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Evidence Guide: PSPCRT005 - Serve process

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

PSPCRT005 - Serve process

What evidence can you provide to prove your understanding of each of the following citeria?

Complete requirements prior to serving process

  1. Process documents and forward incorrectly received documents to correct location for service.
  2. Enter details of process to be served into data system.
Process documents and forward incorrectly received documents to correct location for service.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Enter details of process to be served into data system.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Serve process

  1. Attempt service of process according to the type of process being served, the jurisdiction and prescribed timeframes.
  2. Verify the identity of the person being served and clarify the nature of the document to the person during personal service process.
  3. Comply with legislative requirements during a non-personal service process.
  4. Comply with prescribed timeframes within legislative requirements where there is non-service.
Attempt service of process according to the type of process being served, the jurisdiction and prescribed timeframes.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Verify the identity of the person being served and clarify the nature of the document to the person during personal service process.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Comply with legislative requirements during a non-personal service process.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Comply with prescribed timeframes within legislative requirements where there is non-service.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete administrative requirements

  1. Obtain signatures acknowledging service and complete required reports.
  2. Prepare sworn affidavits and dispatch with annexures.
  3. Detail refusal to sign in affidavits of service.
  4. Prepare and dispatch reports or notices of non-service.
Obtain signatures acknowledging service and complete required reports.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare sworn affidavits and dispatch with annexures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Detail refusal to sign in affidavits of service.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare and dispatch reports or notices of non-service.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete requirements prior to serving process

  1. Process documents and forward incorrectly received documents to correct location for service.
  2. Enter details of process to be served into data system.
Process documents and forward incorrectly received documents to correct location for service.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Enter details of process to be served into data system.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Serve process

  1. Attempt service of process according to the type of process being served, the jurisdiction and prescribed timeframes.
  2. Verify the identity of the person being served and clarify the nature of the document to the person during personal service process.
  3. Comply with legislative requirements during a non-personal service process.
  4. Comply with prescribed timeframes within legislative requirements where there is non-service.
Attempt service of process according to the type of process being served, the jurisdiction and prescribed timeframes.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Verify the identity of the person being served and clarify the nature of the document to the person during personal service process.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Comply with legislative requirements during a non-personal service process.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Comply with prescribed timeframes within legislative requirements where there is non-service.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete administrative requirements

  1. Obtain signatures acknowledging service and complete required reports.
  2. Prepare sworn affidavits and dispatch with annexures.
  3. Detail refusal to sign in affidavits of service.
  4. Prepare and dispatch reports or notices of non-service.
Obtain signatures acknowledging service and complete required reports.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare sworn affidavits and dispatch with annexures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Detail refusal to sign in affidavits of service.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare and dispatch reports or notices of non-service.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Complete requirements prior to serving process

1.1 Process documents and forward incorrectly received documents to correct location for service.

1.2 Enter details of process to be served into data system.

2. Serve process

2.1 Attempt service of process according to the type of process being served, the jurisdiction and prescribed timeframes.

2.2 Verify the identity of the person being served and clarify the nature of the document to the person during personal service process.

2.3 Comply with legislative requirements during a non-personal service process.

2.4 Comply with prescribed timeframes within legislative requirements where there is non-service.

3. Complete administrative requirements

3.1 Obtain signatures acknowledging service and complete required reports.

3.2 Prepare sworn affidavits and dispatch with annexures.

3.3 Detail refusal to sign in affidavits of service.

3.4 Prepare and dispatch reports or notices of non-service.

Required Skills and Knowledge

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Complete requirements prior to serving process

1.1 Process documents and forward incorrectly received documents to correct location for service.

1.2 Enter details of process to be served into data system.

2. Serve process

2.1 Attempt service of process according to the type of process being served, the jurisdiction and prescribed timeframes.

2.2 Verify the identity of the person being served and clarify the nature of the document to the person during personal service process.

2.3 Comply with legislative requirements during a non-personal service process.

2.4 Comply with prescribed timeframes within legislative requirements where there is non-service.

3. Complete administrative requirements

3.1 Obtain signatures acknowledging service and complete required reports.

3.2 Prepare sworn affidavits and dispatch with annexures.

3.3 Detail refusal to sign in affidavits of service.

3.4 Prepare and dispatch reports or notices of non-service.

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

applying legislative requirements to serving process

understanding requirements of process to be served

identifying intended recipients

explaining nature of process

dealing effectively with contingencies

completing affidavits

maintaining records

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

legislation and rules relating to personal and non-personal service of process

jurisdiction policies and procedures relating to service of process

rules for swearing affidavits

procedures relating to public sector legislation, including WHS procedures for operational safety while serving process