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Evidence Guide: PSPINM009 - Monitor and review injury management cases

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

PSPINM009 - Monitor and review injury management cases

What evidence can you provide to prove your understanding of each of the following citeria?

Monitor injury management cases

  1. Monitor progress of the injured worker against the goals and objectives of the return to work plan and/or the case management plan.
  2. Monitor compliance with the return to work plan in terms of agreed requirements.
  3. Monitor compliance with treatment protocols and take action on non-compliance.
  4. Conduct case management meetings to identify issues and barriers to successful return to work and facilitate resolution.
  5. Authorise and record changes to the return to work plan.
Monitor progress of the injured worker against the goals and objectives of the return to work plan and/or the case management plan.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor compliance with the return to work plan in terms of agreed requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor compliance with treatment protocols and take action on non-compliance.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conduct case management meetings to identify issues and barriers to successful return to work and facilitate resolution.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Authorise and record changes to the return to work plan.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review injury management cases

  1. Assess capacity for return to work and update return to work and case management plans.
  2. Undertake treatment and medication review as required by case management plan, and adjust return to work plan as required.
  3. Review currency of prescribed medical certificate and obtain a current certificate where necessary.
  4. Review and adjust currency and content of rehabilitation and return to work plan to address changes in circumstances.
  5. Review case file and conduct case conferences at regular intervals in order to progress claim to best possible outcome.
Assess capacity for return to work and update return to work and case management plans.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Undertake treatment and medication review as required by case management plan, and adjust return to work plan as required.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review currency of prescribed medical certificate and obtain a current certificate where necessary.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review and adjust currency and content of rehabilitation and return to work plan to address changes in circumstances.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review case file and conduct case conferences at regular intervals in order to progress claim to best possible outcome.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review injury management claim details

  1. Review entitlements in the light of disability and changes to personal circumstances.
  2. Conduct economic review to ensure entitlements are adjusted in line with economic changes for similar workers.
  3. Review claim estimates, duration and costs and take action to address issues.
  4. Review cases of continuing incapacity for permanent disability entitlements.
  5. Assess redemption opportunities for suitable cases and make recommendations for progressing these.
  6. Identify improvements to policies, procedures and processes relating to case management from reviews and recommendations.
Review entitlements in the light of disability and changes to personal circumstances.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conduct economic review to ensure entitlements are adjusted in line with economic changes for similar workers.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review claim estimates, duration and costs and take action to address issues.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review cases of continuing incapacity for permanent disability entitlements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assess redemption opportunities for suitable cases and make recommendations for progressing these.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify improvements to policies, procedures and processes relating to case management from reviews and recommendations.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor injury management cases

  1. Monitor progress of the injured worker against the goals and objectives of the return to work plan and/or the case management plan.
  2. Monitor compliance with the return to work plan in terms of agreed requirements.
  3. Monitor compliance with treatment protocols and take action on non-compliance.
  4. Conduct case management meetings to identify issues and barriers to successful return to work and facilitate resolution.
  5. Authorise and record changes to the return to work plan.
Monitor progress of the injured worker against the goals and objectives of the return to work plan and/or the case management plan.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor compliance with the return to work plan in terms of agreed requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor compliance with treatment protocols and take action on non-compliance.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conduct case management meetings to identify issues and barriers to successful return to work and facilitate resolution.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Authorise and record changes to the return to work plan.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review injury management cases

  1. Assess capacity for return to work and update return to work and case management plans.
  2. Undertake treatment and medication review as required by case management plan, and adjust return to work plan as required.
  3. Review currency of prescribed medical certificate and obtain a current certificate where necessary.
  4. Review and adjust currency and content of rehabilitation and return to work plan to address changes in circumstances.
  5. Review case file and conduct case conferences at regular intervals in order to progress claim to best possible outcome.
Assess capacity for return to work and update return to work and case management plans.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Undertake treatment and medication review as required by case management plan, and adjust return to work plan as required.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review currency of prescribed medical certificate and obtain a current certificate where necessary.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review and adjust currency and content of rehabilitation and return to work plan to address changes in circumstances.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review case file and conduct case conferences at regular intervals in order to progress claim to best possible outcome.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review injury management claim details

  1. Review entitlements in the light of disability and changes to personal circumstances.
  2. Conduct economic review to ensure entitlements are adjusted in line with economic changes for similar workers.
  3. Review claim estimates, duration and costs and take action to address issues.
  4. Review cases of continuing incapacity for permanent disability entitlements.
  5. Assess redemption opportunities for suitable cases and make recommendations for progressing these.
  6. Identify improvements to policies, procedures and processes relating to case management from reviews and recommendations.
Review entitlements in the light of disability and changes to personal circumstances.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conduct economic review to ensure entitlements are adjusted in line with economic changes for similar workers.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review claim estimates, duration and costs and take action to address issues.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review cases of continuing incapacity for permanent disability entitlements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assess redemption opportunities for suitable cases and make recommendations for progressing these.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify improvements to policies, procedures and processes relating to case management from reviews and recommendations.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Monitor injury management cases

1.1 Monitor progress of the injured worker against the goals and objectives of the return to work plan and/or the case management plan.

1.2 Monitor compliance with the return to work plan in terms of agreed requirements.

1.3 Monitor compliance with treatment protocols and take action on non-compliance.

1.4 Conduct case management meetings to identify issues and barriers to successful return to work and facilitate resolution.

1.5 Authorise and record changes to the return to work plan.

2. Review injury management cases

2.1 Assess capacity for return to work and update return to work and case management plans.

2.2 Undertake treatment and medication review as required by case management plan, and adjust return to work plan as required.

2.3 Review currency of prescribed medical certificate and obtain a current certificate where necessary.

2.4 Review and adjust currency and content of rehabilitation and return to work plan to address changes in circumstances.

2.5 Review case file and conduct case conferences at regular intervals in order to progress claim to best possible outcome.

3. Review injury management claim details

3.1 Review entitlements in the light of disability and changes to personal circumstances.

3.2 Conduct economic review to ensure entitlements are adjusted in line with economic changes for similar workers.

3.3 Review claim estimates, duration and costs and take action to address issues.

3.4 Review cases of continuing incapacity for permanent disability entitlements.

3.5 Assess redemption opportunities for suitable cases and make recommendations for progressing these.

3.6 Identify improvements to policies, procedures and processes relating to case management from reviews and recommendations.

Required Skills and Knowledge

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Monitor injury management cases

1.1 Monitor progress of the injured worker against the goals and objectives of the return to work plan and/or the case management plan.

1.2 Monitor compliance with the return to work plan in terms of agreed requirements.

1.3 Monitor compliance with treatment protocols and take action on non-compliance.

1.4 Conduct case management meetings to identify issues and barriers to successful return to work and facilitate resolution.

1.5 Authorise and record changes to the return to work plan.

2. Review injury management cases

2.1 Assess capacity for return to work and update return to work and case management plans.

2.2 Undertake treatment and medication review as required by case management plan, and adjust return to work plan as required.

2.3 Review currency of prescribed medical certificate and obtain a current certificate where necessary.

2.4 Review and adjust currency and content of rehabilitation and return to work plan to address changes in circumstances.

2.5 Review case file and conduct case conferences at regular intervals in order to progress claim to best possible outcome.

3. Review injury management claim details

3.1 Review entitlements in the light of disability and changes to personal circumstances.

3.2 Conduct economic review to ensure entitlements are adjusted in line with economic changes for similar workers.

3.3 Review claim estimates, duration and costs and take action to address issues.

3.4 Review cases of continuing incapacity for permanent disability entitlements.

3.5 Assess redemption opportunities for suitable cases and make recommendations for progressing these.

3.6 Identify improvements to policies, procedures and processes relating to case management from reviews and recommendations.

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

applying legislation, regulations and policies relating to injury management

undertaking case management including facilitating case conferences

dealing with difficult people

applying analysis and review

using communication with a diverse range of people

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

public sector legislation, including work health and safety, and environment

regulations, policies, procedures and guidelines relating to injury management

privacy legislation

procedures to ensure confidentiality and security of information

public sector management acts

reporting requirements