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Evidence Guide: PSPETH003 - Promote the values and ethos of public service

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

PSPETH003 - Promote the values and ethos of public service

What evidence can you provide to prove your understanding of each of the following citeria?

Promote ethical standards

  1. Discuss interpretation of ethical standards with senior staff to ensure common understanding of requirements.
  2. Explain to others the ethical obligations of public service and the consequences of unethical conduct.
  3. Assess conduct of self and others against ethics standards, legislation and guidelines, and provide feedback.
  4. Use the resolution and/or referral of ethical problems identified in dealings with staff and public as learning opportunities.
Discuss interpretation of ethical standards with senior staff to ensure common understanding of requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Explain to others the ethical obligations of public service and the consequences of unethical conduct.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assess conduct of self and others against ethics standards, legislation and guidelines, and provide feedback.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use the resolution and/or referral of ethical problems identified in dealings with staff and public as learning opportunities.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assist staff to avoid conflicts of interest

  1. Explain conflict of interest requirements to staff using situations they are likely to experience.
  2. Discuss with staff matters involving competing interests or conflicting views and resolve or refer as required.
Explain conflict of interest requirements to staff using situations they are likely to experience.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Discuss with staff matters involving competing interests or conflicting views and resolve or refer as required.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Model and foster integrity or conduct

  1. Give ethical, lawful and reasonable directions to staff, using personal work practices, to provide a consistent example of desired ethical conduct, and develop team values through collaboration and leadership.
  2. Provide protection from reprisals for refusing others' directions to act unethically.
  3. Model and explain to others the principles of procedural fairness.
  4. Explain, promote and use decision making which upholds ethical standards.
  5. Assess the risk of unethical conduct and recommend changes to policies or practices to improve outcomes.
  6. Encourage the reporting of suspected unethical conduct.
Give ethical, lawful and reasonable directions to staff, using personal work practices, to provide a consistent example of desired ethical conduct, and develop team values through collaboration and leadership.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide protection from reprisals for refusing others' directions to act unethically.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Model and explain to others the principles of procedural fairness.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Explain, promote and use decision making which upholds ethical standards.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assess the risk of unethical conduct and recommend changes to policies or practices to improve outcomes.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Encourage the reporting of suspected unethical conduct.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Promote ethical standards

  1. Discuss interpretation of ethical standards with senior staff to ensure common understanding of requirements.
  2. Explain to others the ethical obligations of public service and the consequences of unethical conduct.
  3. Assess conduct of self and others against ethics standards, legislation and guidelines, and provide feedback.
  4. Use the resolution and/or referral of ethical problems identified in dealings with staff and public as learning opportunities.
Discuss interpretation of ethical standards with senior staff to ensure common understanding of requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Explain to others the ethical obligations of public service and the consequences of unethical conduct.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assess conduct of self and others against ethics standards, legislation and guidelines, and provide feedback.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use the resolution and/or referral of ethical problems identified in dealings with staff and public as learning opportunities.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assist staff to avoid conflicts of interest

  1. Explain conflict of interest requirements to staff using situations they are likely to experience.
  2. Discuss with staff matters involving competing interests or conflicting views and resolve or refer as required.
Explain conflict of interest requirements to staff using situations they are likely to experience.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Discuss with staff matters involving competing interests or conflicting views and resolve or refer as required.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Model and foster integrity or conduct

  1. Give ethical, lawful and reasonable directions to staff, using personal work practices, to provide a consistent example of desired ethical conduct, and develop team values through collaboration and leadership.
  2. Provide protection from reprisals for refusing others' directions to act unethically.
  3. Model and explain to others the principles of procedural fairness.
  4. Explain, promote and use decision making which upholds ethical standards.
  5. Assess the risk of unethical conduct and recommend changes to policies or practices to improve outcomes.
  6. Encourage the reporting of suspected unethical conduct.
Give ethical, lawful and reasonable directions to staff, using personal work practices, to provide a consistent example of desired ethical conduct, and develop team values through collaboration and leadership.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide protection from reprisals for refusing others' directions to act unethically.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Model and explain to others the principles of procedural fairness.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Explain, promote and use decision making which upholds ethical standards.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assess the risk of unethical conduct and recommend changes to policies or practices to improve outcomes.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Encourage the reporting of suspected unethical conduct.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Promote ethical standards

1.1 Discuss interpretation of ethical standards with senior staff to ensure common understanding of requirements.

1.2 Explain to others the ethical obligations of public service and the consequences of unethical conduct.

1.3 Assess conduct of self and others against ethics standards, legislation and guidelines, and provide feedback.

1.4 Use the resolution and/or referral of ethical problems identified in dealings with staff and public as learning opportunities.

2. Assist staff to avoid conflicts of interest

2.1 Explain conflict of interest requirements to staff using situations they are likely to experience.

2.2 Discuss with staff matters involving competing interests or conflicting views and resolve or refer as required.

3. Model and foster integrity or conduct

3.1 Give ethical, lawful and reasonable directions to staff, using personal work practices, to provide a consistent example of desired ethical conduct, and develop team values through collaboration and leadership.

3.2 Provide protection from reprisals for refusing others' directions to act unethically.

3.3 Model and explain to others the principles of procedural fairness.

3.4 Explain, promote and use decision making which upholds ethical standards.

3.5 Assess the risk of unethical conduct and recommend changes to policies or practices to improve outcomes.

3.6 Encourage the reporting of suspected unethical conduct.

Required Skills and Knowledge

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Promote ethical standards

1.1 Discuss interpretation of ethical standards with senior staff to ensure common understanding of requirements.

1.2 Explain to others the ethical obligations of public service and the consequences of unethical conduct.

1.3 Assess conduct of self and others against ethics standards, legislation and guidelines, and provide feedback.

1.4 Use the resolution and/or referral of ethical problems identified in dealings with staff and public as learning opportunities.

2. Assist staff to avoid conflicts of interest

2.1 Explain conflict of interest requirements to staff using situations they are likely to experience.

2.2 Discuss with staff matters involving competing interests or conflicting views and resolve or refer as required.

3. Model and foster integrity or conduct

3.1 Give ethical, lawful and reasonable directions to staff, using personal work practices, to provide a consistent example of desired ethical conduct, and develop team values through collaboration and leadership.

3.2 Provide protection from reprisals for refusing others' directions to act unethically.

3.3 Model and explain to others the principles of procedural fairness.

3.4 Explain, promote and use decision making which upholds ethical standards.

3.5 Assess the risk of unethical conduct and recommend changes to policies or practices to improve outcomes.

3.6 Encourage the reporting of suspected unethical conduct.

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

applying ethical decision making/problem solving

using a variety of words and language structures to explain complex ideas to different audiences

interpreting and explaining complex, formal documents and assisting others to apply them in the workplace

using strategies to clarify understanding

preparing written advice and reports requiring accuracy of expression

accessing legislation and codes of ethics electronically or in hard copy

assisting others to apply occupational health and safety and environmental procedures relating to ethical work practices

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

organisational code of ethics/conduct

legislation related to privacy, freedom of information, human rights, whistleblower protection and procedural fairness

procedures for declaring conflicts of interest

procedures or protocols for reporting unethical conduct

work health and safety procedures relating to ethical work practices