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Evidence Guide: PSPGEN007 - Use technology in the workplace

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

PSPGEN007 - Use technology in the workplace

What evidence can you provide to prove your understanding of each of the following citeria?

Select and use technology

  1. Assess the technology requirements of tasks and select technology and/or software applications in accordance with task requirements and available workplace resources.
  2. Adjust work area and use furniture and equipment in accordance with ergonomic requirements.
  3. Use manuals, training booklets, online or telephone assistance or help desks to overcome basic difficulties with technology, and refer more complex problems for assistance.
  4. Secure technology and data.
Assess the technology requirements of tasks and select technology and/or software applications in accordance with task requirements and available workplace resources.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Adjust work area and use furniture and equipment in accordance with ergonomic requirements.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Use manuals, training booklets, online or telephone assistance or help desks to overcome basic difficulties with technology, and refer more complex problems for assistance.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Secure technology and data.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Maintain technology

  1. Carry out and/or arrange routine maintenance to ensure that technology is maintained in accordance with manufacturers’ instructions.
  2. Correct or report equipment faults in accordance with manufacturers’ instructions and service agreements.
  3. Replace technology consumables as they are used in accordance with manufacturers’ instructions.
  4. Use technology and dispose of used consumables in accordance with government and organisational environmental policies.
Carry out and/or arrange routine maintenance to ensure that technology is maintained in accordance with manufacturers’ instructions.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Correct or report equipment faults in accordance with manufacturers’ instructions and service agreements.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Replace technology consumables as they are used in accordance with manufacturers’ instructions.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Use technology and dispose of used consumables in accordance with government and organisational environmental policies.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Select and use technology

  1. Assess the technology requirements of tasks and select technology and/or software applications in accordance with task requirements and available workplace resources.
  2. Adjust work area and use furniture and equipment in accordance with ergonomic requirements.
  3. Use manuals, training booklets, online or telephone assistance or help desks to overcome basic difficulties with technology, and refer more complex problems for assistance.
  4. Secure technology and data.
Assess the technology requirements of tasks and select technology and/or software applications in accordance with task requirements and available workplace resources.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Adjust work area and use furniture and equipment in accordance with ergonomic requirements.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Use manuals, training booklets, online or telephone assistance or help desks to overcome basic difficulties with technology, and refer more complex problems for assistance.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Secure technology and data.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Maintain technology

  1. Carry out and/or arrange routine maintenance to ensure that technology is maintained in accordance with manufacturers’ instructions.
  2. Correct or report equipment faults in accordance with manufacturers’ instructions and service agreements.
  3. Replace technology consumables as they are used in accordance with manufacturers’ instructions.
  4. Use technology and dispose of used consumables in accordance with government and organisational environmental policies.
Carry out and/or arrange routine maintenance to ensure that technology is maintained in accordance with manufacturers’ instructions.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Correct or report equipment faults in accordance with manufacturers’ instructions and service agreements.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Replace technology consumables as they are used in accordance with manufacturers’ instructions.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Use technology and dispose of used consumables in accordance with government and organisational environmental policies.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Select and use technology

1.1 Assess the technology requirements of tasks and select technology and/or software applications in accordance with task requirements and available workplace resources.

1.2 Adjust work area and use furniture and equipment in accordance with ergonomic requirements.

1.3 Use manuals, training booklets, online or telephone assistance or help desks to overcome basic difficulties with technology, and refer more complex problems for assistance.

1.4 Secure technology and data.

2. Maintain technology

2.1 Carry out and/or arrange routine maintenance to ensure that technology is maintained in accordance with manufacturers’ instructions.

2.2 Correct or report equipment faults in accordance with manufacturers’ instructions and service agreements.

2.3 Replace technology consumables as they are used in accordance with manufacturers’ instructions.

2.4 Use technology and dispose of used consumables in accordance with government and organisational environmental policies.

Required Skills and Knowledge

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Select and use technology

1.1 Assess the technology requirements of tasks and select technology and/or software applications in accordance with task requirements and available workplace resources.

1.2 Adjust work area and use furniture and equipment in accordance with ergonomic requirements.

1.3 Use manuals, training booklets, online or telephone assistance or help desks to overcome basic difficulties with technology, and refer more complex problems for assistance.

1.4 Secure technology and data.

2. Maintain technology

2.1 Carry out and/or arrange routine maintenance to ensure that technology is maintained in accordance with manufacturers’ instructions.

2.2 Correct or report equipment faults in accordance with manufacturers’ instructions and service agreements.

2.3 Replace technology consumables as they are used in accordance with manufacturers’ instructions.

2.4 Use technology and dispose of used consumables in accordance with government and organisational environmental policies.

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

planning technology use

identifying work requirements and selecting the equipment and software application of best fit in terms of timeliness, cost effectiveness and occupational health and safety conditions

using a keyboard

using communication to request advice, receive feedback and work with others

applying problem solving in relation to routine problems

following manufacturers’ instructions

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

legislation, procedures and guidelines relating to the use of technology in the workplace

work health and safety procedures and regulations

logon, backup, virus protection and shutdown procedures for computer equipment

basic technical terminology in relation to reading manuals and help files

methods of detecting faults in and solving problems with business technology