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Evidence Guide: PSPGEN039 - Develop internal and external networks

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

PSPGEN039 - Develop internal and external networks

What evidence can you provide to prove your understanding of each of the following citeria?

Build and maintain networks

  1. Identify networking opportunities and pursue to maximise a range of personal industry contacts.
  2. Communicate information regarding new network opportunities to inform colleagues and managers of the potential benefits to the organisation of involvement.
  3. Assess the level of usefulness of existing networks against current involvement, and make adjustments to improve or downgrade relationships.
  4. Maintain participation in professional networks and associations to obtain and maintain personal knowledge and skills.
Identify networking opportunities and pursue to maximise a range of personal industry contacts.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Communicate information regarding new network opportunities to inform colleagues and managers of the potential benefits to the organisation of involvement.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Assess the level of usefulness of existing networks against current involvement, and make adjustments to improve or downgrade relationships.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Maintain participation in professional networks and associations to obtain and maintain personal knowledge and skills.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Establish and maintain working relationships

  1. Use networking strategies to establish and maintain working relationships that promote benefits consistent with organisational objectives.
  2. Gain and maintain trust and confidence of key stakeholders through high standards of ethical practice.
  3. Use negotiation and collaborative problem solving to achieve positive outcomes when difficult situations arise.
  4. Establish and maintain formal and informal communication channels to exchange information and ideas.
  5. Incorporate networking into professional and organisational planning regimes to maximise its usefulness to the organisation.
Use networking strategies to establish and maintain working relationships that promote benefits consistent with organisational objectives.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Gain and maintain trust and confidence of key stakeholders through high standards of ethical practice.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Use negotiation and collaborative problem solving to achieve positive outcomes when difficult situations arise.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Establish and maintain formal and informal communication channels to exchange information and ideas.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Incorporate networking into professional and organisational planning regimes to maximise its usefulness to the organisation.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Represent and promote the organisation

  1. Represent and promote the organisation’s interests and requirements using a range of strategies tailored to diverse participants in the networks.
  2. Provide information on organisational issues, policies and practices authorised for public presentation orally and in writing in accordance with network requirements.
  3. Seek feedback from stakeholders to identify and develop ways to improve promotional activities within available resources.
Represent and promote the organisation’s interests and requirements using a range of strategies tailored to diverse participants in the networks.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Provide information on organisational issues, policies and practices authorised for public presentation orally and in writing in accordance with network requirements.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Seek feedback from stakeholders to identify and develop ways to improve promotional activities within available resources.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Build and maintain networks

  1. Identify networking opportunities and pursue to maximise a range of personal industry contacts.
  2. Communicate information regarding new network opportunities to inform colleagues and managers of the potential benefits to the organisation of involvement.
  3. Assess the level of usefulness of existing networks against current involvement, and make adjustments to improve or downgrade relationships.
  4. Maintain participation in professional networks and associations to obtain and maintain personal knowledge and skills.
Identify networking opportunities and pursue to maximise a range of personal industry contacts.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Communicate information regarding new network opportunities to inform colleagues and managers of the potential benefits to the organisation of involvement.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Assess the level of usefulness of existing networks against current involvement, and make adjustments to improve or downgrade relationships.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Maintain participation in professional networks and associations to obtain and maintain personal knowledge and skills.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Establish and maintain working relationships

  1. Use networking strategies to establish and maintain working relationships that promote benefits consistent with organisational objectives.
  2. Gain and maintain trust and confidence of key stakeholders through high standards of ethical practice.
  3. Use negotiation and collaborative problem solving to achieve positive outcomes when difficult situations arise.
  4. Establish and maintain formal and informal communication channels to exchange information and ideas.
  5. Incorporate networking into professional and organisational planning regimes to maximise its usefulness to the organisation.
Use networking strategies to establish and maintain working relationships that promote benefits consistent with organisational objectives.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Gain and maintain trust and confidence of key stakeholders through high standards of ethical practice.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Use negotiation and collaborative problem solving to achieve positive outcomes when difficult situations arise.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Establish and maintain formal and informal communication channels to exchange information and ideas.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Incorporate networking into professional and organisational planning regimes to maximise its usefulness to the organisation.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Represent and promote the organisation

  1. Represent and promote the organisation’s interests and requirements using a range of strategies tailored to diverse participants in the networks.
  2. Provide information on organisational issues, policies and practices authorised for public presentation orally and in writing in accordance with network requirements.
  3. Seek feedback from stakeholders to identify and develop ways to improve promotional activities within available resources.
Represent and promote the organisation’s interests and requirements using a range of strategies tailored to diverse participants in the networks.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Provide information on organisational issues, policies and practices authorised for public presentation orally and in writing in accordance with network requirements.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Seek feedback from stakeholders to identify and develop ways to improve promotional activities within available resources.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Build and maintain networks

1.1 Identify networking opportunities and pursue to maximise a range of personal industry contacts.

1.2 Communicate information regarding new network opportunities to inform colleagues and managers of the potential benefits to the organisation of involvement.

1.3 Assess the level of usefulness of existing networks against current involvement, and make adjustments to improve or downgrade relationships.

1.4 Maintain participation in professional networks and associations to obtain and maintain personal knowledge and skills.

2. Establish and maintain working relationships

2.1 Use networking strategies to establish and maintain working relationships that promote benefits consistent with organisational objectives.

2.2 Gain and maintain trust and confidence of key stakeholders through high standards of ethical practice.

2.3 Use negotiation and collaborative problem solving to achieve positive outcomes when difficult situations arise.

2.4 Establish and maintain formal and informal communication channels to exchange information and ideas.

2.5 Incorporate networking into professional and organisational planning regimes to maximise its usefulness to the organisation.

3. Represent and promote the organisation

3.1 Represent and promote the organisation’s interests and requirements using a range of strategies tailored to diverse participants in the networks.

3.2 Provide information on organisational issues, policies and practices authorised for public presentation orally and in writing in accordance with network requirements.

3.3 Seek feedback from stakeholders to identify and develop ways to improve promotional activities within available resources.

Required Skills and Knowledge

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Build and maintain networks

1.1 Identify networking opportunities and pursue to maximise a range of personal industry contacts.

1.2 Communicate information regarding new network opportunities to inform colleagues and managers of the potential benefits to the organisation of involvement.

1.3 Assess the level of usefulness of existing networks against current involvement, and make adjustments to improve or downgrade relationships.

1.4 Maintain participation in professional networks and associations to obtain and maintain personal knowledge and skills.

2. Establish and maintain working relationships

2.1 Use networking strategies to establish and maintain working relationships that promote benefits consistent with organisational objectives.

2.2 Gain and maintain trust and confidence of key stakeholders through high standards of ethical practice.

2.3 Use negotiation and collaborative problem solving to achieve positive outcomes when difficult situations arise.

2.4 Establish and maintain formal and informal communication channels to exchange information and ideas.

2.5 Incorporate networking into professional and organisational planning regimes to maximise its usefulness to the organisation.

3. Represent and promote the organisation

3.1 Represent and promote the organisation’s interests and requirements using a range of strategies tailored to diverse participants in the networks.

3.2 Provide information on organisational issues, policies and practices authorised for public presentation orally and in writing in accordance with network requirements.

3.3 Seek feedback from stakeholders to identify and develop ways to improve promotional activities within available resources.

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

demonstrating leadership to gain the trust and confidence of clients and colleagues

using communication strategies, including giving and receiving feedback, reporting, maintaining effective relationships, and managing conflict

using problem solving and negotiation to manage contingencies and achieve mutually acceptable outcomes

reading and understanding a variety of texts

preparing general information and papers according to target audiences

proofreading and editing to ensure clarity of meaning and conformity to organisational requirements, checking for accuracy and consistency of information

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

public sector legislation including WHS and environment, regulations, policies, procedures and guidelines relating to the public sector environment

organisational policies, plans and procedures

principles and operations of networks

principles of effective communication in relation to listening, questioning and nonverbal communication

techniques for building relationships of trust including those with people from different cultures

techniques for facilitating mutually acceptable outcomes

methods and techniques to prepare and present information to promote the organisation

related organisations, agencies and networks