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Evidence Guide: PSPPM504A - Carry out complex project activities

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

PSPPM504A - Carry out complex project activities

What evidence can you provide to prove your understanding of each of the following citeria?

Review and confirm project requirements

  1. Limits of own responsibility and reporting requirements are confirmed for each of the projects/project activities assigned
  2. Information and supporting materials for each project/project activity are obtained in accordance with project requirements, organisational policy and procedures
  3. Project plans are analysed and requirements, timeframes, roles, responsibilities and stakeholder involvement are confirmed for each
  4. Project management procedures and controls are confirmed in accordance with each project plan, and any required changes are negotiated according to the project plan change management strategy
  5. Project plans are updated with confirmed information for milestones, resources, team members and steering committee details
Limits of own responsibility and reporting requirements are confirmed for each of the projects/project activities assigned

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Information and supporting materials for each project/project activity are obtained in accordance with project requirements, organisational policy and procedures

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Project plans are analysed and requirements, timeframes, roles, responsibilities and stakeholder involvement are confirmed for each

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Project management procedures and controls are confirmed in accordance with each project plan, and any required changes are negotiated according to the project plan change management strategy

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Project plans are updated with confirmed information for milestones, resources, team members and steering committee details

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Organise and undertake project activities

  1. Personal work plans are prepared to assign activities, timeframes and milestones for all projects/project activities to a single planning management framework to meet the progress requirements for each project/project activity
  2. Where project requirements cannot be accommodated and clashes occur, negotiations are conducted with project managers and/or supervisory staff to find a compromise satisfactory to all stakeholders
  3. Project tasks are accomplished in accordance with project plans and any changes are managed in accordance with the approved project change strategy
  4. Project data is captured and recorded in accordance with project requirements
  5. Specialist advice and support are provided to project managers, steering committees and stakeholders as required to achieve project objectives
Personal work plans are prepared to assign activities, timeframes and milestones for all projects/project activities to a single planning management framework to meet the progress requirements for each project/project activity

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Where project requirements cannot be accommodated and clashes occur, negotiations are conducted with project managers and/or supervisory staff to find a compromise satisfactory to all stakeholders

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Project tasks are accomplished in accordance with project plans and any changes are managed in accordance with the approved project change strategy

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Project data is captured and recorded in accordance with project requirements

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Specialist advice and support are provided to project managers, steering committees and stakeholders as required to achieve project objectives

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Manage progress of multiple projects/activities

  1. Project management tools are used for integration and timing of project activities and achievement of project outcomes
  2. Risks to progress and achievement of project objectives are anticipated and reported to project management for action in accordance with risk management plans
  3. Completion of project activities and progress against targets and milestones are monitored and corrective action is taken if needed, in accordance with project plans and in consultation with project managers
  4. Problem solving to find innovative solutions to project problems or unplanned-for contingencies is undertaken in consultation with project management
  5. Progress reports are provided as required by project communication plans
Project management tools are used for integration and timing of project activities and achievement of project outcomes

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Risks to progress and achievement of project objectives are anticipated and reported to project management for action in accordance with risk management plans

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Completion of project activities and progress against targets and milestones are monitored and corrective action is taken if needed, in accordance with project plans and in consultation with project managers

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Problem solving to find innovative solutions to project problems or unplanned-for contingencies is undertaken in consultation with project management

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Progress reports are provided as required by project communication plans

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Finalise project activities

  1. Project deliverables for each project/activity are completed to the required standard in the required timeframes
  2. Recordkeeping associated with each project is completed as required by project plans
  3. Project processes are evaluated, issues identified and recommendations made for continuous improvement of projects/activities
  4. Project reports are prepared containing required information completed to the required standard using agreed style, voice and formats
  5. Project hand-overs of deliverables and return of borrowed/unused materials are completed in accordance with project plans and organisational procedures
Project deliverables for each project/activity are completed to the required standard in the required timeframes

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Recordkeeping associated with each project is completed as required by project plans

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Project processes are evaluated, issues identified and recommendations made for continuous improvement of projects/activities

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Project reports are prepared containing required information completed to the required standard using agreed style, voice and formats

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Project hand-overs of deliverables and return of borrowed/unused materials are completed in accordance with project plans and organisational procedures

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Review and confirm project requirements

  1. Limits of own responsibility and reporting requirements are confirmed for each of the projects/project activities assigned.
  2. Information and supporting materials for each project/project activity are obtained in accordance with project requirements, organisational policy and procedures.
  3. Project plans are analysed and requirements, timeframes, roles, responsibilities and stakeholder involvement are confirmed for each.
  4. Project management procedures and controls are confirmed in accordance with each project plan, and any required changes are negotiated according to the project plan change management strategy.
  5. Project plans are updated with confirmed information for milestones, resources, team members and steering committee details.
Limits of own responsibility and reporting requirements are confirmed for each of the projects/project activities assigned.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Information and supporting materials for each project/project activity are obtained in accordance with project requirements, organisational policy and procedures.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Project plans are analysed and requirements, timeframes, roles, responsibilities and stakeholder involvement are confirmed for each.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Project management procedures and controls are confirmed in accordance with each project plan, and any required changes are negotiated according to the project plan change management strategy.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Project plans are updated with confirmed information for milestones, resources, team members and steering committee details.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Organise and undertake project activities

  1. Personal work plans are prepared to assign activities, timeframes and milestones for all projects/project activities to a single planning management framework to meet the progress requirements for each project/project activity.
  2. Where project requirements cannot be accommodated and clashes occur, negotiations are conducted with project managers and/or supervisory staff to find a compromise satisfactory to all stakeholders.
  3. Project tasks are accomplished in accordance with project plans and any changes are managed in accordance with the approved project change strategy.
  4. Project data is captured and recorded in accordance with project requirements.
  5. Specialist advice and support are provided to project managers, steering committees and stakeholders as required to achieve project objectives.
Personal work plans are prepared to assign activities, timeframes and milestones for all projects/project activities to a single planning management framework to meet the progress requirements for each project/project activity.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Where project requirements cannot be accommodated and clashes occur, negotiations are conducted with project managers and/or supervisory staff to find a compromise satisfactory to all stakeholders.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Project tasks are accomplished in accordance with project plans and any changes are managed in accordance with the approved project change strategy.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Project data is captured and recorded in accordance with project requirements.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Specialist advice and support are provided to project managers, steering committees and stakeholders as required to achieve project objectives.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Manage progress of multiple projects/activities

  1. Project management tools are used for integration and timing of project activities and achievement of project outcomes.
  2. Risks to progress and achievement of project objectives are anticipated and reported to project management for action in accordance with risk management plans.
  3. Completion of project activities and progress against targets and milestones are monitored and corrective action is taken if needed, in accordance with project plans and in consultation with project managers.
  4. Problem solving to find innovative solutions to project problems or unplanned-for contingencies is undertaken in consultation with project management.
  5. Progress reports are provided as required by project communication plans.
Project management tools are used for integration and timing of project activities and achievement of project outcomes.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Risks to progress and achievement of project objectives are anticipated and reported to project management for action in accordance with risk management plans.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Completion of project activities and progress against targets and milestones are monitored and corrective action is taken if needed, in accordance with project plans and in consultation with project managers.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Problem solving to find innovative solutions to project problems or unplanned-for contingencies is undertaken in consultation with project management.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Progress reports are provided as required by project communication plans.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Finalise project activities

  1. Project deliverables for each project/activity are completed to the required standard in the required timeframes.
  2. Recordkeeping associated with each project is completed as required by project plans.
  3. Project processes are evaluated, issues identified and recommendations made for continuous improvement of projects/activities.
  4. Project reports are prepared containing required information completed to the required standard using agreed style, voice and formats.
  5. Project hand-overs of deliverables and return of borrowed/unused materials are completed in accordance with project plans and organisational procedures.
Project deliverables for each project/activity are completed to the required standard in the required timeframes.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Recordkeeping associated with each project is completed as required by project plans.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Project processes are evaluated, issues identified and recommendations made for continuous improvement of projects/activities.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Project reports are prepared containing required information completed to the required standard using agreed style, voice and formats.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Project hand-overs of deliverables and return of borrowed/unused materials are completed in accordance with project plans and organisational procedures.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The Evidence Guide specifies the evidence required to demonstrate achievement in the unit of competency as a whole. It must be read in conjunction with the Unit descriptor, Performance Criteria, the Range Statement and the Assessment Guidelines for the Public Sector Training Package.

Units to be assessed together

Pre-requisite units that must be achieved prior to this unit:Nil

Co-requisite units that must be assessed with this unit:Nil

Co-assessed units that may be assessed with this unit to increase the efficiency and realism of the assessment process include, but are not limited to:

PSPETHC501B Promote the values and ethos of public service

PSPGOV502B Develop client services

PSPGOV503B Coordinate resource allocation and usage

PSPGOV504B Undertake research and analysis

PSPGOV505A Promote diversity

PSPGOV507A Undertake negotiations

PSPGOV512A Use complex workplace communication strategies

PSPPROC501A Manage contract risk

PSPPROC502A Establish contract management arrangements

PSPPROC503A Manage contract performance

Overview of evidence requirements

In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms:

the knowledge requirements of this unit

the skill requirements of this unit

application of the Employability Skills as they relate to this unit (see Employability Summaries in Qualifications Framework)

complex project activities carried out in a range of (3 or more) contexts (or occasions, over time)

Resources required to carry out assessment

These resources include:

legislation, guidelines, procedures and protocols relating to project management

workplace project documentation

scenarios and case studies

examples of project management tools

Where and how to assess evidence

Valid assessment of this unit requires:

a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered when conducting multiple project activities, including coping with difficulties, irregularities and breakdowns in routine

complex project activities carried out in a range of (3 or more) contexts (or occasions, over time)

Assessment methods should reflect workplace demands, such as literacy, and the needs of particular groups, such as:

people with disabilities

people from culturally and linguistically diverse backgrounds

Aboriginal and Torres Strait Islander people

women

young people

older people

people in rural and remote locations

Assessment methods suitable for valid and reliable assessment of this competency may include, but are not limited to, a combination of 2 or more of:

case studies

demonstration

portfolios

questioning

scenarios

authenticated evidence from the workplace and/or training courses

For consistency of assessment

Evidence must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments

Required Skills and Knowledge

This section describes the essential skills and knowledge and their level, required for this unit.

Skill requirements

Look for evidence that confirms skills in:

managing the logistics of dealing with multiple projects/activities, masters and milestones

managing self, time and costs

using project management tools

negotiating changes to timelines, roles and responsibilities

communicating with project managers and other stakeholders using a range of communication styles to suit different audiences and purposes

responding to diversity, including gender and disability

recording information, writing recommendations and preparing reports requiring complex language structures and precision of expression

applying workplace safety procedures in line with project requirements

accessing/preparing information electronically or in hard copy

Knowledge requirements

Look for evidence that confirms knowledge and understanding of:

legislation, organisational policies and procedures that may impact on projects and management of the projects, for example:

public sector codes of ethics/conduct

occupational health and safety and environmental and sustainaibilty standards

project governance requirements

quality standards

risk management

procurement

financial management

human resources

equal employment opportunity, equity and diversity principles

principles of project management

project management tools to suit the combination of projects/activities carried out

risk management strategies for carrying out multiple projects

Range Statement

The Range Statement provides information about the context in which the unit of competency is carried out. The variables cater for differences between States and Territories and the Commonwealth, and between organisations and workplaces. They allow for different work requirements, work practices and knowledge. The Range Statement also provides a focus for assessment. It relates to the unit as a whole. Text in bold italics in the Performance Criteria is explained here.

Policy and procedures may include:

government legislation (Federal, State and Local) affecting organisation's administration such as:

public sector management acts

financial management and accounting legislation and regulations

privacy legislation

government and organisational guidelines and procedures relating to:

project governance

resourcing

security

strategic plans

recruitment

risk management

procurement guidelines

designation approvals

industrial agreements

environmental and sustainability standards

Project plans will include some or all of:

acquisition strategies

budget and financial management strategy

contract management

cost estimates

evaluation criteria

expected outcomes/measurable benefits of the project

facilities

inclusions and exclusions from project

information/communication strategy

intellectual property strategies

milestones

objectives

occupational health and safety plan

outputs/project deliverables and their acceptance criteria

people plan including human resource management and human resource development

performance criteria/indicators

project control mechanisms

project implementation strategy

project governance strategy

purpose

quality assurance

quality control

quality standards for project

rationale

required project resources

resource management

risk management

roles and responsibilities

schedule/timeline

task/work breakdown structure (WBS)

Stakeholders may include

project sponsor/funding bodies

clients or customers (internal and external)

industry

other agencies

general public

relevant interest groups

unions

functional areas

the organisation's senior management

Ministers

project team

steering committee members

end user

supplier/service provider

Project data may include

research data

quality data including trials or test results

draft materials

samples, prototypes, models

project outcomes

record of time spent on project and progress in completing project

correspondence

financial data including costs, expenditure, income generated, purchases

Project management tools may include:

risk analysis

organisational project governance framework

communications plan

reporting framework

project management software and other tools:

Gantt and bar charts

Program Evaluation and Review Technique (PERT) charts

Critical Path Method

cost schedule control system

logistics support analysis

life cycle cost analysis

spreadsheets

recording systems - electronic and manual

Risk management may include:

removing the risk

transferring the risk

minimising the risk

accepting the risk

preparing a contingency plan

keeping reserves

Consultation with project managers may also include:

steering committees

project sponsors

business owners of the projects

program managers

specialist project management office

chief executive officer, manager or management representative

funding body representatives

customers or clients

Solutions to problems may include:

reducing costs

researching and applying more efficient methods of completing project tasks

seeking further resources to meet deadline

negotiating an extension of deadline or redefining completion or quantities or quality of outcomes

sharing of ideas to gain improvements to work undertaken within the project

outsourcing aspects of the project

changing roles and responsibilities within project team