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Evidence Guide: PSPGEN008 - Write routine workplace materials

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

PSPGEN008 - Write routine workplace materials

What evidence can you provide to prove your understanding of each of the following citeria?

Read, interpret and act on routine written materials

  1. Determine intended recipients and purpose of incoming written materials with assistance from others.
  2. Identify and use key points to record, store or forward incoming materials.
  3. Use information from tables, charts and other graphic information to plan and organise work.
  4. Read and follow procedural information to implement workplace routines or remedy problems.
  5. Seek assistance with difficult or ambiguous materials.
Determine intended recipients and purpose of incoming written materials with assistance from others.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and use key points to record, store or forward incoming materials.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use information from tables, charts and other graphic information to plan and organise work.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Read and follow procedural information to implement workplace routines or remedy problems.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Seek assistance with difficult or ambiguous materials.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare routine written materials

  1. Confirm and follow requirements of written materials in accordance with standard templates.
  2. Include information that is accurate, clear and concise and meets organisational guidelines for the type of document.
  3. Check material to ensure correct grammar, spelling and punctuation, and to correct any inaccuracies in content.
  4. Present written information in accordance with organisational standards for format and accuracy.
  5. Prepare and submit written information for approval/final editing within required timeframes.
Confirm and follow requirements of written materials in accordance with standard templates.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Include information that is accurate, clear and concise and meets organisational guidelines for the type of document.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Check material to ensure correct grammar, spelling and punctuation, and to correct any inaccuracies in content.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Present written information in accordance with organisational standards for format and accuracy.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare and submit written information for approval/final editing within required timeframes.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Read, interpret and act on routine written materials

  1. Determine intended recipients and purpose of incoming written materials with assistance from others.
  2. Identify and use key points to record, store or forward incoming materials.
  3. Use information from tables, charts and other graphic information to plan and organise work.
  4. Read and follow procedural information to implement workplace routines or remedy problems.
  5. Seek assistance with difficult or ambiguous materials.
Determine intended recipients and purpose of incoming written materials with assistance from others.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and use key points to record, store or forward incoming materials.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use information from tables, charts and other graphic information to plan and organise work.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Read and follow procedural information to implement workplace routines or remedy problems.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Seek assistance with difficult or ambiguous materials.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare routine written materials

  1. Confirm and follow requirements of written materials in accordance with standard templates.
  2. Include information that is accurate, clear and concise and meets organisational guidelines for the type of document.
  3. Check material to ensure correct grammar, spelling and punctuation, and to correct any inaccuracies in content.
  4. Present written information in accordance with organisational standards for format and accuracy.
  5. Prepare and submit written information for approval/final editing within required timeframes.
Confirm and follow requirements of written materials in accordance with standard templates.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Include information that is accurate, clear and concise and meets organisational guidelines for the type of document.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Check material to ensure correct grammar, spelling and punctuation, and to correct any inaccuracies in content.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Present written information in accordance with organisational standards for format and accuracy.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare and submit written information for approval/final editing within required timeframes.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Read, interpret and act on routine written materials

1.1 Determine intended recipients and purpose of incoming written materials with assistance from others.

1.2 Identify and use key points to record, store or forward incoming materials.

1.3 Use information from tables, charts and other graphic information to plan and organise work.

1.4 Read and follow procedural information to implement workplace routines or remedy problems.

1.5 Seek assistance with difficult or ambiguous materials.

2. Prepare routine written materials

2.1 Confirm and follow requirements of written materials in accordance with standard templates.

2.2 Include information that is accurate, clear and concise and meets organisational guidelines for the type of document.

2.3 Check material to ensure correct grammar, spelling and punctuation, and to correct any inaccuracies in content.

2.4 Present written information in accordance with organisational standards for format and accuracy.

2.5 Prepare and submit written information for approval/final editing within required timeframes.

Required Skills and Knowledge

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Read, interpret and act on routine written materials

1.1 Determine intended recipients and purpose of incoming written materials with assistance from others.

1.2 Identify and use key points to record, store or forward incoming materials.

1.3 Use information from tables, charts and other graphic information to plan and organise work.

1.4 Read and follow procedural information to implement workplace routines or remedy problems.

1.5 Seek assistance with difficult or ambiguous materials.

2. Prepare routine written materials

2.1 Confirm and follow requirements of written materials in accordance with standard templates.

2.2 Include information that is accurate, clear and concise and meets organisational guidelines for the type of document.

2.3 Check material to ensure correct grammar, spelling and punctuation, and to correct any inaccuracies in content.

2.4 Present written information in accordance with organisational standards for format and accuracy.

2.5 Prepare and submit written information for approval/final editing within required timeframes.

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

reading and writing at a level to cope with routine workplace materials

identifying key messages in written information

writing and sequencing paragraphs according to the required purpose of written material

linking ideas in written material through selection and use of words, language structures and punctuation appropriate to the purpose

spelling, punctuation and grammar for workplace documents at a practical level

implementing ergonomic requirements for office work

complying with environmental policies, including those relating to paper use/wastage/recycling

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

public sector legislation including work health and safety and environment

regulations, policies, procedures and guidelines relating to written materials, including privacy, freedom of information, information security, confidentiality, copyright

organisational policy for recordkeeping

principles of effective written communication

differences between requirements for written as opposed to spoken English

government style manual/writing guide

organisational writing/formatting guidelines

organisation processes and protocols

email protocols and records management