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Evidence Guide: PSPWPI005 - Investigate complex issues

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

PSPWPI005 - Investigate complex issues

What evidence can you provide to prove your understanding of each of the following citeria?

Research the scope of the investigation

  1. Conduct research on industry or issue to determine initial degree of complexity and throughout the investigation.
  2. Identify inter-organisation relationships to determine jurisdiction.
  3. Determine the scope of the investigation in accordance with research data, and ensure that planning and implementation of the investigation are congruent with this scope.
Conduct research on industry or issue to determine initial degree of complexity and throughout the investigation.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Identify inter-organisation relationships to determine jurisdiction.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Determine the scope of the investigation in accordance with research data, and ensure that planning and implementation of the investigation are congruent with this scope.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Determine investigation issues

  1. Identify major investigation issues and stakeholders.
  2. Identify barriers to investigation and implement solutions.
  3. Determine potential for external interest or involvement and deal with it.
Identify major investigation issues and stakeholders.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Identify barriers to investigation and implement solutions.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Determine potential for external interest or involvement and deal with it.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Plan and conduct investigation

  1. Determine the steps required to conduct the investigation.
  2. Identify and obtain resources required.
  3. Establish the investigation’s timeframe and conduct the investigation.
Determine the steps required to conduct the investigation.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Identify and obtain resources required.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Establish the investigation’s timeframe and conduct the investigation.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Analyse information gathered during the investigation

  1. Analyse information to identify relevant issues, inter-relationships, trends and potential impact on stakeholders and on similar industries.
  2. Determine and document findings of the analysis.
Analyse information to identify relevant issues, inter-relationships, trends and potential impact on stakeholders and on similar industries.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Determine and document findings of the analysis.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Compile report

  1. Report results of analysis of information.
  2. Use the findings from analysing information to provide advice or develop policies or solutions which meet client needs or organisation requirements.
Report results of analysis of information.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Use the findings from analysing information to provide advice or develop policies or solutions which meet client needs or organisation requirements.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Research the scope of the investigation

  1. Conduct research on industry or issue to determine initial degree of complexity and throughout the investigation.
  2. Identify inter-organisation relationships to determine jurisdiction.
  3. Determine the scope of the investigation in accordance with research data, and ensure that planning and implementation of the investigation are congruent with this scope.
Conduct research on industry or issue to determine initial degree of complexity and throughout the investigation.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Identify inter-organisation relationships to determine jurisdiction.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Determine the scope of the investigation in accordance with research data, and ensure that planning and implementation of the investigation are congruent with this scope.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Determine investigation issues

  1. Identify major investigation issues and stakeholders.
  2. Identify barriers to investigation and implement solutions.
  3. Determine potential for external interest or involvement and deal with it.
Identify major investigation issues and stakeholders.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Identify barriers to investigation and implement solutions.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Determine potential for external interest or involvement and deal with it.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Plan and conduct investigation

  1. Determine the steps required to conduct the investigation.
  2. Identify and obtain resources required.
  3. Establish the investigation’s timeframe and conduct the investigation.
Determine the steps required to conduct the investigation.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Identify and obtain resources required.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Establish the investigation’s timeframe and conduct the investigation.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Analyse information gathered during the investigation

  1. Analyse information to identify relevant issues, inter-relationships, trends and potential impact on stakeholders and on similar industries.
  2. Determine and document findings of the analysis.
Analyse information to identify relevant issues, inter-relationships, trends and potential impact on stakeholders and on similar industries.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Determine and document findings of the analysis.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Compile report

  1. Report results of analysis of information.
  2. Use the findings from analysing information to provide advice or develop policies or solutions which meet client needs or organisation requirements.
Report results of analysis of information.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Use the findings from analysing information to provide advice or develop policies or solutions which meet client needs or organisation requirements.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Research the scope of the investigation

1.1 Conduct research on industry or issue to determine initial degree of complexity and throughout the investigation.

1.2 Identify inter-organisation relationships to determine jurisdiction.

1.3 Determine the scope of the investigation in accordance with research data, and ensure that planning and implementation of the investigation are congruent with this scope.

2. Determine investigation issues

2.1 Identify major investigation issues and stakeholders.

2.2 Identify barriers to investigation and implement solutions.

2.3 Determine potential for external interest or involvement and deal with it.

3. Plan and conduct investigation

3.1 Determine the steps required to conduct the investigation.

3.2 Identify and obtain resources required.

3.3 Establish the investigation’s timeframe and conduct the investigation.

4. Analyse information gathered during the investigation

4.1 Analyse information to identify relevant issues, inter-relationships, trends and potential impact on stakeholders and on similar industries.

4.2 Determine and document findings of the analysis.

5. Compile report

5.1 Report results of analysis of information.

5.2 Use the findings from analysing information to provide advice or develop policies or solutions which meet client needs or organisation requirements.

Required Skills and Knowledge

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Research the scope of the investigation

1.1 Conduct research on industry or issue to determine initial degree of complexity and throughout the investigation.

1.2 Identify inter-organisation relationships to determine jurisdiction.

1.3 Determine the scope of the investigation in accordance with research data, and ensure that planning and implementation of the investigation are congruent with this scope.

2. Determine investigation issues

2.1 Identify major investigation issues and stakeholders.

2.2 Identify barriers to investigation and implement solutions.

2.3 Determine potential for external interest or involvement and deal with it.

3. Plan and conduct investigation

3.1 Determine the steps required to conduct the investigation.

3.2 Identify and obtain resources required.

3.3 Establish the investigation’s timeframe and conduct the investigation.

4. Analyse information gathered during the investigation

4.1 Analyse information to identify relevant issues, inter-relationships, trends and potential impact on stakeholders and on similar industries.

4.2 Determine and document findings of the analysis.

5. Compile report

5.1 Report results of analysis of information.

5.2 Use the findings from analysing information to provide advice or develop policies or solutions which meet client needs or organisation requirements.

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

conducting investigations relating to legislative compliance

comprehending complex written information

writing reports and recommendations requiring precision of expression

planning

providing justification for scope and congruency decisions, and estimating impact on similar industries

using communication and conflict resolution

applying time management, planning, process mapping and decision making

adapting to changing circumstances and making decisions

investigating of complex issues in 3 or more contexts or on 3 or more occasions

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

principal legislation, including work health and safety, workers compensation, injury management and workplace relations

performance standard in the legislation

impact of hazards on persons

industry practices

organisational policies and procedures related to compliance activities and reporting

principles of risk management including hierarchy of controls

technical features associated with hazards and potential risks as these relate to jurisdictional issues

investigation methodology techniques and management tools

basic understanding of the Australian legal system

aspects of civil, criminal, administrative law and jurisdictions

powers and restrictions to investigate

rules of evidence, types of evidence

reporting procedures which provide a written and/or electronic audit trail

confidentiality and privacy issues

storage of evidence