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Evidence Guide: NWPTRD024 - Establish connections of water and wastewater systems

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

NWPTRD024 - Establish connections of water and wastewater systems

What evidence can you provide to prove your understanding of each of the following citeria?

Plan and prepare for establishing connections

  1. Respond to customer enquiries regarding applications for new connections.
  2. Advise customer of the procedures involved in processing and approving and monitoring applications.
Respond to customer enquiries regarding applications for new connections.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Advise customer of the procedures involved in processing and approving and monitoring applications.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Evaluate connection application

  1. Identify and confirm the location and nature of the work to be assessed from the job specifications.
  2. Review the property conditions and assess the issues that affect connection.
  3. Prioritise work load to ensure compliance with KPI requirements.
  4. Notify the relevant organisations and individuals who will be affected by the work.
Identify and confirm the location and nature of the work to be assessed from the job specifications.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review the property conditions and assess the issues that affect connection.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prioritise work load to ensure compliance with KPI requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Notify the relevant organisations and individuals who will be affected by the work.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assess the infrastructure capacity

  1. Assess local infrastructure with the use of relevant database systems.
  2. Assess utilities assets to determine suitability for connection.
  3. Determine the impacts on the infrastructure.
  4. Apply connection requirements.
Assess local infrastructure with the use of relevant database systems.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assess utilities assets to determine suitability for connection.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine the impacts on the infrastructure.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply connection requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conduct hydraulic assessment

  1. Review connection attributes.
  2. Apply delegations and approvals controls.
  3. Conduct community and stakeholder consultation.
  4. Determine the connection conditions.
Review connection attributes.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply delegations and approvals controls.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conduct community and stakeholder consultation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine the connection conditions.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain connection records

  1. Compile assessment findings into information systems.
  2. Prepare and store business and customer documentation in information systems for access and review.
  3. Complete customer requests and generate compliance data.
Compile assessment findings into information systems.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare and store business and customer documentation in information systems for access and review.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete customer requests and generate compliance data.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Plan and prepare for establishing connections

  1. Respond to customer enquiries regarding applications for new connections.
  2. Advise customer of the procedures involved in processing and approving and monitoring applications.
Respond to customer enquiries regarding applications for new connections.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Advise customer of the procedures involved in processing and approving and monitoring applications.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Evaluate connection application

  1. Identify and confirm the location and nature of the work to be assessed from the job specifications.
  2. Review the property conditions and assess the issues that affect connection.
  3. Prioritise work load to ensure compliance with KPI requirements.
  4. Notify the relevant organisations and individuals who will be affected by the work.
Identify and confirm the location and nature of the work to be assessed from the job specifications.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review the property conditions and assess the issues that affect connection.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prioritise work load to ensure compliance with KPI requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Notify the relevant organisations and individuals who will be affected by the work.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assess the infrastructure capacity

  1. Assess local infrastructure with the use of relevant database systems.
  2. Assess utilities assets to determine suitability for connection.
  3. Determine the impacts on the infrastructure.
  4. Apply connection requirements.
Assess local infrastructure with the use of relevant database systems.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assess utilities assets to determine suitability for connection.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine the impacts on the infrastructure.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply connection requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conduct hydraulic assessment

  1. Review connection attributes.
  2. Apply delegations and approvals controls.
  3. Conduct community and stakeholder consultation.
  4. Determine the connection conditions.
Review connection attributes.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply delegations and approvals controls.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conduct community and stakeholder consultation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine the connection conditions.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain connection records

  1. Compile assessment findings into information systems.
  2. Prepare and store business and customer documentation in information systems for access and review.
  3. Complete customer requests and generate compliance data.
Compile assessment findings into information systems.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare and store business and customer documentation in information systems for access and review.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete customer requests and generate compliance data.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Plan and prepare for establishing connections

1.1 Respond to customer enquiries regarding applications for new connections.

1.2 Advise customer of the procedures involved in processing and approving and monitoring applications.

2. Evaluate connection application

2.1 Identify and confirm the location and nature of the work to be assessed from the job specifications.

2.2 Review the property conditions and assess the issues that affect connection.

2.3 Prioritise work load to ensure compliance with KPI requirements.

2.4 Notify the relevant organisations and individuals who will be affected by the work.

3. Assess the infrastructure capacity

3.1 Assess local infrastructure with the use of relevant database systems.

3.2 Assess utilities assets to determine suitability for connection.

3.3 Determine the impacts on the infrastructure.

3.4 Apply connection requirements.

4. Conduct hydraulic assessment

4.1 Review connection attributes.

4.2 Apply delegations and approvals controls.

4.3 Conduct community and stakeholder consultation.

4.4 Determine the connection conditions.

5. Maintain connection records

5.1 Compile assessment findings into information systems.

5.2 Prepare and store business and customer documentation in information systems for access and review.

5.3 Complete customer requests and generate compliance data.

Required Skills and Knowledge

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Plan and prepare for establishing connections

1.1 Respond to customer enquiries regarding applications for new connections.

1.2 Advise customer of the procedures involved in processing and approving and monitoring applications.

2. Evaluate connection application

2.1 Identify and confirm the location and nature of the work to be assessed from the job specifications.

2.2 Review the property conditions and assess the issues that affect connection.

2.3 Prioritise work load to ensure compliance with KPI requirements.

2.4 Notify the relevant organisations and individuals who will be affected by the work.

3. Assess the infrastructure capacity

3.1 Assess local infrastructure with the use of relevant database systems.

3.2 Assess utilities assets to determine suitability for connection.

3.3 Determine the impacts on the infrastructure.

3.4 Apply connection requirements.

4. Conduct hydraulic assessment

4.1 Review connection attributes.

4.2 Apply delegations and approvals controls.

4.3 Conduct community and stakeholder consultation.

4.4 Determine the connection conditions.

5. Maintain connection records

5.1 Compile assessment findings into information systems.

5.2 Prepare and store business and customer documentation in information systems for access and review.

5.3 Complete customer requests and generate compliance data.

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

interpreting and reviewing hydraulic, architectural and site plans

identifying and evaluating trade waste processes

interpreting and evaluating sample analysis data

developing monitoring plans

managing stakeholders

exercising judgement when revising work

managing change in customer demands

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

relevant legislation

relevant enterprise policies and procedures for connection management, customer connections and metering guides and supplier instructions

water quality parameters of significance to the wastewater system

basic hydraulics

property spatial information

property creation processes

basic knowledge of wastewater collection, treatment and disposal systems

investigation procedures

customer expectations and requirements

WHS