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Evidence Guide: PSPHRM007 - Coordinate employee support

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

PSPHRM007 - Coordinate employee support

What evidence can you provide to prove your understanding of each of the following citeria?

Identify employee support needs

  1. Consult with key stakeholders to identify support needs.
  2. Analyse organisational information to identify trends that may be addressed through employee support services.
  3. Prioritise employee support needs.
Consult with key stakeholders to identify support needs.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Analyse organisational information to identify trends that may be addressed through employee support services.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Prioritise employee support needs.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Coordinate employee support

  1. Provide employee support to meet the specific present and future needs of individuals, occupational groups and the organisation.
  2. Base support services on good practice models and contemporary theories and practices and integrate with other key human resource services.
  3. Use the principles of natural justice, equity and fairness as the basis for determining access to employee support.
  4. Promote the availability of employment support within the organisation, and provide advice on employee eligibility.
  5. Develop and implement systems to monitor the effectiveness of employment support in consultation with managers.
Provide employee support to meet the specific present and future needs of individuals, occupational groups and the organisation.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Base support services on good practice models and contemporary theories and practices and integrate with other key human resource services.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Use the principles of natural justice, equity and fairness as the basis for determining access to employee support.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Promote the availability of employment support within the organisation, and provide advice on employee eligibility.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Develop and implement systems to monitor the effectiveness of employment support in consultation with managers.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Identify employee support needs

  1. Consult with key stakeholders to identify support needs.
  2. Analyse organisational information to identify trends that may be addressed through employee support services.
  3. Prioritise employee support needs.
Consult with key stakeholders to identify support needs.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Analyse organisational information to identify trends that may be addressed through employee support services.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Prioritise employee support needs.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Coordinate employee support

  1. Provide employee support to meet the specific present and future needs of individuals, occupational groups and the organisation.
  2. Base support services on good practice models and contemporary theories and practices and integrate with other key human resource services.
  3. Use the principles of natural justice, equity and fairness as the basis for determining access to employee support.
  4. Promote the availability of employment support within the organisation, and provide advice on employee eligibility.
  5. Develop and implement systems to monitor the effectiveness of employment support in consultation with managers.
Provide employee support to meet the specific present and future needs of individuals, occupational groups and the organisation.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Base support services on good practice models and contemporary theories and practices and integrate with other key human resource services.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Use the principles of natural justice, equity and fairness as the basis for determining access to employee support.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Promote the availability of employment support within the organisation, and provide advice on employee eligibility.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Develop and implement systems to monitor the effectiveness of employment support in consultation with managers.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Identify employee support needs

1.1 Consult with key stakeholders to identify support needs.

1.2 Analyse organisational information to identify trends that may be addressed through employee support services.

1.3 Prioritise employee support needs.

2. Coordinate employee support

2.1 Provide employee support to meet the specific present and future needs of individuals, occupational groups and the organisation.

2.2 Base support services on good practice models and contemporary theories and practices and integrate with other key human resource services.

2.3 Use the principles of natural justice, equity and fairness as the basis for determining access to employee support.

2.4 Promote the availability of employment support within the organisation, and provide advice on employee eligibility.

2.5 Develop and implement systems to monitor the effectiveness of employment support in consultation with managers.

Required Skills and Knowledge

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Identify employee support needs

1.1 Consult with key stakeholders to identify support needs.

1.2 Analyse organisational information to identify trends that may be addressed through employee support services.

1.3 Prioritise employee support needs.

2. Coordinate employee support

2.1 Provide employee support to meet the specific present and future needs of individuals, occupational groups and the organisation.

2.2 Base support services on good practice models and contemporary theories and practices and integrate with other key human resource services.

2.3 Use the principles of natural justice, equity and fairness as the basis for determining access to employee support.

2.4 Promote the availability of employment support within the organisation, and provide advice on employee eligibility.

2.5 Develop and implement systems to monitor the effectiveness of employment support in consultation with managers.

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

explaining ideas to different audiences

interpreting and explaining formal documents and assisting others to apply them in the workplace

preparing written advice and reports requiring reasoning and precision of expression

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

human resource policies and practices relating to employee support

concept of employee welfare, employee wellbeing, employee rehabilitation and work health and safety

importance of psychological and physical fitness

range of workrelated illnesses

stress and its impact on individual and organisational effectiveness

range of assistance and support programs

responsibilities of organisations in supporting employees

role of external agencies in supporting employees

privacy legislation and its application

jurisdictional legislation applying to human resources including work health and safety and environment

national and/or international models of good practice in employee support