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Evidence Guide: POLAUX014 - Promote engagement in a policing environment

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

POLAUX014 - Promote engagement in a policing environment

What evidence can you provide to prove your understanding of each of the following citeria?

Engage target audience

  1. Assess agency information to identify key messages that meet the needs of a community or community group.
  2. Protect the security of agency, community and individual information with consideration for level of risk and potential impact.
  3. Apply engagement techniques to inform a specific target audience.
  4. Communicate key messages in a clear, concise and accurate manner.
  5. Evaluate engagement options to determine option best suited to a specific community.
Assess agency information to identify key messages that meet the needs of a community or community group.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Protect the security of agency, community and individual information with consideration for level of risk and potential impact.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply engagement techniques to inform a specific target audience.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communicate key messages in a clear, concise and accurate manner.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Evaluate engagement options to determine option best suited to a specific community.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Build relationships

  1. Identify key community members and other stakeholders to initiate and facilitate engagement.
  2. Initiate relationships with community members and other stakeholders to facilitate engagement and improve policing service delivery.
Identify key community members and other stakeholders to initiate and facilitate engagement.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Initiate relationships with community members and other stakeholders to facilitate engagement and improve policing service delivery.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Build consensus

  1. Identify potential conflicts taking into account community and stakeholder needs and perceptions.
  2. Mediate and negotiate to support collaboration and mutual solving between community and stakeholders.
Identify potential conflicts taking into account community and stakeholder needs and perceptions.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Mediate and negotiate to support collaboration and mutual solving between community and stakeholders.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Engage target audience

  1. Assess agency information to identify key messages that meet the needs of a community or community group.
  2. Protect the security of agency, community and individual information with consideration for level of risk and potential impact.
  3. Apply engagement techniques to inform a specific target audience.
  4. Communicate key messages in a clear, concise and accurate manner.
  5. Evaluate engagement options to determine option best suited to a specific community.
Assess agency information to identify key messages that meet the needs of a community or community group.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Protect the security of agency, community and individual information with consideration for level of risk and potential impact.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply engagement techniques to inform a specific target audience.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communicate key messages in a clear, concise and accurate manner.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Evaluate engagement options to determine option best suited to a specific community.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Build relationships

  1. Identify key community members and other stakeholders to initiate and facilitate engagement.
  2. Initiate relationships with community members and other stakeholders to facilitate engagement and improve policing service delivery.
Identify key community members and other stakeholders to initiate and facilitate engagement.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Initiate relationships with community members and other stakeholders to facilitate engagement and improve policing service delivery.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Build consensus

  1. Identify potential conflicts taking into account community and stakeholder needs and perceptions.
  2. Mediate and negotiate to support collaboration and mutual solving between community and stakeholders.
Identify potential conflicts taking into account community and stakeholder needs and perceptions.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Mediate and negotiate to support collaboration and mutual solving between community and stakeholders.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Engage target audience

1.1 Assess agency information to identify key messages that meet the needs of a community or community group.

1.2 Protect the security of agency, community and individual information with consideration for level of risk and potential impact.

1.3 Apply engagement techniques to inform a specific target audience.

1.4 Communicate key messages in a clear, concise and accurate manner.

1.5 Evaluate engagement options to determine option best suited to a specific community.

2. Build relationships

2.1 Identify key community members and other stakeholders to initiate and facilitate engagement.

2.2 Initiate relationships with community members and other stakeholders to facilitate engagement and improve policing service delivery.

3. Build consensus

3.1 Identify potential conflicts taking into account community and stakeholder needs and perceptions.

3.2 Mediate and negotiate to support collaboration and mutual solving between community and stakeholders.

Required Skills and Knowledge

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Engage target audience

1.1 Assess agency information to identify key messages that meet the needs of a community or community group.

1.2 Protect the security of agency, community and individual information with consideration for level of risk and potential impact.

1.3 Apply engagement techniques to inform a specific target audience.

1.4 Communicate key messages in a clear, concise and accurate manner.

1.5 Evaluate engagement options to determine option best suited to a specific community.

2. Build relationships

2.1 Identify key community members and other stakeholders to initiate and facilitate engagement.

2.2 Initiate relationships with community members and other stakeholders to facilitate engagement and improve policing service delivery.

3. Build consensus

3.1 Identify potential conflicts taking into account community and stakeholder needs and perceptions.

3.2 Mediate and negotiate to support collaboration and mutual solving between community and stakeholders.

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

building positive relationships with members of communities

identifying cultural diversity issues and challenges

identifying the needs and expectations of communities

demonstrating mediation and negotiation skills to support collaboration and mutual solving between community and stakeholders

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

awareness of cultural, linguistic and religious diversity

current Commonwealth, state or territory legislation pertaining to discrimination

external support agencies, their powers and services

jurisdictional customer service charters, codes of ethics and codes of conduct