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Evidence Guide: PSPTRP007 - Provide information on vehicle configuration compliance

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

PSPTRP007 - Provide information on vehicle configuration compliance

What evidence can you provide to prove your understanding of each of the following citeria?

Identify client information requirements

  1. Greet clients and establish any special client circumstances using communication suited to the particular client.
  2. Obtain information from transport industry clients about the loads to be moved, the intended origins and destination, vehicles and routes.
  3. Manage communication difficulties or refer for assistance.
Greet clients and establish any special client circumstances using communication suited to the particular client.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Obtain information from transport industry clients about the loads to be moved, the intended origins and destination, vehicles and routes.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Manage communication difficulties or refer for assistance.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide detailed compliance information to clients

  1. Explain types of configurations and load requirements in relation to the loads being moved.
  2. Detail conditions and restrictions for configurations, loads and dimensions in relation to the proposed loads and routes.
  3. Provide information on any requirements for inspections, permits and notices in accordance with regulations of road traffic authorities.
  4. Provide information in a form that suits the purpose and circumstances of the enquiry.
Explain types of configurations and load requirements in relation to the loads being moved.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Detail conditions and restrictions for configurations, loads and dimensions in relation to the proposed loads and routes.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide information on any requirements for inspections, permits and notices in accordance with regulations of road traffic authorities.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide information in a form that suits the purpose and circumstances of the enquiry.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Confirm client understanding

  1. Obtain confirmation that the client has received sufficient information to ensure compliance when determining vehicle configurations for particular loads.
  2. Confirm client knowledge of inspection and permit requirements in relation to the loads being moved.
  3. Maintain confidentiality.
Obtain confirmation that the client has received sufficient information to ensure compliance when determining vehicle configurations for particular loads.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Confirm client knowledge of inspection and permit requirements in relation to the loads being moved.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain confidentiality.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify client information requirements

  1. Greet clients and establish any special client circumstances using communication suited to the particular client.
  2. Obtain information from transport industry clients about the loads to be moved, the intended origins and destination, vehicles and routes.
  3. Manage communication difficulties or refer for assistance.
Greet clients and establish any special client circumstances using communication suited to the particular client.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Obtain information from transport industry clients about the loads to be moved, the intended origins and destination, vehicles and routes.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Manage communication difficulties or refer for assistance.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide detailed compliance information to clients

  1. Explain types of configurations and load requirements in relation to the loads being moved.
  2. Detail conditions and restrictions for configurations, loads and dimensions in relation to the proposed loads and routes.
  3. Provide information on any requirements for inspections, permits and notices in accordance with regulations of road traffic authorities.
  4. Provide information in a form that suits the purpose and circumstances of the enquiry.
Explain types of configurations and load requirements in relation to the loads being moved.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Detail conditions and restrictions for configurations, loads and dimensions in relation to the proposed loads and routes.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide information on any requirements for inspections, permits and notices in accordance with regulations of road traffic authorities.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide information in a form that suits the purpose and circumstances of the enquiry.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Confirm client understanding

  1. Obtain confirmation that the client has received sufficient information to ensure compliance when determining vehicle configurations for particular loads.
  2. Confirm client knowledge of inspection and permit requirements in relation to the loads being moved.
  3. Maintain confidentiality.
Obtain confirmation that the client has received sufficient information to ensure compliance when determining vehicle configurations for particular loads.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Confirm client knowledge of inspection and permit requirements in relation to the loads being moved.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain confidentiality.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Identify client information requirements

1.1 Greet clients and establish any special client circumstances using communication suited to the particular client.

1.2 Obtain information from transport industry clients about the loads to be moved, the intended origins and destination, vehicles and routes.

1.3 Manage communication difficulties or refer for assistance.

2. Provide detailed compliance information to clients

2.1 Explain types of configurations and load requirements in relation to the loads being moved.

2.2 Detail conditions and restrictions for configurations, loads and dimensions in relation to the proposed loads and routes.

2.3 Provide information on any requirements for inspections, permits and notices in accordance with regulations of road traffic authorities.

2.4 Provide information in a form that suits the purpose and circumstances of the enquiry.

3. Confirm client understanding

3.1 Obtain confirmation that the client has received sufficient information to ensure compliance when determining vehicle configurations for particular loads.

3.2 Confirm client knowledge of inspection and permit requirements in relation to the loads being moved.

3.3 Maintain confidentiality.

Required Skills and Knowledge

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Identify client information requirements

1.1 Greet clients and establish any special client circumstances using communication suited to the particular client.

1.2 Obtain information from transport industry clients about the loads to be moved, the intended origins and destination, vehicles and routes.

1.3 Manage communication difficulties or refer for assistance.

2. Provide detailed compliance information to clients

2.1 Explain types of configurations and load requirements in relation to the loads being moved.

2.2 Detail conditions and restrictions for configurations, loads and dimensions in relation to the proposed loads and routes.

2.3 Provide information on any requirements for inspections, permits and notices in accordance with regulations of road traffic authorities.

2.4 Provide information in a form that suits the purpose and circumstances of the enquiry.

3. Confirm client understanding

3.1 Obtain confirmation that the client has received sufficient information to ensure compliance when determining vehicle configurations for particular loads.

3.2 Confirm client knowledge of inspection and permit requirements in relation to the loads being moved.

3.3 Maintain confidentiality.

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

building rapport

eliciting requirements

providing and explaining information

clarifying and confirming understanding

choosing the form, content and amount of information to meet enquirer’s needs and ensure compliance

maintaining up-to-date knowledge of compliance requirements

reading and understanding complex legislation and regulations

interpreting guidelines and design rules

dealing with difficult situations

accessing up-to-date information

providing accurate compliance information on at least three actual or simulated occasions for three different situations including dealing with at least one difficult client and one complex information request

adhering to legal, ethical and organisational requirements relating to the provision of compliance information

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

types of vehicle configurations

conditions and restrictions on configurations, dimensions, loads and network access

requirements for inspections and permits

conditions for Performance Based Standards (PBS) assessed vehicles

client service standards

public sector legislation and codes of practice particularly those dealing with privacy, diversity, environmental and work health and safety requirements