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Evidence Guide: PSPINM010 - Maintain injury management case files

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

PSPINM010 - Maintain injury management case files

What evidence can you provide to prove your understanding of each of the following citeria?

Open injury management case files

  1. Open case files.
  2. Record comprehensive details of claims.
  3. File all documents and other materials relating to claims.
  4. Control access to and security of case files.
Open case files.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Record comprehensive details of claims.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

File all documents and other materials relating to claims.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Control access to and security of case files.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain injury management case files

  1. Meet correspondence, documentation, recordkeeping and reporting requirements.
  2. Document and record all actions relating to cases.
  3. Complete information on files and include supporting information for any decisions or actions.
  4. Maintain case files to a standard that allows them to meet evidentiary requirements of tribunals and courts.
Meet correspondence, documentation, recordkeeping and reporting requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Document and record all actions relating to cases.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete information on files and include supporting information for any decisions or actions.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain case files to a standard that allows them to meet evidentiary requirements of tribunals and courts.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Close injury management case files

  1. Complete all outstanding actions.
  2. Confirm medical closure and check required documents for completeness before adding to file.
  3. Finalise arrangements for any lump sum payment for non-economic loss.
  4. Discontinue weekly payments and deal with outstanding accounts.
  5. Undertake record closure and archive files.
  6. Carry out reconciliation of payments.
Complete all outstanding actions.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Confirm medical closure and check required documents for completeness before adding to file.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Finalise arrangements for any lump sum payment for non-economic loss.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Discontinue weekly payments and deal with outstanding accounts.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Undertake record closure and archive files.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Carry out reconciliation of payments.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Open injury management case files

  1. Open case files.
  2. Record comprehensive details of claims.
  3. File all documents and other materials relating to claims.
  4. Control access to and security of case files.
Open case files.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Record comprehensive details of claims.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

File all documents and other materials relating to claims.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Control access to and security of case files.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain injury management case files

  1. Meet correspondence, documentation, recordkeeping and reporting requirements.
  2. Document and record all actions relating to cases.
  3. Complete information on files and include supporting information for any decisions or actions.
  4. Maintain case files to a standard that allows them to meet evidentiary requirements of tribunals and courts.
Meet correspondence, documentation, recordkeeping and reporting requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Document and record all actions relating to cases.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete information on files and include supporting information for any decisions or actions.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain case files to a standard that allows them to meet evidentiary requirements of tribunals and courts.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Close injury management case files

  1. Complete all outstanding actions.
  2. Confirm medical closure and check required documents for completeness before adding to file.
  3. Finalise arrangements for any lump sum payment for non-economic loss.
  4. Discontinue weekly payments and deal with outstanding accounts.
  5. Undertake record closure and archive files.
  6. Carry out reconciliation of payments.
Complete all outstanding actions.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Confirm medical closure and check required documents for completeness before adding to file.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Finalise arrangements for any lump sum payment for non-economic loss.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Discontinue weekly payments and deal with outstanding accounts.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Undertake record closure and archive files.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Carry out reconciliation of payments.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Open injury management case files

1.1 Open case files.

1.2 Record comprehensive details of claims.

1.3 File all documents and other materials relating to claims.

1.4 Control access to and security of case files.

2. Maintain injury management case files

2.1 Meet correspondence, documentation, recordkeeping and reporting requirements.

2.2 Document and record all actions relating to cases.

2.3 Complete information on files and include supporting information for any decisions or actions.

2.4 Maintain case files to a standard that allows them to meet evidentiary requirements of tribunals and courts.

3. Close injury management case files

3.1 Complete all outstanding actions.

3.2 Confirm medical closure and check required documents for completeness before adding to file.

3.3 Finalise arrangements for any lump sum payment for non-economic loss.

3.4 Discontinue weekly payments and deal with outstanding accounts.

3.5 Undertake record closure and archive files.

3.6 Carry out reconciliation of payments.

Required Skills and Knowledge

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Open injury management case files

1.1 Open case files.

1.2 Record comprehensive details of claims.

1.3 File all documents and other materials relating to claims.

1.4 Control access to and security of case files.

2. Maintain injury management case files

2.1 Meet correspondence, documentation, recordkeeping and reporting requirements.

2.2 Document and record all actions relating to cases.

2.3 Complete information on files and include supporting information for any decisions or actions.

2.4 Maintain case files to a standard that allows them to meet evidentiary requirements of tribunals and courts.

3. Close injury management case files

3.1 Complete all outstanding actions.

3.2 Confirm medical closure and check required documents for completeness before adding to file.

3.3 Finalise arrangements for any lump sum payment for non-economic loss.

3.4 Discontinue weekly payments and deal with outstanding accounts.

3.5 Undertake record closure and archive files.

3.6 Carry out reconciliation of payments.

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

applying legislation, regulations and policies relating to maintaining injury management case files

using written communications, including correspondence, file notes, meeting notes

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

public sector legislation, including work health and safety, and environment

regulations, policies, procedures and guidelines relating to injury management

public sector management acts

privacy legislation

freedom of information legislation

procedures that ensure confidentiality and security of personal information

rules relating to access to personal information

public sector and organisational record keeping requirements

reporting requirements