NTISthis.com

Evidence Guide: PSPGEN035 - Provide workplace mentoring

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

PSPGEN035 - Provide workplace mentoring

What evidence can you provide to prove your understanding of each of the following citeria?

Establish the need for mentoring

  1. Identify purpose of the mentoring relationship.
  2. Clarify expectations and goals of the mentoring relationship with the other party.
  3. Identify and confirm skill sets that may be shared within the objectives of the mentoring relationship.
  4. Negotiate and agree upon a mentoring agreement in accordance with the identified need, personal expectations and cultural or other considerations.
Identify purpose of the mentoring relationship.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Clarify expectations and goals of the mentoring relationship with the other party.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Identify and confirm skill sets that may be shared within the objectives of the mentoring relationship.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Negotiate and agree upon a mentoring agreement in accordance with the identified need, personal expectations and cultural or other considerations.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Develop a mentoring plan

  1. Identify the scope and boundaries of the mentoring relationship.
  2. Establish ground rules and negotiate realistic expectations.
  3. Establish and maintain confidentiality of the relationship.
  4. Manage the perceptions of others outside the mentoring relationship.
Identify the scope and boundaries of the mentoring relationship.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Establish ground rules and negotiate realistic expectations.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Establish and maintain confidentiality of the relationship.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Manage the perceptions of others outside the mentoring relationship.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Facilitate mentoring relationship

  1. Share personal experiences and knowledge with the person being mentored, in accordance with agreed objectives.
  2. Support the person being mentored to develop skills in problem solving and decision making.
  3. Use personal and professional networks to assist the person being mentored.
  4. Assist the person being mentored to identify and access opportunities for development.
  5. Use techniques for resolving differences without damaging the relationship, or seek assistance.
Share personal experiences and knowledge with the person being mentored, in accordance with agreed objectives.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Support the person being mentored to develop skills in problem solving and decision making.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Use personal and professional networks to assist the person being mentored.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Assist the person being mentored to identify and access opportunities for development.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Use techniques for resolving differences without damaging the relationship, or seek assistance.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Monitor mentoring relationship

  1. Provide planning assistance and guidance as requested.
  2. Provide feedback on progress towards achieving the expectations and goals of the mentoring process.
  3. Recognise and discuss changes in the mentoring relationship.
  4. Negotiate and manage closure of the mentoring arrangement.
Provide planning assistance and guidance as requested.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Provide feedback on progress towards achieving the expectations and goals of the mentoring process.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Recognise and discuss changes in the mentoring relationship.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Negotiate and manage closure of the mentoring arrangement.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Evaluate effectiveness of mentoring

  1. Establish and discuss benefits gained from the mentoring process.
  2. Identify and report the benefits and outcomes of the mentoring arrangement for the organisation.
Establish and discuss benefits gained from the mentoring process.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Identify and report the benefits and outcomes of the mentoring arrangement for the organisation.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Establish the need for mentoring

  1. Identify purpose of the mentoring relationship.
  2. Clarify expectations and goals of the mentoring relationship with the other party.
  3. Identify and confirm skill sets that may be shared within the objectives of the mentoring relationship.
  4. Negotiate and agree upon a mentoring agreement in accordance with the identified need, personal expectations and cultural or other considerations.
Identify purpose of the mentoring relationship.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Clarify expectations and goals of the mentoring relationship with the other party.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Identify and confirm skill sets that may be shared within the objectives of the mentoring relationship.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Negotiate and agree upon a mentoring agreement in accordance with the identified need, personal expectations and cultural or other considerations.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Develop a mentoring plan

  1. Identify the scope and boundaries of the mentoring relationship.
  2. Establish ground rules and negotiate realistic expectations.
  3. Establish and maintain confidentiality of the relationship.
  4. Manage the perceptions of others outside the mentoring relationship.
Identify the scope and boundaries of the mentoring relationship.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Establish ground rules and negotiate realistic expectations.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Establish and maintain confidentiality of the relationship.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Manage the perceptions of others outside the mentoring relationship.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Facilitate mentoring relationship

  1. Share personal experiences and knowledge with the person being mentored, in accordance with agreed objectives.
  2. Support the person being mentored to develop skills in problem solving and decision making.
  3. Use personal and professional networks to assist the person being mentored.
  4. Assist the person being mentored to identify and access opportunities for development.
  5. Use techniques for resolving differences without damaging the relationship, or seek assistance.
Share personal experiences and knowledge with the person being mentored, in accordance with agreed objectives.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Support the person being mentored to develop skills in problem solving and decision making.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Use personal and professional networks to assist the person being mentored.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Assist the person being mentored to identify and access opportunities for development.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Use techniques for resolving differences without damaging the relationship, or seek assistance.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Monitor mentoring relationship

  1. Provide planning assistance and guidance as requested.
  2. Provide feedback on progress towards achieving the expectations and goals of the mentoring process.
  3. Recognise and discuss changes in the mentoring relationship.
  4. Negotiate and manage closure of the mentoring arrangement.
Provide planning assistance and guidance as requested.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Provide feedback on progress towards achieving the expectations and goals of the mentoring process.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Recognise and discuss changes in the mentoring relationship.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Negotiate and manage closure of the mentoring arrangement.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Evaluate effectiveness of mentoring

  1. Establish and discuss benefits gained from the mentoring process.
  2. Identify and report the benefits and outcomes of the mentoring arrangement for the organisation.
Establish and discuss benefits gained from the mentoring process.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Identify and report the benefits and outcomes of the mentoring arrangement for the organisation.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Establish the need for mentoring

1.1 Identify purpose of the mentoring relationship.

1.2 Clarify expectations and goals of the mentoring relationship with the other party.

1.3 Identify and confirm skill sets that may be shared within the objectives of the mentoring relationship.

1.4 Negotiate and agree upon a mentoring agreement in accordance with the identified need, personal expectations and cultural or other considerations.

2. Develop a mentoring plan

2.1 Identify the scope and boundaries of the mentoring relationship.

2.2 Establish ground rules and negotiate realistic expectations.

2.3 Establish and maintain confidentiality of the relationship.

2.4 Manage the perceptions of others outside the mentoring relationship.

3. Facilitate mentoring relationship

3.1 Share personal experiences and knowledge with the person being mentored, in accordance with agreed objectives.

3.2 Support the person being mentored to develop skills in problem solving and decision making.

3.3 Use personal and professional networks to assist the person being mentored.

3.4 Assist the person being mentored to identify and access opportunities for development.

3.5 Use techniques for resolving differences without damaging the relationship, or seek assistance.

4. Monitor mentoring relationship

4.1 Provide planning assistance and guidance as requested.

4.2 Provide feedback on progress towards achieving the expectations and goals of the mentoring process.

4.3 Recognise and discuss changes in the mentoring relationship.

4.4 Negotiate and manage closure of the mentoring arrangement.

5. Evaluate effectiveness of mentoring

5.1 Establish and discuss benefits gained from the mentoring process.

5.2 Identify and report the benefits and outcomes of the mentoring arrangement for the organisation.

Required Skills and Knowledge

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Establish the need for mentoring

1.1 Identify purpose of the mentoring relationship.

1.2 Clarify expectations and goals of the mentoring relationship with the other party.

1.3 Identify and confirm skill sets that may be shared within the objectives of the mentoring relationship.

1.4 Negotiate and agree upon a mentoring agreement in accordance with the identified need, personal expectations and cultural or other considerations.

2. Develop a mentoring plan

2.1 Identify the scope and boundaries of the mentoring relationship.

2.2 Establish ground rules and negotiate realistic expectations.

2.3 Establish and maintain confidentiality of the relationship.

2.4 Manage the perceptions of others outside the mentoring relationship.

3. Facilitate mentoring relationship

3.1 Share personal experiences and knowledge with the person being mentored, in accordance with agreed objectives.

3.2 Support the person being mentored to develop skills in problem solving and decision making.

3.3 Use personal and professional networks to assist the person being mentored.

3.4 Assist the person being mentored to identify and access opportunities for development.

3.5 Use techniques for resolving differences without damaging the relationship, or seek assistance.

4. Monitor mentoring relationship

4.1 Provide planning assistance and guidance as requested.

4.2 Provide feedback on progress towards achieving the expectations and goals of the mentoring process.

4.3 Recognise and discuss changes in the mentoring relationship.

4.4 Negotiate and manage closure of the mentoring arrangement.

5. Evaluate effectiveness of mentoring

5.1 Establish and discuss benefits gained from the mentoring process.

5.2 Identify and report the benefits and outcomes of the mentoring arrangement for the organisation.

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

setting goals

engaging in relationship building including trust, confidentiality and rapport building

using communication strategies, including listening, questioning, giving and receiving feedback

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

public sector legislation including WHS and environment, regulations, policies, procedures and guidelines relating to the provision of workplace mentoring in the public sector

cultural diversity related to mentoring

codes of conduct

codes of ethics

learning styles

mentoring methodologies and strategies

acceptable behaviour in the mentoring relationship