The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Identify client information requirements
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Clients are greeted in a professional and courteous manner in line with organisational protocols and any special client circumstances are established using communication suited to the particular client. Completed |
Evidence:
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Effective communication techniques are used to obtain information from transport industry clients about the loads to be moved, the intended origins and destination, vehicles and routes. Completed |
Evidence:
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Communication difficulties are managed or referred for assistance in line with organisational procedures. Completed |
Evidence:
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Provide detailed compliance information to clients
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Types of configurations and load requirements are explained in relation to the loads being moved. Completed |
Evidence:
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Conditions and restrictions are detailed for configurations, loads and dimensions in relation to the proposed loads and routes. Completed |
Evidence:
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Information is provided on any requirements for inspections, permits and notices in accordance with regulations of road traffic authorities. Completed |
Evidence:
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Information is provided in a form that suits the purpose and circumstances of the enquiry in accordance with organisational policies and procedures. Completed |
Evidence:
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Confirm client understanding
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Confirmation is obtained that the client has received sufficient information to ensure compliance when determining vehicle configurations for particular loads. Completed |
Evidence:
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Client knowledge of inspection and permit requirements is confirmed in relation to the loads being moved. Completed |
Evidence:
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Confidentiality is maintained in accordance with organisational procedures and privacy requirements. Completed |
Evidence:
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