

  1. Determine resources according to productivity and budgetary requirement.
  2. Develop and implement strategies to ensure that physical resources and services are acquired.
  3. Allocate resources according to the operational plan.
Determine resources according to productivity and budgetary requirement.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop and implement strategies to ensure that physical resources and services are acquired.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Allocate resources according to the operational plan.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor and review operational performance

  1. Develop, monitor and review performance systems and processes to assess progress in productivity plans and targets.
  2. Analyse and interpret budget and actual financial information to monitor and review profit and productivity performance.
  3. Identify areas of under-performance, recommend solutions and take prompt action to rectify the situation.
  4. Negotiate recommendations for variations to operational plans and gain approval from stakeholders.
  5. Develop and implement systems to ensure that procedures and records associated with documenting performance are managed.
Develop, monitor and review performance systems and processes to assess progress in productivity plans and targets.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Analyse and interpret budget and actual financial information to monitor and review profit and productivity performance.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify areas of under-performance, recommend solutions and take prompt action to rectify the situation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Negotiate recommendations for variations to operational plans and gain approval from stakeholders.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop and implement systems to ensure that procedures and records associated with documenting performance are managed.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare an operational plan

  1. Research, analyse and document resource requirements to develop an operational plan in consultation with relevant stakeholders.
  2. Develop and implement consultation processes as a part of the operational planning process.
  3. Ensure the operational plan includes key performance indicators to measure organisational performance.
  4. Develop and implement contingency plans for the operational plan.
  5. Ensure the development and presentation of proposals for resource requirements is supported by a variety of information sources.
  6. Obtain approval for the plan from relevant parties and explain the plan to relevant work teams and stakeholders.
Research, analyse and document resource requirements to develop an operational plan in consultation with relevant stakeholders.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop and implement consultation processes as a part of the operational planning process.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure the operational plan includes key performance indicators to measure organisational performance.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop and implement contingency plans for the operational plan.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure the development and presentation of proposals for resource requirements is supported by a variety of information sources.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Obtain approval for the plan from relevant parties and explain the plan to relevant work teams and stakeholders.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Plan and manage resource acquisition

  1. Determine resources according to productivity and budgetary requirement.
  2. Develop and implement strategies to ensure that physical resources and services are acquired.
  3. Allocate resources according to the operational plan.
Determine resources according to productivity and budgetary requirement.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop and implement strategies to ensure that physical resources and services are acquired.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Allocate resources according to the operational plan.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor and review operational performance

  1. Develop, monitor and review performance systems and processes to assess progress in productivity plans and targets.
  2. Analyse and interpret budget and actual financial information to monitor and review profit and productivity performance.
  3. Identify areas of under-performance, recommend solutions and take prompt action to rectify the situation.
  4. Negotiate recommendations for variations to operational plans and gain approval from stakeholders.
  5. Develop and implement systems to ensure that procedures and records associated with documenting performance are managed.
Develop, monitor and review performance systems and processes to assess progress in productivity plans and targets.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Analyse and interpret budget and actual financial information to monitor and review profit and productivity performance.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify areas of under-performance, recommend solutions and take prompt action to rectify the situation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Negotiate recommendations for variations to operational plans and gain approval from stakeholders.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop and implement systems to ensure that procedures and records associated with documenting performance are managed.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Prepare an operational plan

1.1 Research, analyse and document resource requirements to develop an operational plan in consultation with relevant stakeholders.

1.2 Develop and implement consultation processes as a part of the operational planning process.

1.3 Ensure the operational plan includes key performance indicators to measure organisational performance.

1.4 Develop and implement contingency plans for the operational plan.

1.5 Ensure the development and presentation of proposals for resource requirements is supported by a variety of information sources.

1.6 Obtain approval for the plan from relevant parties and explain the plan to relevant work teams and stakeholders.

2. Plan and manage resource acquisition

2.1 Determine resources according to productivity and budgetary requirement.

2.2 Develop and implement strategies to ensure that physical resources and services are acquired.

2.3 Allocate resources according to the operational plan.

3. Monitor and review operational performance

3.1 Develop, monitor and review performance systems and processes to assess progress in productivity plans and targets.

3.2 Analyse and interpret budget and actual financial information to monitor and review profit and productivity performance.

3.3 Identify areas of under-performance, recommend solutions and take prompt action to rectify the situation.

3.4 Negotiate recommendations for variations to operational plans and gain approval from stakeholders.

3.5 Develop and implement systems to ensure that procedures and records associated with documenting performance are managed.

Required Skills and Knowledge

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Prepare an operational plan

1.1 Research, analyse and document resource requirements to develop an operational plan in consultation with relevant stakeholders.

1.2 Develop and implement consultation processes as a part of the operational planning process.

1.3 Ensure the operational plan includes key performance indicators to measure organisational performance.

1.4 Develop and implement contingency plans for the operational plan.

1.5 Ensure the development and presentation of proposals for resource requirements is supported by a variety of information sources.

1.6 Obtain approval for the plan from relevant parties and explain the plan to relevant work teams and stakeholders.

2. Plan and manage resource acquisition

2.1 Determine resources according to productivity and budgetary requirement.

2.2 Develop and implement strategies to ensure that physical resources and services are acquired.

2.3 Allocate resources according to the operational plan.

3. Monitor and review operational performance

3.1 Develop, monitor and review performance systems and processes to assess progress in productivity plans and targets.

3.2 Analyse and interpret budget and actual financial information to monitor and review profit and productivity performance.

3.3 Identify areas of under-performance, recommend solutions and take prompt action to rectify the situation.

3.4 Negotiate recommendations for variations to operational plans and gain approval from stakeholders.

3.5 Develop and implement systems to ensure that procedures and records associated with documenting performance are managed.

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

interpreting a range of complex and technical documents, including relevant:

regulatory, legislative, licensing and organisational requirements

codes and standards

specifications

organisational policies

communicating effectively with a range of relevant parties to articulate complex ideas

analysing and evaluating reports

varying the operational plan and dealing with contingencies

interpreting, maintaining and checking records and documents

identifying opportunities for improved water management

monitoring assets to ensure performance meets specifications in management plans

analysing problems and applying appropriate remedial solutions

implementing and reviewing standard operating procedures

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

relevant legislation, standards and workplace policies and procedures

budgeting processes

performance monitoring systems and processes

methods for problem solving