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Evidence Guide: PMAOMIR320B - Manage incident response information

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

PMAOMIR320B - Manage incident response information

What evidence can you provide to prove your understanding of each of the following citeria?

Identify incident information needs and sources

  1. Determine the information needs of stakeholders
  2. Identify the sources of required information
  3. Review information currently held/collected by the organisation to determine suitability and accessibility
  4. Prepare processes to obtain information that is not available, suitable or accessible within the organisation.
Determine the information needs of stakeholders

Completed
Date:

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Identify the sources of required information

Completed
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Review information currently held/collected by the organisation to determine suitability and accessibility

Completed
Date:

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Prepare processes to obtain information that is not available, suitable or accessible within the organisation.

Completed
Date:

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Develop/review incident reporting system

  1. Ensure incident reporting system provides data relevant to the information needs
  2. Ensure incident reporting procedures reflect required process
  3. Arrange for training of people as required to use incident reporting system
  4. Monitor use of incident reporting system and recommend improvements as required.
Ensure incident reporting system provides data relevant to the information needs

Completed
Date:

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Ensure incident reporting procedures reflect required process

Completed
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Arrange for training of people as required to use incident reporting system

Completed
Date:

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Monitor use of incident reporting system and recommend improvements as required.

Completed
Date:

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Collect and analyse data

  1. Collect timely and relevant data
  2. Ensure data is suitable for analysis, interpretation and dissemination
  3. Ensure an accurate chronological record of events is maintained
  4. Analyse data to provide required information.
Collect timely and relevant data

Completed
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Ensure data is suitable for analysis, interpretation and dissemination

Completed
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Ensure an accurate chronological record of events is maintained

Completed
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Analyse data to provide required information.

Completed
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Record and report information.

  1. Report required information and recommendations as required to all stakeholders
  2. Store and retrieve data/information in an appropriate format using appropriate technology
  3. Monitor the performance of the information system and recommend improvements as appropriate.
Report required information and recommendations as required to all stakeholders

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Store and retrieve data/information in an appropriate format using appropriate technology

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor the performance of the information system and recommend improvements as appropriate.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The Evidence Guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Assessment for this unit of competency will be by way of simulation or observation under incident conditions. The unit will be assessed in as holistic a manner as is practical and may be integrated with the assessment of other relevant units of competency. Assessment will occur over a range of situations which can include a variety of incident circumstances.

Simulations must, as closely as possible, approximate actual incident conditions and should be based on the actual facility. Assessments should include walk-throughs of the relevant competency components and may include the use of case studies/scenarios and role plays.

This unit of competency requires a significant body of knowledge which will be assessed through questioning and the use of 'what-if' scenarios both in the facility (during demonstration of normal operations and walk-throughs of abnormal operations) and off the site.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Competence must be demonstrated in the ability to correctly interpret data and produce the required information.

Consistent performance should be demonstrated. In particular look to see that:

all incident data is captured, recorded and available for stakeholders

data is sorted, prioritised and analysed to provide timely updates for stakeholders

reports are produced as required

data is analysed to support the ongoing management of the incident

chronological event recording is maintained for post-incident review

These assessment activities should include a range of problems, including new, unusual and improbable situations which may have been generated from past workplace incident history, incidents in similar workplaces around the world, hazard analysis activities and/or similar sources.

Context of and specific resources for assessment

Assessment will require (1) access to an accurately simulated environment in the absence of an on-site incident environment, or (2) a suitable method of gathering evidence of responding ability over a range of situations. A bank of scenarios/case studies/what-ifs will be required as will a bank of questions which will be used to probe the reasoning behind the observable actions.

Method of assessment

In all workplace environments it may be appropriate to assess this unit concurrently with relevant units.

Guidance information for assessment

Assessment processes and techniques must be culturally appropriate and appropriate to the oracy, language and literacy capacity of the assessee and the work being performed.

Required Skills and Knowledge

This describes the essential skills and knowledge and their level, required for this unit.

Required skills

A person undertaking this competency must be able to demonstrate:

well developed writing skills

ability to identify and accurately record relevant information

stability under pressure

well developed communication skills

analytical skills

ability to differentiate between differing levels of information

ability to apply basic mathematical processes and obtain correct answers.

Required knowledge

Competence includes an understanding of the information needs of the organisation and the data which may be able to produce it. In particular it includes knowledge of:

information collection and collation methods

analysis and display techniques

information evaluation issues

information storage requirements and methods

organisational reporting procedures

organisational incident response procedures

emergency response communication systems and procedures

organisational command and control structures.

Range Statement

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the Performance Criteria, is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs if the candidate, accessibility of the item, and local industry and regional contexts.

Codes of practice/ standards

Where reference is made to industry codes of practice, and/or Australian/international standards, the latest version must be used.

Context

This unit of competency includes collection and reporting of all data on incidents.

Stakeholders may include:

personnel (employees, management on or off the site/plant/facility)

incident coordination team and incident management team

employee families

authorities

media

community

Data may include:

numbers and placement of internal personnel and incident equipment

numbers and placement of external personnel and equipment

information on casualties, personal details, location and condition

quantities, nature and present condition of materials

arrangement, condition and details of equipment and plant

Reports and reporting methods may include:

incident information board

regulatory reports

media briefings

information reports to management and workers

recommendations and follow up reports on changes made

Analysis may include:

application of statistical methods

mathematical calculations

critical analysis

problem solving

Typical problems may include:

sorting and prioritising data to seek the critical data

difficulties in obtaining reliable data and information

dealing with rumour and unsubstantiated information

working in a stressful environment

Health, safety and environment (HSE)

All operations to which this unit applies are subject to stringent health, safety and environment requirements, which may be imposed through State or Federal legislation, and these must not be compromised at any time. Where there is an apparent conflict between Performance Criteria and HSE requirements, the HSE requirements take precedence.

Relationship to Major Hazard Facility Legislation

Organisations within the Chemical, Hydrocarbons and Oil Refining industries may find themselves falling under the provisions of various Major Hazard Facilities legislation. In developing this unit consideration has been given to the requirements of Sections 8 and 9 of the National Standard for the Control of Major Hazard Facilities [NOHSC:1014(2002)] and the National Code of Practice for the Control of Major Hazard Facilities [NOHSC:2016(1996)].

This unit will assist individuals to meet some of their obligations under the relevant State or Territory legislation. Responsibility for appropriate contextualisation and application of the unit to ensure compliance however, remains with the individual organisation.