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Evidence Guide: PUACOM005B - Foster a positive organisational image in the community

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

PUACOM005B - Foster a positive organisational image in the community

What evidence can you provide to prove your understanding of each of the following citeria?

Promote the organisation in the community

  1. Community requests for information or participation are responded to in accordance with the organisation's policies and procedures
  2. Opportunities to explain and promote the organisation's activities are acted on to promote community recognition and support
  3. Non-routine requests for information are referred to an appropriate person
Community requests for information or participation are responded to in accordance with the organisation's policies and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Opportunities to explain and promote the organisation's activities are acted on to promote community recognition and support

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Non-routine requests for information are referred to an appropriate person

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Represent the organisation in the community

  1. The organisation's position on particular issues is represented in a way which acknowledges community concerns and promotes community awareness
  2. Communication and presentation to the public enhances the organisation's public image
The organisation's position on particular issues is represented in a way which acknowledges community concerns and promotes community awareness

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communication and presentation to the public enhances the organisation's public image

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Advise and involve the community in public safety activities

  1. The community is advised of a range of prevention and mitigation techniques
  2. Community members are informed and skilled to implement prevention and mitigation activities
  3. Community is assisted to initiate, develop and conduct prevention and mitigation techniques addressing their own particular needs
The community is advised of a range of prevention and mitigation techniques

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Community members are informed and skilled to implement prevention and mitigation activities

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Community is assisted to initiate, develop and conduct prevention and mitigation techniques addressing their own particular needs

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

Critical aspects for assessment and evidence required to demonstrate competency in this unit

It is essential for this unit that competence be demonstrate in ability to provide advice on prevention and mitigation techniques in a way that acknowledges community concerns

Consistency in performance

Evidence should be gathered over a period of time in a range of actual or simulated workplace environments

Context of and specific resources for assessment

Context of assessment

On the job or in a simulated work environment

Specific resources for assessment

Access to promotional/informational material

Guidance information for assessment

Information that will assist or guide assessment will be written during Phase II of the Review of the PUA00 Public Safety Training Package.

Required Skills and Knowledge

This describes the essential skills and knowledge and their level, required for this unit.

Required Skills

No required skills

Required Knowledge

a range of presentation strategies and techniques

communicating with wide variety of people

evaluating activities

interpreting comments

legislative responsibilities relevant to provision of information

listening to questions

organisation policy relevant to provision of advice

organisation's position on current issues

relevant recording procedures

Range Statement

The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.

Information may include

how to participate

publicity material

contact information

prevention and mitigation strategies

Community may include

local community

business community including a range of ages and persons from culturally and linguistically diverse backgrounds

people with a disability

Opportunities to promote may include

answering general enquiries

presentations at community group gatherings

special interest forums

other organisation forums

community events and festivals

participating in conferences

representing organisation on associations and committees

school visits

Special promotions may include

career promotions

local shows

marches and ceremonies

organisation specific weeks and regular state/national events eg fire awareness week

bluey day

shopping mall promotions

Appropriate person may include

more senior personnel

personnel with specific expertise

community liaison officer

other organisation

bilingual

Response may include

referral

provide action

details of where to access further information

Prevention and mitigation techniques may include

dances

school/community group visitations/presentations

station open days

Police Citizens Clubs

specific co-operative arrangements with community groups

business owners

shopping centres/malls

etc, and should focus on local community safety issues and the fostering of closer linkages/partnership with policy