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Evidence Guide: PSPPCM011 - Plan to manage a contract

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

PSPPCM011 - Plan to manage a contract

What evidence can you provide to prove your understanding of each of the following citeria?

Confirm contract requirements

  1. Identify legislation, public sector standards and organisational requirements relating to probity, financial management, approvals and other considerations for inclusion in the contract management plan.
  2. Re-confirm contract requirements with all parties.
  3. Determine obligations to the contractor, limits of authority and delegations according to contractual arrangements.
  4. Confirm start-up or transition arrangements.
Identify legislation, public sector standards and organisational requirements relating to probity, financial management, approvals and other considerations for inclusion in the contract management plan.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Re-confirm contract requirements with all parties.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine obligations to the contractor, limits of authority and delegations according to contractual arrangements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Confirm start-up or transition arrangements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare contract management plan

  1. Identify contract risks and develop a risk management plan.
  2. Determine procedures to identify, receive and address contract variations.
  3. Determine procedures to investigate, resolve or refer disputes or complaints.
  4. Develop and negotiate key performance indicators and identify and approve administrative processes for the life of the contract.
  5. Document, obtain approval on and maintain a contract management plan that addresses key elements.
  6. Apply expected standards of behaviour, probity and privacy principles to all elements of contract management plan.
  7. Apply environmental, sustainability and corporate social responsibility principles to all elements of contract management plan.
Identify contract risks and develop a risk management plan.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine procedures to identify, receive and address contract variations.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine procedures to investigate, resolve or refer disputes or complaints.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop and negotiate key performance indicators and identify and approve administrative processes for the life of the contract.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Document, obtain approval on and maintain a contract management plan that addresses key elements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply expected standards of behaviour, probity and privacy principles to all elements of contract management plan.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply environmental, sustainability and corporate social responsibility principles to all elements of contract management plan.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop stakeholder relationships

  1. Identify stakeholder networks and relationships.
  2. Use networking strategies to establish, develop and maintain working relationships to promote benefits to the contract requirements.
  3. Develop and maintain confidence of stakeholders through high standards of behaviour and ethical conduct.
  4. Use negotiation strategies to achieve positive outcomes when difficult situations arise.
  5. Identify and confirm communication requirements in line with contractual obligations and stakeholder needs.
Identify stakeholder networks and relationships.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use networking strategies to establish, develop and maintain working relationships to promote benefits to the contract requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop and maintain confidence of stakeholders through high standards of behaviour and ethical conduct.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use negotiation strategies to achieve positive outcomes when difficult situations arise.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and confirm communication requirements in line with contractual obligations and stakeholder needs.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement contract strategies

  1. Identify requirements of confidentiality and freedom of information for the contract.
  2. Develop communication and/or information strategy that matches needs of the organisation, the contract and the contractor’s business environment.
  3. Establish contract review requirements with stakeholders.
  4. Develop contract review strategy to review management of the contract, contractor performance and user satisfaction.
Identify requirements of confidentiality and freedom of information for the contract.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop communication and/or information strategy that matches needs of the organisation, the contract and the contractor’s business environment.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish contract review requirements with stakeholders.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop contract review strategy to review management of the contract, contractor performance and user satisfaction.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement contractual arrangements

  1. Establish and manage business relationship with contractor.
  2. Implement start-up or transition arrangements.
  3. Establish financial, administrative and information management processes.
  4. Implement contractual arrangements according to contract management plan.
  5. Maintain appropriate records for the life of the contract.
Establish and manage business relationship with contractor.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement start-up or transition arrangements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish financial, administrative and information management processes.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement contractual arrangements according to contract management plan.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain appropriate records for the life of the contract.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Confirm contract requirements

  1. Identify legislation, public sector standards and organisational requirements relating to probity, financial management, approvals and other considerations for inclusion in the contract management plan.
  2. Re-confirm contract requirements with all parties.
  3. Determine obligations to the contractor, limits of authority and delegations according to contractual arrangements.
  4. Confirm start-up or transition arrangements.
Identify legislation, public sector standards and organisational requirements relating to probity, financial management, approvals and other considerations for inclusion in the contract management plan.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Re-confirm contract requirements with all parties.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine obligations to the contractor, limits of authority and delegations according to contractual arrangements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Confirm start-up or transition arrangements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare contract management plan

  1. Identify contract risks and develop a risk management plan.
  2. Determine procedures to identify, receive and address contract variations.
  3. Determine procedures to investigate, resolve or refer disputes or complaints.
  4. Develop and negotiate key performance indicators and identify and approve administrative processes for the life of the contract.
  5. Document, obtain approval on and maintain a contract management plan that addresses key elements.
  6. Apply expected standards of behaviour, probity and privacy principles to all elements of contract management plan.
  7. Apply environmental, sustainability and corporate social responsibility principles to all elements of contract management plan.
Identify contract risks and develop a risk management plan.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine procedures to identify, receive and address contract variations.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine procedures to investigate, resolve or refer disputes or complaints.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop and negotiate key performance indicators and identify and approve administrative processes for the life of the contract.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Document, obtain approval on and maintain a contract management plan that addresses key elements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply expected standards of behaviour, probity and privacy principles to all elements of contract management plan.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply environmental, sustainability and corporate social responsibility principles to all elements of contract management plan.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop stakeholder relationships

  1. Identify stakeholder networks and relationships.
  2. Use networking strategies to establish, develop and maintain working relationships to promote benefits to the contract requirements.
  3. Develop and maintain confidence of stakeholders through high standards of behaviour and ethical conduct.
  4. Use negotiation strategies to achieve positive outcomes when difficult situations arise.
  5. Identify and confirm communication requirements in line with contractual obligations and stakeholder needs.
Identify stakeholder networks and relationships.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use networking strategies to establish, develop and maintain working relationships to promote benefits to the contract requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop and maintain confidence of stakeholders through high standards of behaviour and ethical conduct.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use negotiation strategies to achieve positive outcomes when difficult situations arise.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and confirm communication requirements in line with contractual obligations and stakeholder needs.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement contract strategies

  1. Identify requirements of confidentiality and freedom of information for the contract.
  2. Develop communication and/or information strategy that matches needs of the organisation, the contract and the contractor’s business environment.
  3. Establish contract review requirements with stakeholders.
  4. Develop contract review strategy to review management of the contract, contractor performance and user satisfaction.
Identify requirements of confidentiality and freedom of information for the contract.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop communication and/or information strategy that matches needs of the organisation, the contract and the contractor’s business environment.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish contract review requirements with stakeholders.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop contract review strategy to review management of the contract, contractor performance and user satisfaction.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement contractual arrangements

  1. Establish and manage business relationship with contractor.
  2. Implement start-up or transition arrangements.
  3. Establish financial, administrative and information management processes.
  4. Implement contractual arrangements according to contract management plan.
  5. Maintain appropriate records for the life of the contract.
Establish and manage business relationship with contractor.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement start-up or transition arrangements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish financial, administrative and information management processes.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement contractual arrangements according to contract management plan.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain appropriate records for the life of the contract.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Confirm contract requirements

1.1 Identify legislation, public sector standards and organisational requirements relating to probity, financial management, approvals and other considerations for inclusion in the contract management plan.

1.2 Re-confirm contract requirements with all parties.

1.3 Determine obligations to the contractor, limits of authority and delegations according to contractual arrangements.

1.4 Confirm start-up or transition arrangements.

2. Prepare contract management plan

2.1 Identify contract risks and develop a risk management plan.

2.2 Determine procedures to identify, receive and address contract variations.

2.3 Determine procedures to investigate, resolve or refer disputes or complaints.

2.4 Develop and negotiate key performance indicators and identify and approve administrative processes for the life of the contract.

2.5 Document, obtain approval on and maintain a contract management plan that addresses key elements.

2.6 Apply expected standards of behaviour, probity and privacy principles to all elements of contract management plan.

2.7 Apply environmental, sustainability and corporate social responsibility principles to all elements of contract management plan.

3. Develop stakeholder relationships

3.1 Identify stakeholder networks and relationships.

3.2 Use networking strategies to establish, develop and maintain working relationships to promote benefits to the contract requirements.

3.3 Develop and maintain confidence of stakeholders through high standards of behaviour and ethical conduct.

3.4 Use negotiation strategies to achieve positive outcomes when difficult situations arise.

3.5 Identify and confirm communication requirements in line with contractual obligations and stakeholder needs.

4. Implement contract strategies

4.1 Identify requirements of confidentiality and freedom of information for the contract.

4.2 Develop communication and/or information strategy that matches needs of the organisation, the contract and the contractor’s business environment.

4.3 Establish contract review requirements with stakeholders.

4.4 Develop contract review strategy to review management of the contract, contractor performance and user satisfaction.

5. Implement contractual arrangements

5.1 Establish and manage business relationship with contractor.

5.2 Implement start-up or transition arrangements.

5.3 Establish financial, administrative and information management processes.

5.4 Implement contractual arrangements according to contract management plan.

5.5 Maintain appropriate records for the life of the contract.

Required Skills and Knowledge

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Confirm contract requirements

1.1 Identify legislation, public sector standards and organisational requirements relating to probity, financial management, approvals and other considerations for inclusion in the contract management plan.

1.2 Re-confirm contract requirements with all parties.

1.3 Determine obligations to the contractor, limits of authority and delegations according to contractual arrangements.

1.4 Confirm start-up or transition arrangements.

2. Prepare contract management plan

2.1 Identify contract risks and develop a risk management plan.

2.2 Determine procedures to identify, receive and address contract variations.

2.3 Determine procedures to investigate, resolve or refer disputes or complaints.

2.4 Develop and negotiate key performance indicators and identify and approve administrative processes for the life of the contract.

2.5 Document, obtain approval on and maintain a contract management plan that addresses key elements.

2.6 Apply expected standards of behaviour, probity and privacy principles to all elements of contract management plan.

2.7 Apply environmental, sustainability and corporate social responsibility principles to all elements of contract management plan.

3. Develop stakeholder relationships

3.1 Identify stakeholder networks and relationships.

3.2 Use networking strategies to establish, develop and maintain working relationships to promote benefits to the contract requirements.

3.3 Develop and maintain confidence of stakeholders through high standards of behaviour and ethical conduct.

3.4 Use negotiation strategies to achieve positive outcomes when difficult situations arise.

3.5 Identify and confirm communication requirements in line with contractual obligations and stakeholder needs.

4. Implement contract strategies

4.1 Identify requirements of confidentiality and freedom of information for the contract.

4.2 Develop communication and/or information strategy that matches needs of the organisation, the contract and the contractor’s business environment.

4.3 Establish contract review requirements with stakeholders.

4.4 Develop contract review strategy to review management of the contract, contractor performance and user satisfaction.

5. Implement contractual arrangements

5.1 Establish and manage business relationship with contractor.

5.2 Implement start-up or transition arrangements.

5.3 Establish financial, administrative and information management processes.

5.4 Implement contractual arrangements according to contract management plan.

5.5 Maintain appropriate records for the life of the contract.

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

networking, consulting and negotiating with contractors and stakeholders

developing a written contract management plan and sub-plans

reading and applying complex documents, including contracts, legislation and guidelines

provide feedback

modelling effective team management approaches

referring issues to the correct person

applying understanding of supplier issues and supply chain management in the context of procurement risk management

planning and organising skills to manage and update the contract management plan and sub-plans

maintaining currency of best practice examples in procurement practice and relevant procurement legislation, policies and procedures

use electronic procurement templates

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

Commonwealth, state or territory, and local government legislation, policies, practices and guidelines relating to contract management, including environmental purchasing, sustainability and corporate social responsibility guidance relevant to the contract

organisational procurement policies, practices and approval processes

contract management planning for diverse contractual situations

privacy and confidentiality issues

codes of conduct, codes of practice and standards of individual behaviour relating to management of contracts and relationships with contractors

financial and accounting issues relevant to the contract