Manage major incidents and emergencies Evidence Guide

NTISthis.com

Evidence Guide: RIIERR504A - Manage major incidents and emergencies

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

RIIERR504A - Manage major incidents and emergencies

What evidence can you provide to prove your understanding of each of the following citeria?

Review emergency preparedness and response systems

Access, interpret and apply compliance documentation relevant to the management of major incidents and emergencies
Review the emergency preparedness plan and confirmed for relevance and timeliness on a regular basis
Review the organisational structure for the management of emergency preparedness and response for relevance and accuracy on a regular basis
Review emergency response procedures for management of classes of incident for relevance and accuracy on a regular basis
Confirm the emergency response procedures for management of decision-making processes and decision monitoring systems
Confirm plans with relevant stakeholders and specialists

Access, interpret and apply compliance documentation relevant to the management of major incidents and emergencies

Completed
Date:

Teacher:

Evidence:

Review the emergency preparedness plan and confirmed for relevance and timeliness on a regular basis

Completed
Date:

Teacher:

Evidence:

Review the organisational structure for the management of emergency preparedness and response for relevance and accuracy on a regular basis

Completed
Date:

Teacher:

Evidence:

Review emergency response procedures for management of classes of incident for relevance and accuracy on a regular basis

Completed
Date:

Teacher:

Evidence:

Confirm the emergency response procedures for management of decision-making processes and decision monitoring systems

Completed
Date:

Teacher:

Evidence:

Confirm plans with relevant stakeholders and specialists

Completed
Date:

Teacher:

Evidence:

Manage the incident/ emergency response

Access incident information receipt and recording systems in accordance with site requirements
Access and apply emergency response and evacuation plans and procedures in accordance with site requirements
Establish operations facilities, including communications to support them, in accordance with the emergency plan
Apply action planning processes to manage the situation/incident in accordance with the emergency plan
Identify and apply required services, personnel, equipment and resources for the incident in accordance with the emergency plan
Confirm and clarify roles and responsibilities, as specified in the emergency response and evacuation plans and procedures and communicated to all persons

Access incident information receipt and recording systems in accordance with site requirements

Completed
Date:

Teacher:

Evidence:

Access and apply emergency response and evacuation plans and procedures in accordance with site requirements

Completed
Date:

Teacher:

Evidence:

Establish operations facilities, including communications to support them, in accordance with the emergency plan

Completed
Date:

Teacher:

Evidence:

Apply action planning processes to manage the situation/incident in accordance with the emergency plan

Completed
Date:

Teacher:

Evidence:

Identify and apply required services, personnel, equipment and resources for the incident in accordance with the emergency plan

Completed
Date:

Teacher:

Evidence:

Confirm and clarify roles and responsibilities, as specified in the emergency response and evacuation plans and procedures and communicated to all persons

Completed
Date:

Teacher:

Evidence:

Access and respond to information, advice and support

Bring together specialist technical and professional staff to review the situation
Plans are developed to deal with immediate areas of concern
Clarify and confirm individual's roles and responsibilities

Bring together specialist technical and professional staff to review the situation

Completed
Date:

Teacher:

Evidence:

Plans are developed to deal with immediate areas of concern

Completed
Date:

Teacher:

Evidence:

Clarify and confirm individual's roles and responsibilities

Completed
Date:

Teacher:

Evidence:

Apply post-incident management procedures

Determine and establish post-incident management processes to investigate nature and cause of situation/incident in accordance with statutory and site requirements

Determine and establish post-incident management processes to investigate nature and cause of situation/incident in accordance with statutory and site requirements

Completed
Date:

Teacher:

Evidence:

Audit and review the effectiveness of the incident/emergency management response

Audit response systems for effectiveness and compliance with statutory and management plan standards
Audit incident/emergency management response processes for effectiveness and for compliance with worksite requirements
Audit recording systems for effectiveness and for compliance with the emergency preparedness and response plan
Respond promptly to instances of non-compliance or other discrepancies/deficiencies revealed by audit and modify the incident/emergency management system accordingly

Audit response systems for effectiveness and compliance with statutory and management plan standards

Completed
Date:

Teacher:

Evidence:

Audit incident/emergency management response processes for effectiveness and for compliance with worksite requirements

Completed
Date:

Teacher:

Evidence:

Audit recording systems for effectiveness and for compliance with the emergency preparedness and response plan

Completed
Date:

Teacher:

Evidence:

Respond promptly to instances of non-compliance or other discrepancies/deficiencies revealed by audit and modify the incident/emergency management system accordingly

Completed
Date:

Teacher:

Evidence:

Assessed

Teacher: ___________________________ Date: _

Signature: ________________________________________________

Comments:

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit	The evidence required to demonstrate competency in this unit must be relevant to worksite operations and satisfy all of the requirements of the performance criteria, required skills and knowledge and the range statement of this unit and include evidence of the following: knowledge of the requirements, procedures and instructions for the management of major incidents and emergencies implementation of procedures and techniques for the safe, effective and efficient management of major incidents and emergencies the identification of the relevant information and scope of the work required to meet the required outcomes the identification of viable options and the selection of options that best meet the required outcomes working with others to undertake and complete the management of major incidents and emergencies consistent successful management of major incidents and emergencies
Context of and specific resources for assessment	This unit must be assessed in the context of the work environment. Where personal safety or environmental damage are limiting factors, assessment may occur in a simulated environment provided it is realistic and sufficiently rigorous to cover all aspects of workplace performance, including task skills, task management skills, contingency management skills and job role environment skills. The assessment environment should not disadvantage the participant. For example, language, literacy and numeracy demands of assessment should not be greater than those required on the job. Customisation of assessment and delivery environment to sensitively accommodate cultural diversity. Aboriginal people and other people from a non English speaking background may have second language issues. Assessment of this competency requires typical resources normally used in the work environment. Selection and use of resources for particular worksites may differ due to site circumstances. Where applicable, physical resources should include equipment modified for people with disabilities. Access must be provided to appropriate learning and/or assessment support when required.
Method of assessment	This unit may be assessed in a holistic way with other units of competency. The assessment strategy for this unit must verify required knowledge and skill and practical application using more than one of the following assessment methods: written and/or oral assessment of the candidate's required knowledge to apply in undertaking of the management of major incidents and emergencies observed, documented and/or first hand testimonial evidence of the candidate's: implementation of appropriate procedures and techniques for the safe, effective and efficient achievement of the required outcomes identification of the relevant information and scope of the work required to meet the required outcomes identification of viable options and the selection of options that best meet the required outcomes consistently achieving the required outcomes first hand testimonial and documentary evidence of the candidate's: working with others to undertake and complete the management of major incidents and emergencies provision of clear and timely required support and advice on the management of major incidents and emergencies
Guidance information for assessment	Consult the SkillsDMC User Guide for further information on assessment including access and equity issues.

Required Skills and Knowledge

Required skills

Specific skills are required to achieve the performance criteria in this unit, particularly for the application in the various circumstances in which this unit may be applied. This includes the ability to carry out the following as required to manage major incidents and emergencies:

apply legislative, organisation and site requirements and procedures

access and apply worksite information and recording systems

analyse information

assess hazards and associated risks

apply brainstorming to collect maximum information

apply fault-tree analyses

communicate effectively with members of the media

communicate effectively with people personally or through technical devices during incidents

delegate responsibility and tasks

develop action plans

apply effective interviewing techniques

apply effective questioning techniques

evaluate systems and equipment

facilitate groups to work together

apply procedures to formulate and develop emergency preparedness plans

identify or establish worksite facilities for incident management

make effective decisions

apply procedures to organise personnel and resources

participate as a team member

read and interpret worksite plans

write reports

Required knowledge

Specific knowledge is required to achieve the Performance Criteria of this unit, particularly its application in a variety of circumstances in which the unit may be used. This includes knowledge of the following, as required to manage major incidents and emergencies:

audit review process and techniques

call-out procedures

classification of types of incidents

decision making processes

deployment of staff underground

economic considerations and decisions

effects of heat and humidity

effects of visibility

emergency and disaster planning processes and techniques

emotional effects of emergencies on rescuers and worksite personnel

environmental risks and controls

equipment handling

equipment required for different types of emergency

escape strategies and technology

hazard identification

incident resources and how to access them

industry and legislative stakeholders

insurance policies and considerations

intervention and control techniques for heating, fires, explosions, outburst, extrication or inrushes

legal implications of incidents

legal requirements of incident management teams

legislation applicable to worksites

legislation regarding resumption of normal operations

legislative requirements

media policies and procedures

worksite closure procedures and the legislative implications

mine rescue guidelines and capabilities

worksite-type incidents and risks

numbers needed to run the worksite at planned operational levels

rescue team structure, procedures and equipment, and standby team requirements

risk management principles and techniques

sealing procedures and the legislative implications

self-escape philosophies, systems and equipment

services and agencies available to assist in an emergency

structure of emergency guidelines

structure of emergency organisations

structure, roles, capabilities and operational limitations of external resources and agencies used during worksites incidents

support services role and access

the requirements and structure for fresh air base/refuge chambers

the role of stakeholders

the techniques and equipment used for collecting and analysing atmospheric conditions

titles and roles of members of incident management team

training and assessment principles

ventilation and its influence on incidents, and decisions to be made

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Relevant compliance documentation may include:	legislative, organisation and site requirements and procedures manufacturer's guidelines and specifications Australian standards code of practice Employment and workplace relations legislation Equal Employment Opportunity and Disability Discrimination legislation
Types of incidents can be identified as:	chemical injury entrapment equipment damage fire fugative chemicals inundation irrespirable atmosphere personnel injury or death rock fall unscheduled explosion
Incidents can be caused by:	aircraft accident bulk-head collapse explosives flammable solids or liquids Hazchem inrush mining induced subsidence outburst release of stored energy seismic event sulphide dust explosion vehicle accidents vehicle fire
Stakeholders and other consulting partners can include:	ambulance board of directors contractors critical incident stress debriefing organisations customers emergency management and assistance organisations employee representatives employees families fire brigade government mining authorities hospital insurance companies local community local government manufacturers medical staff mines rescue service police specialist professionals suppliers
Operations facilities are those which are set up to manage an incident and may include:	operations centre press room mortuary muster areas meeting rooms
Communications may include:	radio telephone telemetry verbal written computers runners mirrors signals stench gas alarms/sirens
Required services may include:	internal worksite services and resources contractors suppliers local community manufacturers inspectorate police mines rescue services fire brigade ambulance medical staff hospital critical incident stress debriefing organisations local emergency management organisations local government media coroner's representative security services solicitors workers' representatives other worksites experts such as engineers, scientists down-hole camera drill rigs forensic
Equipment refers to that needed to control the incident and includes but is not restricted to:	rescue equipment mining equipment transport specialised equipment from external sources monitoring and analysis equipment breathing apparatus
Resources may include, but are not limited to:	people finance equipment environment buildings/facilities technology information
Immediate areas of concern may include:	employee welfare dealing with the media legal issues environmental aspects informing the community
Post-incident management is:	the control of activities arising from an incident and can include: legal advice environmental aspects critical incident stress debriefing interviewing investigations witness interview statements restoration of normal operations media releases public relations employee welfare and family support security of evidence liaison with statutory/legal bodies statutory investigations review of emergency procedures documentation of ongoing operations restoration of emergency preparedness
Statutory requirements may include but are not limited to:	common law coroner dangerous goods development of training policies/programs to aid compliance emergency services environmental explosives gas and petroleum industrial relations local government minerals and extractive industry licensing mines act navigation planning and assessment road traffic safety and health trade practices waterways weights and measures workers compensation/WorkCover
Audit is:	a systematic examination against defined criteria to determine whether activities and related results conform to planned arrangements and whether these arrangements are implemented effectively and are suitable to achieve the organisation's policy and objectives

NTISthis.com

Evidence Guide: RIIERR504A - Manage major incidents and emergencies

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

RIIERR504A - Manage major incidents and emergencies

Review emergency preparedness and response systems

Manage the incident/ emergency response

Access and respond to information, advice and support

Apply post-incident management procedures

Audit and review the effectiveness of the incident/emergency management response

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

Instructions to Assessors

Teacher: ___________________________ Date: _