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Evidence Guide: PSPHRM001 - Administer human resource processes

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

PSPHRM001 - Administer human resource processes

What evidence can you provide to prove your understanding of each of the following citeria?

Receive and provide administrative information

  1. Provide administrative information on employment matters in line with delegated authority and expertise, or provide referral.
  2. Update human resource policies and procedures as required and provide in response to requests.
  3. Develop and/or provide forms as required and give assistance to ensure complete information is included.
  4. Process claims and applications.
  5. Maintain records relating to human resource activities.
Provide administrative information on employment matters in line with delegated authority and expertise, or provide referral.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Update human resource policies and procedures as required and provide in response to requests.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop and/or provide forms as required and give assistance to ensure complete information is included.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Process claims and applications.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain records relating to human resource activities.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Process workforce data

  1. Enter, extract and manipulate workforce data.
  2. Conduct quality assurance reviews of data provided for input, and the forms used to collect the data.
  3. Report problems with data capture and quality.
  4. Prepare and check reports and correct errors to ensure results and forecasts are valid and reliable.
  5. Present data in a manner suited to the needs of the user and the audience for the presentation.
Enter, extract and manipulate workforce data.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conduct quality assurance reviews of data provided for input, and the forms used to collect the data.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Report problems with data capture and quality.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare and check reports and correct errors to ensure results and forecasts are valid and reliable.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Present data in a manner suited to the needs of the user and the audience for the presentation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Process entry and exit information

  1. Advertise positions and process applications.
  2. Maintain records of the recruitment and selection process.
  3. Notify successful and nonsuccessful applicants and process required paperwork for the successful applicant.
  4. Check entitlements for staff leaving the organisation and process final documentation.
  5. Review and report on entry and exit processes for continuous improvement.
Advertise positions and process applications.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain records of the recruitment and selection process.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Notify successful and nonsuccessful applicants and process required paperwork for the successful applicant.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Check entitlements for staff leaving the organisation and process final documentation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review and report on entry and exit processes for continuous improvement.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Receive and provide administrative information

  1. Provide administrative information on employment matters in line with delegated authority and expertise, or provide referral.
  2. Update human resource policies and procedures as required and provide in response to requests.
  3. Develop and/or provide forms as required and give assistance to ensure complete information is included.
  4. Process claims and applications.
  5. Maintain records relating to human resource activities.
Provide administrative information on employment matters in line with delegated authority and expertise, or provide referral.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Update human resource policies and procedures as required and provide in response to requests.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop and/or provide forms as required and give assistance to ensure complete information is included.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Process claims and applications.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain records relating to human resource activities.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Process workforce data

  1. Enter, extract and manipulate workforce data.
  2. Conduct quality assurance reviews of data provided for input, and the forms used to collect the data.
  3. Report problems with data capture and quality.
  4. Prepare and check reports and correct errors to ensure results and forecasts are valid and reliable.
  5. Present data in a manner suited to the needs of the user and the audience for the presentation.
Enter, extract and manipulate workforce data.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conduct quality assurance reviews of data provided for input, and the forms used to collect the data.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Report problems with data capture and quality.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare and check reports and correct errors to ensure results and forecasts are valid and reliable.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Present data in a manner suited to the needs of the user and the audience for the presentation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Process entry and exit information

  1. Advertise positions and process applications.
  2. Maintain records of the recruitment and selection process.
  3. Notify successful and nonsuccessful applicants and process required paperwork for the successful applicant.
  4. Check entitlements for staff leaving the organisation and process final documentation.
  5. Review and report on entry and exit processes for continuous improvement.
Advertise positions and process applications.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain records of the recruitment and selection process.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Notify successful and nonsuccessful applicants and process required paperwork for the successful applicant.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Check entitlements for staff leaving the organisation and process final documentation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review and report on entry and exit processes for continuous improvement.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Receive and provide administrative information

1.1 Provide administrative information on employment matters in line with delegated authority and expertise, or provide referral.

1.2 Update human resource policies and procedures as required and provide in response to requests.

1.3 Develop and/or provide forms as required and give assistance to ensure complete information is included.

1.4 Process claims and applications.

1.5 Maintain records relating to human resource activities.

2. Process workforce data

2.1 Enter, extract and manipulate workforce data.

2.2 Conduct quality assurance reviews of data provided for input, and the forms used to collect the data.

2.3 Report problems with data capture and quality.

2.4 Prepare and check reports and correct errors to ensure results and forecasts are valid and reliable.

2.5 Present data in a manner suited to the needs of the user and the audience for the presentation.

3. Process entry and exit information

3.1 Advertise positions and process applications.

3.2 Maintain records of the recruitment and selection process.

3.3 Notify successful and nonsuccessful applicants and process required paperwork for the successful applicant.

3.4 Check entitlements for staff leaving the organisation and process final documentation.

3.5 Review and report on entry and exit processes for continuous improvement.

Required Skills and Knowledge

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Receive and provide administrative information

1.1 Provide administrative information on employment matters in line with delegated authority and expertise, or provide referral.

1.2 Update human resource policies and procedures as required and provide in response to requests.

1.3 Develop and/or provide forms as required and give assistance to ensure complete information is included.

1.4 Process claims and applications.

1.5 Maintain records relating to human resource activities.

2. Process workforce data

2.1 Enter, extract and manipulate workforce data.

2.2 Conduct quality assurance reviews of data provided for input, and the forms used to collect the data.

2.3 Report problems with data capture and quality.

2.4 Prepare and check reports and correct errors to ensure results and forecasts are valid and reliable.

2.5 Present data in a manner suited to the needs of the user and the audience for the presentation.

3. Process entry and exit information

3.1 Advertise positions and process applications.

3.2 Maintain records of the recruitment and selection process.

3.3 Notify successful and nonsuccessful applicants and process required paperwork for the successful applicant.

3.4 Check entitlements for staff leaving the organisation and process final documentation.

3.5 Review and report on entry and exit processes for continuous improvement.

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

finding and matching human resource information to the needs of those requesting it

explaining ideas to different audiences

interpreting and explaining formal documents and assisting others to apply them in the workplace

using technology for presentation of information

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

the range of human resource policies and practices that apply in the organisation

regulations and protocols governing human resource forms, documents and records

employment arrangements in the organisation related to human resource administration

human resource practices

public sector standards, in particular those related to human resources

jurisdictional legislation applying to human resources

public sector legislation, including work health and safety and environmental and sustainability practice requirements, in the context of administering human resource processes