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Evidence Guide: PSPREG021 - Coordinate investigation processes

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

PSPREG021 - Coordinate investigation processes

What evidence can you provide to prove your understanding of each of the following citeria?

Plan investigation

  1. Identify, document and communicate objectives and desired outcomes of the investigation to investigation team.
  2. Review relevant legislation and consult stakeholders to ensure sound preparation for the investigation.
  3. Identify and authorise resource requirements after considering other organisational needs.
  4. Establish communications strategy in consultation with team.
  5. Put in place continuous review mechanisms to monitor the progress of the investigation.
  6. Use investigation management system to develop investigation plan, allocate resources and provide for systematic recording of investigation decisions.
Identify, document and communicate objectives and desired outcomes of the investigation to investigation team.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review relevant legislation and consult stakeholders to ensure sound preparation for the investigation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and authorise resource requirements after considering other organisational needs.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish communications strategy in consultation with team.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Put in place continuous review mechanisms to monitor the progress of the investigation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use investigation management system to develop investigation plan, allocate resources and provide for systematic recording of investigation decisions.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare for investigation

  1. Develop an evidence matrix and update as required.
  2. Make assessment of possible avenues of enquiry.
  3. Determine elements and/or proofs of the offence and identify witnesses.
  4. Conduct consultation with other organisations when investigation impacts on their organisation.
  5. Assess potential for action and liaise with appropriate authorities to determine when action should begin and what is involved.
Develop an evidence matrix and update as required.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Make assessment of possible avenues of enquiry.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine elements and/or proofs of the offence and identify witnesses.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conduct consultation with other organisations when investigation impacts on their organisation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assess potential for action and liaise with appropriate authorities to determine when action should begin and what is involved.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Lead and support investigation team

  1. Allocate personnel to the investigation based upon their skills, knowledge and abilities in relation to the requirements of the investigation.
  2. Locate specialist resources internally and externally to facilitate successful outcome.
  3. Organise administrative support from commencement of investigation.
  4. Provide ongoing advice and support to the team in accordance with the requirements of the investigation.
  5. Revise investigation plan as required in response to contingencies in consultation with investigative team, and incorporate suggestions where practicable.
Allocate personnel to the investigation based upon their skills, knowledge and abilities in relation to the requirements of the investigation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Locate specialist resources internally and externally to facilitate successful outcome.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Organise administrative support from commencement of investigation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide ongoing advice and support to the team in accordance with the requirements of the investigation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Revise investigation plan as required in response to contingencies in consultation with investigative team, and incorporate suggestions where practicable.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor progress of investigation

  1. Monitor investigation against the requirements of the continuously updated investigation plan.
  2. Monitor evidence collection and handling of witnesses and/or alleged offenders to ensure conduct is in accordance with rules of evidence and procedural fairness considerations.
  3. Consult team members regularly on progress of the investigation in both informal situations and scheduled reviews.
  4. Discuss obstacles encountered during the investigation and find solutions.
  5. Monitor key tasks, deadlines and timelines, anticipate risks and authorise extra resources and/or external expertise as required.
  6. Monitor requirement for specialists to ensure their cost-effective use.
Monitor investigation against the requirements of the continuously updated investigation plan.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor evidence collection and handling of witnesses and/or alleged offenders to ensure conduct is in accordance with rules of evidence and procedural fairness considerations.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Consult team members regularly on progress of the investigation in both informal situations and scheduled reviews.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Discuss obstacles encountered during the investigation and find solutions.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor key tasks, deadlines and timelines, anticipate risks and authorise extra resources and/or external expertise as required.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor requirement for specialists to ensure their cost-effective use.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Finalise and report on investigation

  1. Supervise final stage of investigation to ensure conclusion in court or other body if appropriate.
  2. Finalise investigation within (revised) budget and record time restrictions and results.
  3. Initiate administrative actions where appropriate.
  4. Provide witnesses, alleged offenders and other persons and/or organisations affected by the investigation with sufficient information about the outcome.
  5. Plan follow-up actions to progress to next stage if planned outcome is not achieved, or to take no further action.
  6. Make reports to management on outcomes relevant to future compliance activities particularly on how the investigation management system and organisational procedures assisted or impeded investigation.
Supervise final stage of investigation to ensure conclusion in court or other body if appropriate.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Finalise investigation within (revised) budget and record time restrictions and results.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Initiate administrative actions where appropriate.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide witnesses, alleged offenders and other persons and/or organisations affected by the investigation with sufficient information about the outcome.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Plan follow-up actions to progress to next stage if planned outcome is not achieved, or to take no further action.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Make reports to management on outcomes relevant to future compliance activities particularly on how the investigation management system and organisational procedures assisted or impeded investigation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conduct debriefing

  1. Review activities against objectives and outcomes of the investigation.
  2. Highlight strengths and weaknesses in investigation process for future investigations.
  3. Note precedents and problems for future investigations.
  4. Acknowledge achievements through formal and informal means.
  5. Prepare debriefing report.
Review activities against objectives and outcomes of the investigation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Highlight strengths and weaknesses in investigation process for future investigations.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Note precedents and problems for future investigations.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Acknowledge achievements through formal and informal means.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare debriefing report.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Plan investigation

  1. Identify, document and communicate objectives and desired outcomes of the investigation to investigation team.
  2. Review relevant legislation and consult stakeholders to ensure sound preparation for the investigation.
  3. Identify and authorise resource requirements after considering other organisational needs.
  4. Establish communications strategy in consultation with team.
  5. Put in place continuous review mechanisms to monitor the progress of the investigation.
  6. Use investigation management system to develop investigation plan, allocate resources and provide for systematic recording of investigation decisions.
Identify, document and communicate objectives and desired outcomes of the investigation to investigation team.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review relevant legislation and consult stakeholders to ensure sound preparation for the investigation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and authorise resource requirements after considering other organisational needs.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish communications strategy in consultation with team.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Put in place continuous review mechanisms to monitor the progress of the investigation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use investigation management system to develop investigation plan, allocate resources and provide for systematic recording of investigation decisions.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare for investigation

  1. Develop an evidence matrix and update as required.
  2. Make assessment of possible avenues of enquiry.
  3. Determine elements and/or proofs of the offence and identify witnesses.
  4. Conduct consultation with other organisations when investigation impacts on their organisation.
  5. Assess potential for action and liaise with appropriate authorities to determine when action should begin and what is involved.
Develop an evidence matrix and update as required.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Make assessment of possible avenues of enquiry.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine elements and/or proofs of the offence and identify witnesses.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conduct consultation with other organisations when investigation impacts on their organisation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assess potential for action and liaise with appropriate authorities to determine when action should begin and what is involved.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Lead and support investigation team

  1. Allocate personnel to the investigation based upon their skills, knowledge and abilities in relation to the requirements of the investigation.
  2. Locate specialist resources internally and externally to facilitate successful outcome.
  3. Organise administrative support from commencement of investigation.
  4. Provide ongoing advice and support to the team in accordance with the requirements of the investigation.
  5. Revise investigation plan as required in response to contingencies in consultation with investigative team, and incorporate suggestions where practicable.
Allocate personnel to the investigation based upon their skills, knowledge and abilities in relation to the requirements of the investigation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Locate specialist resources internally and externally to facilitate successful outcome.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Organise administrative support from commencement of investigation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide ongoing advice and support to the team in accordance with the requirements of the investigation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Revise investigation plan as required in response to contingencies in consultation with investigative team, and incorporate suggestions where practicable.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor progress of investigation

  1. Monitor investigation against the requirements of the continuously updated investigation plan.
  2. Monitor evidence collection and handling of witnesses and/or alleged offenders to ensure conduct is in accordance with rules of evidence and procedural fairness considerations.
  3. Consult team members regularly on progress of the investigation in both informal situations and scheduled reviews.
  4. Discuss obstacles encountered during the investigation and find solutions.
  5. Monitor key tasks, deadlines and timelines, anticipate risks and authorise extra resources and/or external expertise as required.
  6. Monitor requirement for specialists to ensure their cost-effective use.
Monitor investigation against the requirements of the continuously updated investigation plan.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor evidence collection and handling of witnesses and/or alleged offenders to ensure conduct is in accordance with rules of evidence and procedural fairness considerations.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Consult team members regularly on progress of the investigation in both informal situations and scheduled reviews.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Discuss obstacles encountered during the investigation and find solutions.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor key tasks, deadlines and timelines, anticipate risks and authorise extra resources and/or external expertise as required.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor requirement for specialists to ensure their cost-effective use.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Finalise and report on investigation

  1. Supervise final stage of investigation to ensure conclusion in court or other body if appropriate.
  2. Finalise investigation within (revised) budget and record time restrictions and results.
  3. Initiate administrative actions where appropriate.
  4. Provide witnesses, alleged offenders and other persons and/or organisations affected by the investigation with sufficient information about the outcome.
  5. Plan follow-up actions to progress to next stage if planned outcome is not achieved, or to take no further action.
  6. Make reports to management on outcomes relevant to future compliance activities particularly on how the investigation management system and organisational procedures assisted or impeded investigation.
Supervise final stage of investigation to ensure conclusion in court or other body if appropriate.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Finalise investigation within (revised) budget and record time restrictions and results.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Initiate administrative actions where appropriate.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide witnesses, alleged offenders and other persons and/or organisations affected by the investigation with sufficient information about the outcome.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Plan follow-up actions to progress to next stage if planned outcome is not achieved, or to take no further action.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Make reports to management on outcomes relevant to future compliance activities particularly on how the investigation management system and organisational procedures assisted or impeded investigation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conduct debriefing

  1. Review activities against objectives and outcomes of the investigation.
  2. Highlight strengths and weaknesses in investigation process for future investigations.
  3. Note precedents and problems for future investigations.
  4. Acknowledge achievements through formal and informal means.
  5. Prepare debriefing report.
Review activities against objectives and outcomes of the investigation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Highlight strengths and weaknesses in investigation process for future investigations.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Note precedents and problems for future investigations.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Acknowledge achievements through formal and informal means.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare debriefing report.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Plan investigation

1.1 Identify, document and communicate objectives and desired outcomes of the investigation to investigation team.

1.2 Review relevant legislation and consult stakeholders to ensure sound preparation for the investigation.

1.3 Identify and authorise resource requirements after considering other organisational needs.

1.4 Establish communications strategy in consultation with team.

1.5 Put in place continuous review mechanisms to monitor the progress of the investigation.

1.6 Use investigation management system to develop investigation plan, allocate resources and provide for systematic recording of investigation decisions.

2. Prepare for investigation

2.1 Develop an evidence matrix and update as required.

2.2 Make assessment of possible avenues of enquiry.

2.3 Determine elements and/or proofs of the offence and identify witnesses.

2.4 Conduct consultation with other organisations when investigation impacts on their organisation.

2.5 Assess potential for action and liaise with appropriate authorities to determine when action should begin and what is involved.

3. Lead and support investigation team

3.1 Allocate personnel to the investigation based upon their skills, knowledge and abilities in relation to the requirements of the investigation.

3.2 Locate specialist resources internally and externally to facilitate successful outcome.

3.3 Organise administrative support from commencement of investigation.

3.4 Provide ongoing advice and support to the team in accordance with the requirements of the investigation.

3.5 Revise investigation plan as required in response to contingencies in consultation with investigative team, and incorporate suggestions where practicable.

4. Monitor progress of investigation

4.1 Monitor investigation against the requirements of the continuously updated investigation plan.

4.2 Monitor evidence collection and handling of witnesses and/or alleged offenders to ensure conduct is in accordance with rules of evidence and procedural fairness considerations.

4.3 Consult team members regularly on progress of the investigation in both informal situations and scheduled reviews.

4.4 Discuss obstacles encountered during the investigation and find solutions.

4.5 Monitor key tasks, deadlines and timelines, anticipate risks and authorise extra resources and/or external expertise as required.

4.6 Monitor requirement for specialists to ensure their cost-effective use.

5. Finalise and report on investigation

5.1 Supervise final stage of investigation to ensure conclusion in court or other body if appropriate.

5.2 Finalise investigation within (revised) budget and record time restrictions and results.

5.3 Initiate administrative actions where appropriate.

5.4 Provide witnesses, alleged offenders and other persons and/or organisations affected by the investigation with sufficient information about the outcome.

5.5 Plan follow-up actions to progress to next stage if planned outcome is not achieved, or to take no further action.

5.6 Make reports to management on outcomes relevant to future compliance activities particularly on how the investigation management system and organisational procedures assisted or impeded investigation.

6. Conduct debriefing

6.1 Review activities against objectives and outcomes of the investigation.

6.2 Highlight strengths and weaknesses in investigation process for future investigations.

6.3 Note precedents and problems for future investigations.

6.4 Acknowledge achievements through formal and informal means.

6.5 Prepare debriefing report.

Required Skills and Knowledge

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Plan investigation

1.1 Identify, document and communicate objectives and desired outcomes of the investigation to investigation team.

1.2 Review relevant legislation and consult stakeholders to ensure sound preparation for the investigation.

1.3 Identify and authorise resource requirements after considering other organisational needs.

1.4 Establish communications strategy in consultation with team.

1.5 Put in place continuous review mechanisms to monitor the progress of the investigation.

1.6 Use investigation management system to develop investigation plan, allocate resources and provide for systematic recording of investigation decisions.

2. Prepare for investigation

2.1 Develop an evidence matrix and update as required.

2.2 Make assessment of possible avenues of enquiry.

2.3 Determine elements and/or proofs of the offence and identify witnesses.

2.4 Conduct consultation with other organisations when investigation impacts on their organisation.

2.5 Assess potential for action and liaise with appropriate authorities to determine when action should begin and what is involved.

3. Lead and support investigation team

3.1 Allocate personnel to the investigation based upon their skills, knowledge and abilities in relation to the requirements of the investigation.

3.2 Locate specialist resources internally and externally to facilitate successful outcome.

3.3 Organise administrative support from commencement of investigation.

3.4 Provide ongoing advice and support to the team in accordance with the requirements of the investigation.

3.5 Revise investigation plan as required in response to contingencies in consultation with investigative team, and incorporate suggestions where practicable.

4. Monitor progress of investigation

4.1 Monitor investigation against the requirements of the continuously updated investigation plan.

4.2 Monitor evidence collection and handling of witnesses and/or alleged offenders to ensure conduct is in accordance with rules of evidence and procedural fairness considerations.

4.3 Consult team members regularly on progress of the investigation in both informal situations and scheduled reviews.

4.4 Discuss obstacles encountered during the investigation and find solutions.

4.5 Monitor key tasks, deadlines and timelines, anticipate risks and authorise extra resources and/or external expertise as required.

4.6 Monitor requirement for specialists to ensure their cost-effective use.

5. Finalise and report on investigation

5.1 Supervise final stage of investigation to ensure conclusion in court or other body if appropriate.

5.2 Finalise investigation within (revised) budget and record time restrictions and results.

5.3 Initiate administrative actions where appropriate.

5.4 Provide witnesses, alleged offenders and other persons and/or organisations affected by the investigation with sufficient information about the outcome.

5.5 Plan follow-up actions to progress to next stage if planned outcome is not achieved, or to take no further action.

5.6 Make reports to management on outcomes relevant to future compliance activities particularly on how the investigation management system and organisational procedures assisted or impeded investigation.

6. Conduct debriefing

6.1 Review activities against objectives and outcomes of the investigation.

6.2 Highlight strengths and weaknesses in investigation process for future investigations.

6.3 Note precedents and problems for future investigations.

6.4 Acknowledge achievements through formal and informal means.

6.5 Prepare debriefing report.

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

undertaking project management that contributes to achieving stated objectives of the investigation and effective utilization of resources

managing contracted services and specialist staff where required

writing reports requiring formal language and structure and precision of expression

using communication to suit diverse audiences

conducting complex oral exchanges in briefing sessions and team meetings

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

the role of investigations in achieving the organisation’s strategic compliance objectives

Australian Government Investigation Standards (AGIS)

legislative and jurisdictional requirements

organisational policy and procedures

aspects of criminal, civil or administrative law as apply in that jurisdiction

investigation methodology and techniques

powers and restrictions to investigate

rules and types of evidence

report procedures which provide a written and/or electronic audit trail

confidentiality and privacy issues

procedures regarding lines of reporting

storage of evidence

public sector legislation