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Evidence Guide: PSPFRU003 - Communicate fraud control awareness

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

PSPFRU003 - Communicate fraud control awareness

What evidence can you provide to prove your understanding of each of the following citeria?

Plan fraud and corruption control awareness activities

  1. Determine need for activities, taking into account client needs, feedback from clients and staff and priorities identified in the organisation’s fraud and corruption control plan.
  2. Initiate, gather and assess ideas for new or improved activities, taking into account legislative and policy directions and the human, financial and physical resources required.
  3. Obtain approval for fraud and corruption awareness-raising activities.
Determine need for activities, taking into account client needs, feedback from clients and staff and priorities identified in the organisation’s fraud and corruption control plan.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Initiate, gather and assess ideas for new or improved activities, taking into account legislative and policy directions and the human, financial and physical resources required.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Obtain approval for fraud and corruption awareness-raising activities.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Design fraud and corruption control awareness activities

  1. Target individuals and groups, establish formal and informal networks and use them as communication channels.
  2. Incorporate precedents in activities.
  3. Employ a range of media.
  4. Link fraud and corruption control awareness activities with organisational guidelines, codes of conduct and related aspects of corporate policy.
  5. Draw attention to potential incidents and effects of non-compliance.
  6. Promote compliance.
Target individuals and groups, establish formal and informal networks and use them as communication channels.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Incorporate precedents in activities.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Employ a range of media.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Link fraud and corruption control awareness activities with organisational guidelines, codes of conduct and related aspects of corporate policy.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Draw attention to potential incidents and effects of non-compliance.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Promote compliance.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop and nurture cooperative client relationships

  1. Establish and document expectations of clients and contractors.
  2. Anticipate opportunities for establishing contacts and networks with external and internal clients in consultation with work colleagues and managers.
  3. Monitor changes in organisational focus for effects on organisationclient relationships and take action to inform clients of changes.
  4. Seek feedback on organisational activities and report within the organisation.
  5. Communicate organisation’s fraud and corruption control philosophy, policy and procedures in a way which facilitates stakeholder understanding.
  6. Advise clients, where required, when and how they may modify their practices to meet organisational standards.
Establish and document expectations of clients and contractors.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Anticipate opportunities for establishing contacts and networks with external and internal clients in consultation with work colleagues and managers.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor changes in organisational focus for effects on organisationclient relationships and take action to inform clients of changes.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Seek feedback on organisational activities and report within the organisation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communicate organisation’s fraud and corruption control philosophy, policy and procedures in a way which facilitates stakeholder understanding.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Advise clients, where required, when and how they may modify their practices to meet organisational standards.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conduct fraud and corruption awareness activities

  1. Plan fraud and corruption awareness activities and ensure they are feasible within existing resource and time constraints.
  2. Identify intended outcomes and ensure they meet realistic expectations of the audience.
  3. Vary, refine and adapt activities as indicated by audience response or by changes in the organisation’s strategy and procedures.
  4. Link fraud and corruption control awareness information with codes of conduct, ethical requirements, and the fraud and corruption control guidelines of the organisation together with its broader corporate goals.
Plan fraud and corruption awareness activities and ensure they are feasible within existing resource and time constraints.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify intended outcomes and ensure they meet realistic expectations of the audience.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Vary, refine and adapt activities as indicated by audience response or by changes in the organisation’s strategy and procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Link fraud and corruption control awareness information with codes of conduct, ethical requirements, and the fraud and corruption control guidelines of the organisation together with its broader corporate goals.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Evaluate success of awareness-raising activities

  1. Assess fraud and corruption control awareness activities against predetermined objectives.
  2. Document results of evaluation and use as the basis for planning future activities.
  3. Identify and act upon opportunities for new fraud and corruption awareness activities.
  4. Obtain evidence, if any, of a decrease in the level of fraud and corruption as a result of the activities.
Assess fraud and corruption control awareness activities against predetermined objectives.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Document results of evaluation and use as the basis for planning future activities.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and act upon opportunities for new fraud and corruption awareness activities.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Obtain evidence, if any, of a decrease in the level of fraud and corruption as a result of the activities.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Plan fraud and corruption control awareness activities

  1. Determine need for activities, taking into account client needs, feedback from clients and staff and priorities identified in the organisation’s fraud and corruption control plan.
  2. Initiate, gather and assess ideas for new or improved activities, taking into account legislative and policy directions and the human, financial and physical resources required.
  3. Obtain approval for fraud and corruption awareness-raising activities.
Determine need for activities, taking into account client needs, feedback from clients and staff and priorities identified in the organisation’s fraud and corruption control plan.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Initiate, gather and assess ideas for new or improved activities, taking into account legislative and policy directions and the human, financial and physical resources required.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Obtain approval for fraud and corruption awareness-raising activities.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Design fraud and corruption control awareness activities

  1. Target individuals and groups, establish formal and informal networks and use them as communication channels.
  2. Incorporate precedents in activities.
  3. Employ a range of media.
  4. Link fraud and corruption control awareness activities with organisational guidelines, codes of conduct and related aspects of corporate policy.
  5. Draw attention to potential incidents and effects of non-compliance.
  6. Promote compliance.
Target individuals and groups, establish formal and informal networks and use them as communication channels.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Incorporate precedents in activities.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Employ a range of media.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Link fraud and corruption control awareness activities with organisational guidelines, codes of conduct and related aspects of corporate policy.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Draw attention to potential incidents and effects of non-compliance.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Promote compliance.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop and nurture cooperative client relationships

  1. Establish and document expectations of clients and contractors.
  2. Anticipate opportunities for establishing contacts and networks with external and internal clients in consultation with work colleagues and managers.
  3. Monitor changes in organisational focus for effects on organisationclient relationships and take action to inform clients of changes.
  4. Seek feedback on organisational activities and report within the organisation.
  5. Communicate organisation’s fraud and corruption control philosophy, policy and procedures in a way which facilitates stakeholder understanding.
  6. Advise clients, where required, when and how they may modify their practices to meet organisational standards.
Establish and document expectations of clients and contractors.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Anticipate opportunities for establishing contacts and networks with external and internal clients in consultation with work colleagues and managers.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor changes in organisational focus for effects on organisationclient relationships and take action to inform clients of changes.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Seek feedback on organisational activities and report within the organisation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communicate organisation’s fraud and corruption control philosophy, policy and procedures in a way which facilitates stakeholder understanding.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Advise clients, where required, when and how they may modify their practices to meet organisational standards.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conduct fraud and corruption awareness activities

  1. Plan fraud and corruption awareness activities and ensure they are feasible within existing resource and time constraints.
  2. Identify intended outcomes and ensure they meet realistic expectations of the audience.
  3. Vary, refine and adapt activities as indicated by audience response or by changes in the organisation’s strategy and procedures.
  4. Link fraud and corruption control awareness information with codes of conduct, ethical requirements, and the fraud and corruption control guidelines of the organisation together with its broader corporate goals.
Plan fraud and corruption awareness activities and ensure they are feasible within existing resource and time constraints.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify intended outcomes and ensure they meet realistic expectations of the audience.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Vary, refine and adapt activities as indicated by audience response or by changes in the organisation’s strategy and procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Link fraud and corruption control awareness information with codes of conduct, ethical requirements, and the fraud and corruption control guidelines of the organisation together with its broader corporate goals.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Evaluate success of awareness-raising activities

  1. Assess fraud and corruption control awareness activities against predetermined objectives.
  2. Document results of evaluation and use as the basis for planning future activities.
  3. Identify and act upon opportunities for new fraud and corruption awareness activities.
  4. Obtain evidence, if any, of a decrease in the level of fraud and corruption as a result of the activities.
Assess fraud and corruption control awareness activities against predetermined objectives.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Document results of evaluation and use as the basis for planning future activities.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and act upon opportunities for new fraud and corruption awareness activities.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Obtain evidence, if any, of a decrease in the level of fraud and corruption as a result of the activities.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Plan fraud and corruption control awareness activities

1.1 Determine need for activities, taking into account client needs, feedback from clients and staff and priorities identified in the organisation’s fraud and corruption control plan.

1.2 Initiate, gather and assess ideas for new or improved activities, taking into account legislative and policy directions and the human, financial and physical resources required.

1.3 Obtain approval for fraud and corruption awareness-raising activities.

2. Design fraud and corruption control awareness activities

2.1 Target individuals and groups, establish formal and informal networks and use them as communication channels.

2.2 Incorporate precedents in activities.

2.3 Employ a range of media.

2.4 Link fraud and corruption control awareness activities with organisational guidelines, codes of conduct and related aspects of corporate policy.

2.5 Draw attention to potential incidents and effects of non-compliance.

2.6 Promote compliance.

3. Develop and nurture cooperative client relationships

3.1 Establish and document expectations of clients and contractors.

3.2 Anticipate opportunities for establishing contacts and networks with external and internal clients in consultation with work colleagues and managers.

3.3 Monitor changes in organisational focus for effects on organisationclient relationships and take action to inform clients of changes.

3.4 Seek feedback on organisational activities and report within the organisation.

3.5 Communicate organisation’s fraud and corruption control philosophy, policy and procedures in a way which facilitates stakeholder understanding.

3.6 Advise clients, where required, when and how they may modify their practices to meet organisational standards.

4. Conduct fraud and corruption awareness activities

4.1 Plan fraud and corruption awareness activities and ensure they are feasible within existing resource and time constraints.

4.2 Identify intended outcomes and ensure they meet realistic expectations of the audience.

4.3 Vary, refine and adapt activities as indicated by audience response or by changes in the organisation’s strategy and procedures.

4.4 Link fraud and corruption control awareness information with codes of conduct, ethical requirements, and the fraud and corruption control guidelines of the organisation together with its broader corporate goals.

5. Evaluate success of awareness-raising activities

5.1 Assess fraud and corruption control awareness activities against predetermined objectives.

5.2 Document results of evaluation and use as the basis for planning future activities.

5.3 Identify and act upon opportunities for new fraud and corruption awareness activities.

5.4 Obtain evidence, if any, of a decrease in the level of fraud and corruption as a result of the activities.

Required Skills and Knowledge

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Plan fraud and corruption control awareness activities

1.1 Determine need for activities, taking into account client needs, feedback from clients and staff and priorities identified in the organisation’s fraud and corruption control plan.

1.2 Initiate, gather and assess ideas for new or improved activities, taking into account legislative and policy directions and the human, financial and physical resources required.

1.3 Obtain approval for fraud and corruption awareness-raising activities.

2. Design fraud and corruption control awareness activities

2.1 Target individuals and groups, establish formal and informal networks and use them as communication channels.

2.2 Incorporate precedents in activities.

2.3 Employ a range of media.

2.4 Link fraud and corruption control awareness activities with organisational guidelines, codes of conduct and related aspects of corporate policy.

2.5 Draw attention to potential incidents and effects of non-compliance.

2.6 Promote compliance.

3. Develop and nurture cooperative client relationships

3.1 Establish and document expectations of clients and contractors.

3.2 Anticipate opportunities for establishing contacts and networks with external and internal clients in consultation with work colleagues and managers.

3.3 Monitor changes in organisational focus for effects on organisationclient relationships and take action to inform clients of changes.

3.4 Seek feedback on organisational activities and report within the organisation.

3.5 Communicate organisation’s fraud and corruption control philosophy, policy and procedures in a way which facilitates stakeholder understanding.

3.6 Advise clients, where required, when and how they may modify their practices to meet organisational standards.

4. Conduct fraud and corruption awareness activities

4.1 Plan fraud and corruption awareness activities and ensure they are feasible within existing resource and time constraints.

4.2 Identify intended outcomes and ensure they meet realistic expectations of the audience.

4.3 Vary, refine and adapt activities as indicated by audience response or by changes in the organisation’s strategy and procedures.

4.4 Link fraud and corruption control awareness information with codes of conduct, ethical requirements, and the fraud and corruption control guidelines of the organisation together with its broader corporate goals.

5. Evaluate success of awareness-raising activities

5.1 Assess fraud and corruption control awareness activities against predetermined objectives.

5.2 Document results of evaluation and use as the basis for planning future activities.

5.3 Identify and act upon opportunities for new fraud and corruption awareness activities.

5.4 Obtain evidence, if any, of a decrease in the level of fraud and corruption as a result of the activities.

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

developing and maintaining client relationships

tailoring sessions to the needs of adult learners and a variety of audiences using adult learning techniques

explaining complex concepts and formal documents, including legislation, standards and codes of conduct

using communication styles to suit different audiences and purposes

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

agency structure and core business activities

fraud and corruption and how they relate to the specific functions and activities of the organisation, together with an understanding of ethical standards required by the organisation of its staff, contractors and suppliers

jurisdictional fraud and corruption control requirements