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Evidence Guide: PSPTIS080 - Interpret in complex dialogue settings (LOTE-English)

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

PSPTIS080 - Interpret in complex dialogue settings (LOTE-English)

What evidence can you provide to prove your understanding of each of the following citeria?

Receive and analyse source message

  1. Establish dialogue protocols with participants to facilitate communication dynamics and outcomes, and provide clarification where required.
  2. Attend actively to source utterance, applying strategies to support retention and recall and adjusting physical position to optimise sound reception and visual cues.
  3. Determine linguistic and non-linguistic elements of utterances and structure and complexities of discourse and analyse factors affecting meaning.
  4. Identify and address issues of understanding or recall in a manner that does not compromise effective delivery.
Establish dialogue protocols with participants to facilitate communication dynamics and outcomes, and provide clarification where required.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Attend actively to source utterance, applying strategies to support retention and recall and adjusting physical position to optimise sound reception and visual cues.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine linguistic and non-linguistic elements of utterances and structure and complexities of discourse and analyse factors affecting meaning.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and address issues of understanding or recall in a manner that does not compromise effective delivery.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Transfer message to target language

  1. Use a range of advanced strategies to retain and recall messages, recalling information from notes or other mnemonic devices as appropriate to source language.
  2. Use a range of strategies and techniques to effectively transfer communicative intent of utterance into target language and maintain impartiality.
  3. Identify and address issues in message transfer promptly and according to established techniques.
  4. Maintain flow of communication and manage discourse in a professional and culturally appropriate manner.
  5. Identify circumstances requiring a switch in interpreting mode and manage mode switch.
  6. Monitor interpreting process to identify when it is necessary to seek assistance or withdraw from assignment.
Use a range of advanced strategies to retain and recall messages, recalling information from notes or other mnemonic devices as appropriate to source language.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use a range of strategies and techniques to effectively transfer communicative intent of utterance into target language and maintain impartiality.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and address issues in message transfer promptly and according to established techniques.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain flow of communication and manage discourse in a professional and culturally appropriate manner.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify circumstances requiring a switch in interpreting mode and manage mode switch.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor interpreting process to identify when it is necessary to seek assistance or withdraw from assignment.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Evaluate interpreting performance

  1. Evaluate performance in line with issues encountered, assignment requirements and code of ethics.
  2. Determine personal impact of assignment and identify need for debriefing and counselling.
  3. Implement strategies to improve future work practices.
Evaluate performance in line with issues encountered, assignment requirements and code of ethics.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine personal impact of assignment and identify need for debriefing and counselling.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement strategies to improve future work practices.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Receive and analyse source message

  1. Establish dialogue protocols with participants to facilitate communication dynamics and outcomes, and provide clarification where required.
  2. Attend actively to source utterance, applying strategies to support retention and recall and adjusting physical position to optimise sound reception and visual cues.
  3. Determine linguistic and non-linguistic elements of utterances and structure and complexities of discourse and analyse factors affecting meaning.
  4. Identify and address issues of understanding or recall in a manner that does not compromise effective delivery.
Establish dialogue protocols with participants to facilitate communication dynamics and outcomes, and provide clarification where required.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Attend actively to source utterance, applying strategies to support retention and recall and adjusting physical position to optimise sound reception and visual cues.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine linguistic and non-linguistic elements of utterances and structure and complexities of discourse and analyse factors affecting meaning.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and address issues of understanding or recall in a manner that does not compromise effective delivery.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Transfer message to target language

  1. Use a range of advanced strategies to retain and recall messages, recalling information from notes or other mnemonic devices as appropriate to source language.
  2. Use a range of strategies and techniques to effectively transfer communicative intent of utterance into target language and maintain impartiality.
  3. Identify and address issues in message transfer promptly and according to established techniques.
  4. Maintain flow of communication and manage discourse in a professional and culturally appropriate manner.
  5. Identify circumstances requiring a switch in interpreting mode and manage mode switch.
  6. Monitor interpreting process to identify when it is necessary to seek assistance or withdraw from assignment.
Use a range of advanced strategies to retain and recall messages, recalling information from notes or other mnemonic devices as appropriate to source language.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use a range of strategies and techniques to effectively transfer communicative intent of utterance into target language and maintain impartiality.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and address issues in message transfer promptly and according to established techniques.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain flow of communication and manage discourse in a professional and culturally appropriate manner.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify circumstances requiring a switch in interpreting mode and manage mode switch.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor interpreting process to identify when it is necessary to seek assistance or withdraw from assignment.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Evaluate interpreting performance

  1. Evaluate performance in line with issues encountered, assignment requirements and code of ethics.
  2. Determine personal impact of assignment and identify need for debriefing and counselling.
  3. Implement strategies to improve future work practices.
Evaluate performance in line with issues encountered, assignment requirements and code of ethics.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine personal impact of assignment and identify need for debriefing and counselling.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement strategies to improve future work practices.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Receive and analyse source message

1.1 Establish dialogue protocols with participants to facilitate communication dynamics and outcomes, and provide clarification where required.

1.2 Attend actively to source utterance, applying strategies to support retention and recall and adjusting physical position to optimise sound reception and visual cues.

1.3 Determine linguistic and non-linguistic elements of utterances and structure and complexities of discourse and analyse factors affecting meaning.

1.4 Identify and address issues of understanding or recall in a manner that does not compromise effective delivery.

2. Transfer message to target language

2.1 Use a range of advanced strategies to retain and recall messages, recalling information from notes or other mnemonic devices as appropriate to source language.

2.2 Use a range of strategies and techniques to effectively transfer communicative intent of utterance into target language and maintain impartiality.

2.3 Identify and address issues in message transfer promptly and according to established techniques.

2.4 Maintain flow of communication and manage discourse in a professional and culturally appropriate manner.

2.5 Identify circumstances requiring a switch in interpreting mode and manage mode switch.

2.6 Monitor interpreting process to identify when it is necessary to seek assistance or withdraw from assignment.

3. Evaluate interpreting performance

3.1 Evaluate performance in line with issues encountered, assignment requirements and code of ethics.

3.2 Determine personal impact of assignment and identify need for debriefing and counselling.

3.3 Implement strategies to improve future work practices.

Required Skills and Knowledge

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Receive and analyse source message

1.1 Establish dialogue protocols with participants to facilitate communication dynamics and outcomes, and provide clarification where required.

1.2 Attend actively to source utterance, applying strategies to support retention and recall and adjusting physical position to optimise sound reception and visual cues.

1.3 Determine linguistic and non-linguistic elements of utterances and structure and complexities of discourse and analyse factors affecting meaning.

1.4 Identify and address issues of understanding or recall in a manner that does not compromise effective delivery.

2. Transfer message to target language

2.1 Use a range of advanced strategies to retain and recall messages, recalling information from notes or other mnemonic devices as appropriate to source language.

2.2 Use a range of strategies and techniques to effectively transfer communicative intent of utterance into target language and maintain impartiality.

2.3 Identify and address issues in message transfer promptly and according to established techniques.

2.4 Maintain flow of communication and manage discourse in a professional and culturally appropriate manner.

2.5 Identify circumstances requiring a switch in interpreting mode and manage mode switch.

2.6 Monitor interpreting process to identify when it is necessary to seek assistance or withdraw from assignment.

3. Evaluate interpreting performance

3.1 Evaluate performance in line with issues encountered, assignment requirements and code of ethics.

3.2 Determine personal impact of assignment and identify need for debriefing and counselling.

3.3 Implement strategies to improve future work practices.

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified, the candidate must demonstrate evidence of performance of the following on at least two occasions.

applying educated native speaker language proficiency in the first and near native speaker language proficiency in the second language

applying LOTE and English language skills required to achieve message transfer and performance in complex settings, including:

conceptualising and coherently expressing complex and specialised information in the target language using special and context-specific terminology as necessary

recognising and using a broad range of specialised and context-specific registers

reproducing complex language structure and implied meaning

using correct idioms and collocations

using colloquial language as appropriate to context and register of source utterance

including non-verbal cues in message transfer

reflecting voluntary and involuntary pragmatic and prosodic features of utterances

reproducing factual and linguistic content with a high degree of accuracy

solving complex problems of equivalence in message transfer

transferring cultural concepts and cues embedded in utterances

managing sociolinguistic issues in message transfer

using interpersonal and communication skills to interpret in a professional manner appropriate to participants and under challenging conditions

using advanced memory retention strategies, including producing decipherable records of key information for self, or others when team or tandem interpreting, when working in spoken languages

managing the discourse assertively to identify and address complicated group dynamics and barriers to effective communication outcomes

recognising and resolving transfer problems and transfer errors

applying broad general subject and context knowledge, including:

community, business and diplomatic domains

systems and institutions in Australia, different language communities, countries and relevant terminology

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified, the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

cultural knowledge, including cross-cultural perspective of communication and behaviour

modes of interpreting and techniques for managing mode switches

source language regional differences, dialects and idioms

theories that have influenced current interpreting practice, including:

effort model

form based and meaning based transfer