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Evidence Guide: PSPREG027 - Manage regulatory compliance

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

PSPREG027 - Manage regulatory compliance

What evidence can you provide to prove your understanding of each of the following citeria?

Interpret and advise on enabling and related legislation

  1. Resolve or refer non routine or complex matters related to enabling and related legislation.
  2. Provide advice to clients and staff that is prompt, consistent and constructive, and within level of authority.
  3. Seek feedback on client level of understanding, and provide additional information or explanation to clarify issues.
  4. Monitor staff understanding of legislation and procedures is and address professional development needs.
Resolve or refer non routine or complex matters related to enabling and related legislation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide advice to clients and staff that is prompt, consistent and constructive, and within level of authority.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Seek feedback on client level of understanding, and provide additional information or explanation to clarify issues.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor staff understanding of legislation and procedures is and address professional development needs.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop and implement compliance strategies

  1. Identify and implement strategies and measures to influence long term voluntary compliance to suit the audience and the context.
  2. Provide information that is current and promotes the benefits of compliance to clients.
  3. Adjust information and strategies in response to feedback gathered from a range of stakeholders.
Identify and implement strategies and measures to influence long term voluntary compliance to suit the audience and the context.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide information that is current and promotes the benefits of compliance to clients.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Adjust information and strategies in response to feedback gathered from a range of stakeholders.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide strategic advice on compliance matters

  1. Confirm client or government information requirements.
  2. Provide advice based on current information and meets the specific needs of clients in its range, depth and form of presentation.
  3. Maintain presentation standards.
  4. Seek feedback on how well the advice and/or information suits its purpose and audience, and use to recommend further action.
Confirm client or government information requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide advice based on current information and meets the specific needs of clients in its range, depth and form of presentation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain presentation standards.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Seek feedback on how well the advice and/or information suits its purpose and audience, and use to recommend further action.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Interpret and advise on enabling and related legislation

  1. Resolve or refer non routine or complex matters related to enabling and related legislation.
  2. Provide advice to clients and staff that is prompt, consistent and constructive, and within level of authority.
  3. Seek feedback on client level of understanding, and provide additional information or explanation to clarify issues.
  4. Monitor staff understanding of legislation and procedures is and address professional development needs.
Resolve or refer non routine or complex matters related to enabling and related legislation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide advice to clients and staff that is prompt, consistent and constructive, and within level of authority.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Seek feedback on client level of understanding, and provide additional information or explanation to clarify issues.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor staff understanding of legislation and procedures is and address professional development needs.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop and implement compliance strategies

  1. Identify and implement strategies and measures to influence long term voluntary compliance to suit the audience and the context.
  2. Provide information that is current and promotes the benefits of compliance to clients.
  3. Adjust information and strategies in response to feedback gathered from a range of stakeholders.
Identify and implement strategies and measures to influence long term voluntary compliance to suit the audience and the context.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide information that is current and promotes the benefits of compliance to clients.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Adjust information and strategies in response to feedback gathered from a range of stakeholders.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide strategic advice on compliance matters

  1. Confirm client or government information requirements.
  2. Provide advice based on current information and meets the specific needs of clients in its range, depth and form of presentation.
  3. Maintain presentation standards.
  4. Seek feedback on how well the advice and/or information suits its purpose and audience, and use to recommend further action.
Confirm client or government information requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide advice based on current information and meets the specific needs of clients in its range, depth and form of presentation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain presentation standards.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Seek feedback on how well the advice and/or information suits its purpose and audience, and use to recommend further action.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Interpret and advise on enabling and related legislation

1.1 Resolve or refer non routine or complex matters related to enabling and related legislation.

1.2 Provide advice to clients and staff that is prompt, consistent and constructive, and within level of authority.

1.3 Seek feedback on client level of understanding, and provide additional information or explanation to clarify issues.

1.4 Monitor staff understanding of legislation and procedures is and address professional development needs.

2. Develop and implement compliance strategies

2.1 Identify and implement strategies and measures to influence long term voluntary compliance to suit the audience and the context.

2.2 Provide information that is current and promotes the benefits of compliance to clients.

2.3 Adjust information and strategies in response to feedback gathered from a range of stakeholders.

3. Provide strategic advice on compliance matters

3.1 Confirm client or government information requirements.

3.2 Provide advice based on current information and meets the specific needs of clients in its range, depth and form of presentation.

3.3 Maintain presentation standards.

3.4 Seek feedback on how well the advice and/or information suits its purpose and audience, and use to recommend further action.

Required Skills and Knowledge

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Interpret and advise on enabling and related legislation

1.1 Resolve or refer non routine or complex matters related to enabling and related legislation.

1.2 Provide advice to clients and staff that is prompt, consistent and constructive, and within level of authority.

1.3 Seek feedback on client level of understanding, and provide additional information or explanation to clarify issues.

1.4 Monitor staff understanding of legislation and procedures is and address professional development needs.

2. Develop and implement compliance strategies

2.1 Identify and implement strategies and measures to influence long term voluntary compliance to suit the audience and the context.

2.2 Provide information that is current and promotes the benefits of compliance to clients.

2.3 Adjust information and strategies in response to feedback gathered from a range of stakeholders.

3. Provide strategic advice on compliance matters

3.1 Confirm client or government information requirements.

3.2 Provide advice based on current information and meets the specific needs of clients in its range, depth and form of presentation.

3.3 Maintain presentation standards.

3.4 Seek feedback on how well the advice and/or information suits its purpose and audience, and use to recommend further action.

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

undertaking planning and information analysis

engaging in mentoring and coaching

interpreting complex written materials

preparing written reports requiring formal structure and language

providing oral advice to diverse audiences requiring adaptation of style and language

using active listening and questioning to confirm understanding

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

enabling legislation

aspects of common law

strategic management of regulatory compliance

organisational reporting procedures

public sector policy and legislation, including WHS and environment relating to the management of regulatory compliance