The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Advise and assist clients to comply with legislation or standards
|
|
Confirm client needs, expectations, attitudes and current level of knowledge. Completed |
Evidence:
|
Identify and manage risks related to possible confrontations. Completed |
Evidence:
|
Provide advice to client's that is current, prompt and meets the specific needs of clients in its range, depth and form of presentation. Completed |
Evidence:
|
Seek feedback on clients' levels of understanding and use additional information or explanation to clarify issues if required. Completed |
Evidence:
|
Provide information to promote the benefits of compliance and the consequences of non-compliance. Completed |
Evidence:
|
Advise clients of processes and timelines when interpretation and/or advice from others is needed for complex matters. Completed |
Evidence:
|
Implement communication strategies to improve compliance
|
|
Tailor communication strategies to the audience and the context. Completed |
Evidence:
|
Apply presentation standards in accordance with the needs of clients. Completed |
Evidence:
|
Highlight community rights and responsibilities and avenues for public redress under legislation or standards, when applicable. Completed |
Evidence:
|
Use conflict resolution techniques if necessary and protect the safety of self and others. Completed |
Evidence:
|
Adjust content and presentation of communication strategies in response to feedback gathered from a range of clients. Completed |
Evidence:
|
Advise and assist clients to comply with legislation or standards
|
|
Confirm client needs, expectations, attitudes and current level of knowledge. Completed |
Evidence:
|
Identify and manage risks related to possible confrontations. Completed |
Evidence:
|
Provide advice to client's that is current, prompt and meets the specific needs of clients in its range, depth and form of presentation. Completed |
Evidence:
|
Seek feedback on clients' levels of understanding and use additional information or explanation to clarify issues if required. Completed |
Evidence:
|
Provide information to promote the benefits of compliance and the consequences of non-compliance. Completed |
Evidence:
|
Advise clients of processes and timelines when interpretation and/or advice from others is needed for complex matters. Completed |
Evidence:
|
Implement communication strategies to improve compliance
|
|
Tailor communication strategies to the audience and the context. Completed |
Evidence:
|
Apply presentation standards in accordance with the needs of clients. Completed |
Evidence:
|
Highlight community rights and responsibilities and avenues for public redress under legislation or standards, when applicable. Completed |
Evidence:
|
Use conflict resolution techniques if necessary and protect the safety of self and others. Completed |
Evidence:
|
Adjust content and presentation of communication strategies in response to feedback gathered from a range of clients. Completed |
Evidence:
|