NTISthis.com

Evidence Guide: PSPHRM011 - Provide leadership in strategic human resource management

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

PSPHRM011 - Provide leadership in strategic human resource management

What evidence can you provide to prove your understanding of each of the following citeria?

Promote the value of human resource function

  1. Promote the role of human resources management in adding value to the organisation’s strategic goals within and across business units.
  2. Inform the organisation’s key stakeholders of current good practice in the area of human resource management and its potential impact.
  3. Identify, analyse and communicate future human resource trends and issues which might impact upon the organisation to senior management.
  4. Negotiate, define and communicate the role of the human resource function, and its relationship with other management functions and stakeholders, throughout the organisation.
  5. Promote the benefits of a diverse workforce in meeting organisational needs.
  6. Model and promote ethical human resource practices within the organisation.
Promote the role of human resources management in adding value to the organisation’s strategic goals within and across business units.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Inform the organisation’s key stakeholders of current good practice in the area of human resource management and its potential impact.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify, analyse and communicate future human resource trends and issues which might impact upon the organisation to senior management.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Negotiate, define and communicate the role of the human resource function, and its relationship with other management functions and stakeholders, throughout the organisation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Promote the benefits of a diverse workforce in meeting organisational needs.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Model and promote ethical human resource practices within the organisation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide strategic direction in human resource services

  1. Promote occupational analysis, job design and internal workforce planning principles throughout the organisation to strategically link people development with organisational capability requirements.
  2. Establish and evaluate recruitment and promotional targets to meet the organisation’s capability output needs.
  3. Provide leadership to develop human resource services that meet the current and future needs of the organisation and its people.
  4. Consult with senior managers, business units and other stakeholders to inform the development of human resource services, policies and activities.
  5. Provide human resource services to support the organisation’s core business strategic directions.
  6. Support the services provided by information and documentation to facilitate effective implementation.
Promote occupational analysis, job design and internal workforce planning principles throughout the organisation to strategically link people development with organisational capability requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish and evaluate recruitment and promotional targets to meet the organisation’s capability output needs.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide leadership to develop human resource services that meet the current and future needs of the organisation and its people.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Consult with senior managers, business units and other stakeholders to inform the development of human resource services, policies and activities.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide human resource services to support the organisation’s core business strategic directions.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Support the services provided by information and documentation to facilitate effective implementation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Manage the human resource function

  1. Organise work teams and provide adequate direction to enable them to design, implement, maintain and evaluate strategies, plans, programs and processes for human resource services.
  2. Offer work teams and individuals feedback and coaching.
  3. Encourage and monitor work teams and individuals to ensure that strategies, plans and processes meet the needs of a diverse employee, client and stakeholder base, and are consistent with legislative and policy requirements.
  4. Evaluate strategies, plans, programs and processes against related objectives and future organisational requirements and adjustments.
  5. Collect information about the effectiveness of human resource services to inform, in a systematic way, ongoing decision making processes, evaluation and product and service delivery design.
  6. Prepare a budget that reflects the organisation’s human resource service priorities, and ensure resources are acquired and maintained at sufficient levels to provide effective human resource services.
Organise work teams and provide adequate direction to enable them to design, implement, maintain and evaluate strategies, plans, programs and processes for human resource services.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Offer work teams and individuals feedback and coaching.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Encourage and monitor work teams and individuals to ensure that strategies, plans and processes meet the needs of a diverse employee, client and stakeholder base, and are consistent with legislative and policy requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Evaluate strategies, plans, programs and processes against related objectives and future organisational requirements and adjustments.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Collect information about the effectiveness of human resource services to inform, in a systematic way, ongoing decision making processes, evaluation and product and service delivery design.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare a budget that reflects the organisation’s human resource service priorities, and ensure resources are acquired and maintained at sufficient levels to provide effective human resource services.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Promote the value of human resource function

  1. Promote the role of human resources management in adding value to the organisation’s strategic goals within and across business units.
  2. Inform the organisation’s key stakeholders of current good practice in the area of human resource management and its potential impact.
  3. Identify, analyse and communicate future human resource trends and issues which might impact upon the organisation to senior management.
  4. Negotiate, define and communicate the role of the human resource function, and its relationship with other management functions and stakeholders, throughout the organisation.
  5. Promote the benefits of a diverse workforce in meeting organisational needs.
  6. Model and promote ethical human resource practices within the organisation.
Promote the role of human resources management in adding value to the organisation’s strategic goals within and across business units.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Inform the organisation’s key stakeholders of current good practice in the area of human resource management and its potential impact.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify, analyse and communicate future human resource trends and issues which might impact upon the organisation to senior management.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Negotiate, define and communicate the role of the human resource function, and its relationship with other management functions and stakeholders, throughout the organisation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Promote the benefits of a diverse workforce in meeting organisational needs.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Model and promote ethical human resource practices within the organisation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide strategic direction in human resource services

  1. Promote occupational analysis, job design and internal workforce planning principles throughout the organisation to strategically link people development with organisational capability requirements.
  2. Establish and evaluate recruitment and promotional targets to meet the organisation’s capability output needs.
  3. Provide leadership to develop human resource services that meet the current and future needs of the organisation and its people.
  4. Consult with senior managers, business units and other stakeholders to inform the development of human resource services, policies and activities.
  5. Provide human resource services to support the organisation’s core business strategic directions.
  6. Support the services provided by information and documentation to facilitate effective implementation.
Promote occupational analysis, job design and internal workforce planning principles throughout the organisation to strategically link people development with organisational capability requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish and evaluate recruitment and promotional targets to meet the organisation’s capability output needs.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide leadership to develop human resource services that meet the current and future needs of the organisation and its people.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Consult with senior managers, business units and other stakeholders to inform the development of human resource services, policies and activities.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide human resource services to support the organisation’s core business strategic directions.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Support the services provided by information and documentation to facilitate effective implementation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Manage the human resource function

  1. Organise work teams and provide adequate direction to enable them to design, implement, maintain and evaluate strategies, plans, programs and processes for human resource services.
  2. Offer work teams and individuals feedback and coaching.
  3. Encourage and monitor work teams and individuals to ensure that strategies, plans and processes meet the needs of a diverse employee, client and stakeholder base, and are consistent with legislative and policy requirements.
  4. Evaluate strategies, plans, programs and processes against related objectives and future organisational requirements and adjustments.
  5. Collect information about the effectiveness of human resource services to inform, in a systematic way, ongoing decision making processes, evaluation and product and service delivery design.
  6. Prepare a budget that reflects the organisation’s human resource service priorities, and ensure resources are acquired and maintained at sufficient levels to provide effective human resource services.
Organise work teams and provide adequate direction to enable them to design, implement, maintain and evaluate strategies, plans, programs and processes for human resource services.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Offer work teams and individuals feedback and coaching.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Encourage and monitor work teams and individuals to ensure that strategies, plans and processes meet the needs of a diverse employee, client and stakeholder base, and are consistent with legislative and policy requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Evaluate strategies, plans, programs and processes against related objectives and future organisational requirements and adjustments.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Collect information about the effectiveness of human resource services to inform, in a systematic way, ongoing decision making processes, evaluation and product and service delivery design.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare a budget that reflects the organisation’s human resource service priorities, and ensure resources are acquired and maintained at sufficient levels to provide effective human resource services.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Promote the value of human resource function

1.1 Promote the role of human resources management in adding value to the organisation’s strategic goals within and across business units.

1.2 Inform the organisation’s key stakeholders of current good practice in the area of human resource management and its potential impact.

1.3 Identify, analyse and communicate future human resource trends and issues which might impact upon the organisation to senior management.

1.4 Negotiate, define and communicate the role of the human resource function, and its relationship with other management functions and stakeholders, throughout the organisation.

1.5 Promote the benefits of a diverse workforce in meeting organisational needs.

1.6 Model and promote ethical human resource practices within the organisation.

2. Provide strategic direction in human resource services

2.1 Promote occupational analysis, job design and internal workforce planning principles throughout the organisation to strategically link people development with organisational capability requirements.

2.2 Establish and evaluate recruitment and promotional targets to meet the organisation’s capability output needs.

2.3 Provide leadership to develop human resource services that meet the current and future needs of the organisation and its people.

2.4 Consult with senior managers, business units and other stakeholders to inform the development of human resource services, policies and activities.

2.5 Provide human resource services to support the organisation’s core business strategic directions.

2.6 Support the services provided by information and documentation to facilitate effective implementation.

3. Manage the human resource function

3.1 Organise work teams and provide adequate direction to enable them to design, implement, maintain and evaluate strategies, plans, programs and processes for human resource services.

3.2 Offer work teams and individuals feedback and coaching.

3.3 Encourage and monitor work teams and individuals to ensure that strategies, plans and processes meet the needs of a diverse employee, client and stakeholder base, and are consistent with legislative and policy requirements.

3.4 Evaluate strategies, plans, programs and processes against related objectives and future organisational requirements and adjustments.

3.5 Collect information about the effectiveness of human resource services to inform, in a systematic way, ongoing decision making processes, evaluation and product and service delivery design.

3.6 Prepare a budget that reflects the organisation’s human resource service priorities, and ensure resources are acquired and maintained at sufficient levels to provide effective human resource services.

Required Skills and Knowledge

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Promote the value of human resource function

1.1 Promote the role of human resources management in adding value to the organisation’s strategic goals within and across business units.

1.2 Inform the organisation’s key stakeholders of current good practice in the area of human resource management and its potential impact.

1.3 Identify, analyse and communicate future human resource trends and issues which might impact upon the organisation to senior management.

1.4 Negotiate, define and communicate the role of the human resource function, and its relationship with other management functions and stakeholders, throughout the organisation.

1.5 Promote the benefits of a diverse workforce in meeting organisational needs.

1.6 Model and promote ethical human resource practices within the organisation.

2. Provide strategic direction in human resource services

2.1 Promote occupational analysis, job design and internal workforce planning principles throughout the organisation to strategically link people development with organisational capability requirements.

2.2 Establish and evaluate recruitment and promotional targets to meet the organisation’s capability output needs.

2.3 Provide leadership to develop human resource services that meet the current and future needs of the organisation and its people.

2.4 Consult with senior managers, business units and other stakeholders to inform the development of human resource services, policies and activities.

2.5 Provide human resource services to support the organisation’s core business strategic directions.

2.6 Support the services provided by information and documentation to facilitate effective implementation.

3. Manage the human resource function

3.1 Organise work teams and provide adequate direction to enable them to design, implement, maintain and evaluate strategies, plans, programs and processes for human resource services.

3.2 Offer work teams and individuals feedback and coaching.

3.3 Encourage and monitor work teams and individuals to ensure that strategies, plans and processes meet the needs of a diverse employee, client and stakeholder base, and are consistent with legislative and policy requirements.

3.4 Evaluate strategies, plans, programs and processes against related objectives and future organisational requirements and adjustments.

3.5 Collect information about the effectiveness of human resource services to inform, in a systematic way, ongoing decision making processes, evaluation and product and service delivery design.

3.6 Prepare a budget that reflects the organisation’s human resource service priorities, and ensure resources are acquired and maintained at sufficient levels to provide effective human resource services.

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

applying strategic thinking and planning

coaching, training and facilitating

leading, influencing and negotiating

explaining complex ideas to different audiences

interpreting and explaining complex, formal documents including policy and legislation and assisting others to apply them in the workplace

preparing written advice and reports requiring reasoning and precision of expression

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

organisational goals, policies and procedures

the importance of human resource management in attaining organisational goals

strategic planning processes

public sector strategic planning and its relationship with human resource strategy

the relationships between key human resource functions

deployment of financial resources

use of technological resources for strategic purposes

systematic use of information sources for strategic purposes

national and international models of human resource management and functions

the concept of diversity and its integration within and across all human resource functions and areas

human resource policies and practices

jurisdictional legislation that applies to human resources, including work health and safety and environmental policies and procedures

range of evaluation methodologies