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Evidence Guide: PSPCRT010 - Administer court fines and debt management

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

PSPCRT010 - Administer court fines and debt management

What evidence can you provide to prove your understanding of each of the following citeria?

Undertake case management of judgement debtors

  1. Assess income, assets and expenditure in relation to payment arrangements and negotiate payments in accordance with delegated authority and clients' ability to pay.
  2. Make decisions regarding applications for relief and contact fine defaulters in order to collect debts.
  3. Apply workplace safety requirements when dealing with clients.
  4. Make referrals to authorised officer or official for alternative penalties where necessary.
Assess income, assets and expenditure in relation to payment arrangements and negotiate payments in accordance with delegated authority and clients' ability to pay.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Make decisions regarding applications for relief and contact fine defaulters in order to collect debts.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Apply workplace safety requirements when dealing with clients.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Make referrals to authorised officer or official for alternative penalties where necessary.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Participate in management of case load

  1. Issue and cancel enforcements in accordance with delegated authority.
  2. Conduct data matching to confirm information as required.
  3. Maintain and use schedule of action dates.
  4. Manage lists according to court requirements.
  5. Manage cases and maintain case management records.
Issue and cancel enforcements in accordance with delegated authority.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Conduct data matching to confirm information as required.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Maintain and use schedule of action dates.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Manage lists according to court requirements.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Manage cases and maintain case management records.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Undertake case management of judgement debtors

  1. Assess income, assets and expenditure in relation to payment arrangements and negotiate payments in accordance with delegated authority and clients' ability to pay.
  2. Make decisions regarding applications for relief and contact fine defaulters in order to collect debts.
  3. Apply workplace safety requirements when dealing with clients.
  4. Make referrals to authorised officer or official for alternative penalties where necessary.
Assess income, assets and expenditure in relation to payment arrangements and negotiate payments in accordance with delegated authority and clients' ability to pay.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Make decisions regarding applications for relief and contact fine defaulters in order to collect debts.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Apply workplace safety requirements when dealing with clients.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Make referrals to authorised officer or official for alternative penalties where necessary.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Participate in management of case load

  1. Issue and cancel enforcements in accordance with delegated authority.
  2. Conduct data matching to confirm information as required.
  3. Maintain and use schedule of action dates.
  4. Manage lists according to court requirements.
  5. Manage cases and maintain case management records.
Issue and cancel enforcements in accordance with delegated authority.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Conduct data matching to confirm information as required.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Maintain and use schedule of action dates.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Manage lists according to court requirements.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Manage cases and maintain case management records.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Undertake case management of judgement debtors

1.1 Assess income, assets and expenditure in relation to payment arrangements and negotiate payments in accordance with delegated authority and clients' ability to pay.

1.2 Make decisions regarding applications for relief and contact fine defaulters in order to collect debts.

1.3 Apply workplace safety requirements when dealing with clients.

1.4 Make referrals to authorised officer or official for alternative penalties where necessary.

2. Participate in management of case load

2.1 Issue and cancel enforcements in accordance with delegated authority.

2.2 Conduct data matching to confirm information as required.

2.3 Maintain and use schedule of action dates.

2.4 Manage lists according to court requirements.

2.5 Manage cases and maintain case management records.

Required Skills and Knowledge

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Undertake case management of judgement debtors

1.1 Assess income, assets and expenditure in relation to payment arrangements and negotiate payments in accordance with delegated authority and clients' ability to pay.

1.2 Make decisions regarding applications for relief and contact fine defaulters in order to collect debts.

1.3 Apply workplace safety requirements when dealing with clients.

1.4 Make referrals to authorised officer or official for alternative penalties where necessary.

2. Participate in management of case load

2.1 Issue and cancel enforcements in accordance with delegated authority.

2.2 Conduct data matching to confirm information as required.

2.3 Maintain and use schedule of action dates.

2.4 Manage lists according to court requirements.

2.5 Manage cases and maintain case management records.

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

applying rules, Acts, procedures, practice directions and legislation in the context of court fines administration and debt management

identifying principles and procedures in relation to financial assessments and data matching

dealing effectively with a diverse range of clients

negotiating payment arrangements

interpreting complex legal documents

maintaining accurate case management records

operating computer technology for data input and case management

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

rules, Acts, procedures, practice directions and legislation relating to administration of court fines and debt management

procedures relating to public sector legislation, including WHS and environment, in the context of court fines administration and debt management

courts administration structure

principles of judicial independence

fines enforcement policy

limits of authority to negotiate payment arrangements and make decisions on applications for relief

case management in the context of fines administration and debt management