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Evidence Guide: PSPREG008 - Act on non-compliance

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

PSPREG008 - Act on non-compliance

What evidence can you provide to prove your understanding of each of the following citeria?

Attend situations where non-compliance is suspected/alleged

  1. Follow procedure.
  2. Maintain personal conduct.
  3. Protect the safety of self and others.
  4. Make prompt requests for assistance.
  5. Carry out activities and actions in accordance with rules of evidence.
Follow procedure.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain personal conduct.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Protect the safety of self and others.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Make prompt requests for assistance.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Carry out activities and actions in accordance with rules of evidence.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Take action on non-compliance

  1. Consider mitigating circumstances.
  2. Select action on non-compliance to match the seriousness of the offence.
  3. Inform clients of the action, justification for it and their rights of appeal.
  4. Take action in accordance with legal requirements.
  5. Carry out personal actions and/or conduct in accordance with protocols and protect the rights and responsibilities of clients.
Consider mitigating circumstances.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Select action on non-compliance to match the seriousness of the offence.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Inform clients of the action, justification for it and their rights of appeal.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Take action in accordance with legal requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Carry out personal actions and/or conduct in accordance with protocols and protect the rights and responsibilities of clients.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Attend situations where non-compliance is suspected/alleged

  1. Follow procedure.
  2. Maintain personal conduct.
  3. Protect the safety of self and others.
  4. Make prompt requests for assistance.
  5. Carry out activities and actions in accordance with rules of evidence.
Follow procedure.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain personal conduct.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Protect the safety of self and others.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Make prompt requests for assistance.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Carry out activities and actions in accordance with rules of evidence.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Take action on non-compliance

  1. Consider mitigating circumstances.
  2. Select action on non-compliance to match the seriousness of the offence.
  3. Inform clients of the action, justification for it and their rights of appeal.
  4. Take action in accordance with legal requirements.
  5. Carry out personal actions and/or conduct in accordance with protocols and protect the rights and responsibilities of clients.
Consider mitigating circumstances.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Select action on non-compliance to match the seriousness of the offence.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Inform clients of the action, justification for it and their rights of appeal.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Take action in accordance with legal requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Carry out personal actions and/or conduct in accordance with protocols and protect the rights and responsibilities of clients.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Attend situations where non-compliance is suspected/alleged

1.1 Follow procedure.

1.2 Maintain personal conduct.

1.3 Protect the safety of self and others.

1.4 Make prompt requests for assistance.

1.5 Carry out activities and actions in accordance with rules of evidence.

2. Take action on non-compliance

2.1 Consider mitigating circumstances.

2.2 Select action on non-compliance to match the seriousness of the offence.

2.3 Inform clients of the action, justification for it and their rights of appeal.

2.4 Take action in accordance with legal requirements.

2.5 Carry out personal actions and/or conduct in accordance with protocols and protect the rights and responsibilities of clients.

Required Skills and Knowledge

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Attend situations where non-compliance is suspected/alleged

1.1 Follow procedure.

1.2 Maintain personal conduct.

1.3 Protect the safety of self and others.

1.4 Make prompt requests for assistance.

1.5 Carry out activities and actions in accordance with rules of evidence.

2. Take action on non-compliance

2.1 Consider mitigating circumstances.

2.2 Select action on non-compliance to match the seriousness of the offence.

2.3 Inform clients of the action, justification for it and their rights of appeal.

2.4 Take action in accordance with legal requirements.

2.5 Carry out personal actions and/or conduct in accordance with protocols and protect the rights and responsibilities of clients.

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

undertaking negotiation and conflict resolution

applying risk management and self-preservation techniques

using judgment and decision making

exchanging often complex oral information in a form to suit diverse audiences

writing requiring accuracy of expression and formality in structure and format

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

public sector legislation

organisational parameters for decision-making

range of appropriate actions possible for different offences

negotiation in the context of achieving compliance

awareness of social and cultural issues