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Evidence Guide: PSPGEN071 - Prepare high-level written communication

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

PSPGEN071 - Prepare high-level written communication

What evidence can you provide to prove your understanding of each of the following citeria?

Prepare to write highlevel communication

  1. Clarify communication objectives, identify stakeholders and determine political or other sensitivities.
  2. Undertake research to anticipate the likely attitudes of and positions of stakeholders on the matter under consideration.
  3. Research and organise subject matter, identify key messages and plan written materials that will maximise outcomes.
Clarify communication objectives, identify stakeholders and determine political or other sensitivities.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Undertake research to anticipate the likely attitudes of and positions of stakeholders on the matter under consideration.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Research and organise subject matter, identify key messages and plan written materials that will maximise outcomes.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Critically analyse other positions

  1. Evaluate other positions critically to identify complex meaning in written communication.
  2. Examine written materials to identify subtext, bias or unsupported argument.
  3. Explore complex concepts and ideas to clarify understanding, and justify, or challenge interpretations.
  4. Compare and contrast evidence and evaluate sources for reliability and authenticity.
  5. Use evidence to test other positions and draw conclusions about their validity and strengths.
Evaluate other positions critically to identify complex meaning in written communication.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Examine written materials to identify subtext, bias or unsupported argument.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Explore complex concepts and ideas to clarify understanding, and justify, or challenge interpretations.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Compare and contrast evidence and evaluate sources for reliability and authenticity.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Use evidence to test other positions and draw conclusions about their validity and strengths.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Prepare persuasive written communication

  1. Choose communication approach to positively influence and remove barriers to understanding for the audience.
  2. Undertake a risk assessment and implement risk management in relation to document preparation and content.
  3. Analyse input information provided by others for fit with the chosen approach and consistency with values.
  4. Synthesise information and prepare complex documents.
  5. Seek feedback from others on document effectiveness for the purpose intended, assess outcomes, and use feedback to underpin future writing.
  6. Provide feedback to contributors of information to improve future input in a manner that provides learning opportunities for the contributors.
Choose communication approach to positively influence and remove barriers to understanding for the audience.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Undertake a risk assessment and implement risk management in relation to document preparation and content.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Analyse input information provided by others for fit with the chosen approach and consistency with values.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Synthesise information and prepare complex documents.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Seek feedback from others on document effectiveness for the purpose intended, assess outcomes, and use feedback to underpin future writing.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Provide feedback to contributors of information to improve future input in a manner that provides learning opportunities for the contributors.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Prepare to write highlevel communication

  1. Clarify communication objectives, identify stakeholders and determine political or other sensitivities.
  2. Undertake research to anticipate the likely attitudes of and positions of stakeholders on the matter under consideration.
  3. Research and organise subject matter, identify key messages and plan written materials that will maximise outcomes.
Clarify communication objectives, identify stakeholders and determine political or other sensitivities.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Undertake research to anticipate the likely attitudes of and positions of stakeholders on the matter under consideration.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Research and organise subject matter, identify key messages and plan written materials that will maximise outcomes.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Critically analyse other positions

  1. Evaluate other positions critically to identify complex meaning in written communication.
  2. Examine written materials to identify subtext, bias or unsupported argument.
  3. Explore complex concepts and ideas to clarify understanding, and justify, or challenge interpretations.
  4. Compare and contrast evidence and evaluate sources for reliability and authenticity.
  5. Use evidence to test other positions and draw conclusions about their validity and strengths.
Evaluate other positions critically to identify complex meaning in written communication.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Examine written materials to identify subtext, bias or unsupported argument.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Explore complex concepts and ideas to clarify understanding, and justify, or challenge interpretations.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Compare and contrast evidence and evaluate sources for reliability and authenticity.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Use evidence to test other positions and draw conclusions about their validity and strengths.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Prepare persuasive written communication

  1. Choose communication approach to positively influence and remove barriers to understanding for the audience.
  2. Undertake a risk assessment and implement risk management in relation to document preparation and content.
  3. Analyse input information provided by others for fit with the chosen approach and consistency with values.
  4. Synthesise information and prepare complex documents.
  5. Seek feedback from others on document effectiveness for the purpose intended, assess outcomes, and use feedback to underpin future writing.
  6. Provide feedback to contributors of information to improve future input in a manner that provides learning opportunities for the contributors.
Choose communication approach to positively influence and remove barriers to understanding for the audience.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Undertake a risk assessment and implement risk management in relation to document preparation and content.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Analyse input information provided by others for fit with the chosen approach and consistency with values.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Synthesise information and prepare complex documents.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Seek feedback from others on document effectiveness for the purpose intended, assess outcomes, and use feedback to underpin future writing.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Provide feedback to contributors of information to improve future input in a manner that provides learning opportunities for the contributors.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Prepare to write highlevel communication

1.1 Clarify communication objectives, identify stakeholders and determine political or other sensitivities.

1.2 Undertake research to anticipate the likely attitudes of and positions of stakeholders on the matter under consideration.

1.3 Research and organise subject matter, identify key messages and plan written materials that will maximise outcomes.

2. Critically analyse other positions

2.1 Evaluate other positions critically to identify complex meaning in written communication.

2.2 Examine written materials to identify subtext, bias or unsupported argument.

2.3 Explore complex concepts and ideas to clarify understanding, and justify, or challenge interpretations.

2.4 Compare and contrast evidence and evaluate sources for reliability and authenticity.

2.5 Use evidence to test other positions and draw conclusions about their validity and strengths.

3. Prepare persuasive written communication

3.1 Choose communication approach to positively influence and remove barriers to understanding for the audience.

3.2 Undertake a risk assessment and implement risk management in relation to document preparation and content.

3.3 Analyse input information provided by others for fit with the chosen approach and consistency with values.

3.4 Synthesise information and prepare complex documents.

3.5 Seek feedback from others on document effectiveness for the purpose intended, assess outcomes, and use feedback to underpin future writing.

3.6 Provide feedback to contributors of information to improve future input in a manner that provides learning opportunities for the contributors.

Required Skills and Knowledge

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Prepare to write highlevel communication

1.1 Clarify communication objectives, identify stakeholders and determine political or other sensitivities.

1.2 Undertake research to anticipate the likely attitudes of and positions of stakeholders on the matter under consideration.

1.3 Research and organise subject matter, identify key messages and plan written materials that will maximise outcomes.

2. Critically analyse other positions

2.1 Evaluate other positions critically to identify complex meaning in written communication.

2.2 Examine written materials to identify subtext, bias or unsupported argument.

2.3 Explore complex concepts and ideas to clarify understanding, and justify, or challenge interpretations.

2.4 Compare and contrast evidence and evaluate sources for reliability and authenticity.

2.5 Use evidence to test other positions and draw conclusions about their validity and strengths.

3. Prepare persuasive written communication

3.1 Choose communication approach to positively influence and remove barriers to understanding for the audience.

3.2 Undertake a risk assessment and implement risk management in relation to document preparation and content.

3.3 Analyse input information provided by others for fit with the chosen approach and consistency with values.

3.4 Synthesise information and prepare complex documents.

3.5 Seek feedback from others on document effectiveness for the purpose intended, assess outcomes, and use feedback to underpin future writing.

3.6 Provide feedback to contributors of information to improve future input in a manner that provides learning opportunities for the contributors.

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified, the candidate must demonstrate evidence of performance of the following on at least one occasion.

reading and writing at a level to cope with complex and sensitive workplace materials, including identifying:

subtext

significant inclusions and exclusions

socio-cultural values

attitudes and bias

assumptions

critically analysing and synthesising information to compose complex written documents

researching other pertinent information, including supporting/opposing position papers

refining content, structure and sequence according to the required purpose of written material

analysing and using language structures and features that influence the interpretation of written communication, including:

using spelling, punctuation and grammar for workplace documents at an experienced level

providing feedback on other people’s work in ways suited to the diversity of the workplace, including creation of learning opportunities to improve research and document input

cross-cultural communication requirements

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified, the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

public sector legislation including WHS and environment

regulations, policies, procedures and guidelines relating to written communication in the public sector, including privacy, freedom of information, information security, confidentiality, copyright and intellectual property

critical analysis of complex information in a government context

politically and culturally sensitive documents

organisational requirements for complex written documents

government style manual requirements

persuasive written language devices and their ethical use for calculated effect

the ways in which socio-cultural factors, language features and structures combine to influence the interpretation of written information