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Evidence Guide: RIIERR504D - Manage major incidents and emergencies

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

RIIERR504D - Manage major incidents and emergencies

What evidence can you provide to prove your understanding of each of the following citeria?

Plan and prepare to manage major incidents and emergencies

  1. Access, interpret and apply managing major incident and emergency documentation and ensure the work activity is compliant
  2. Obtain, read, interpret, clarify and confirm work requirements
  3. Identify and address potential risks, hazards and environmental issues and implement control measures
  4. Select and wear personal protective equipment appropriate for work activities
  5. Identify, interpret and assess the suitability of the emergency preparedness and response plan for the emergency/incident, liaise with specialists and implement recommended changes
  6. Identify, interpret and assess the suitability of the organisational structure for the management of emergency preparedness and response systems, liaise with specialists, and implement recommended changes
  7. Identify and communicate roles and responsibilities of others in the emergency preparedness and response plans Identify, interpret and assess the suitability of the emergency preparedness and response procedures for management of classes of incidents, liaise with specialists and implement recommended changes
  8. Identify, interpret and assess, the emergency response procedures for management of decision-making processes, and decision monitoring systems, liaise with stakeholders and implement requested changes
  9. Review, confirm and seek approval of plans from relevant stakeholders and specialists
Access, interpret and apply managing major incident and emergency documentation and ensure the work activity is compliant

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Obtain, read, interpret, clarify and confirm work requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and address potential risks, hazards and environmental issues and implement control measures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Select and wear personal protective equipment appropriate for work activities

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify, interpret and assess the suitability of the emergency preparedness and response plan for the emergency/incident, liaise with specialists and implement recommended changes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify, interpret and assess the suitability of the organisational structure for the management of emergency preparedness and response systems, liaise with specialists, and implement recommended changes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and communicate roles and responsibilities of others in the emergency preparedness and response plans Identify, interpret and assess the suitability of the emergency preparedness and response procedures for management of classes of incidents, liaise with specialists and implement recommended changes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify, interpret and assess, the emergency response procedures for management of decision-making processes, and decision monitoring systems, liaise with stakeholders and implement requested changes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review, confirm and seek approval of plans from relevant stakeholders and specialists

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify training needs of individuals and prepare training plans

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Manage the incident/ emergency response

  1. Obtain, clarify and confirm information receipts and recording systems for the emergency/incident
  2. Access, interpret, confirm and apply emergency response and evacuation plans/procedures
  3. Coordinate incident operations facilities and communications
  4. Apply action planning processes to manage the emergency/incident
  5. Identify, locate and obtain required personnel, equipment and resources for the incident
Obtain, clarify and confirm information receipts and recording systems for the emergency/incident

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Access, interpret, confirm and apply emergency response and evacuation plans/procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Coordinate incident operations facilities and communications

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply action planning processes to manage the emergency/incident

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify, locate and obtain required personnel, equipment and resources for the incident

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Access and respond to information, advice and support

  1. Coordinate specialist technical and professional staff to review the emergency/incident
  2. Develop and implement action plans to deal with immediate areas of concern
  3. Clarify and confirm individual’s roles and responsibilities
Coordinate specialist technical and professional staff to review the emergency/incident

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop and implement action plans to deal with immediate areas of concern

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Clarify and confirm individual’s roles and responsibilities

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply post-incident management procedures

  1. Implement post-incident management processes/procedures
Implement post-incident management processes/procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

4.2 Investigate the cause of emergency/incident

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Audit and review the effectiveness of the incident/emergency management response

  1. Audit response systems for effectiveness and compliance
  2. Audit incident/emergency management response processes effectiveness and for compliance
  3. Audit recording and reporting systems for effectiveness and compliance
  4. Audit the post-incident management, investigative and reporting processes
  5. Review and implement recommended changes to the schedule of system audits
  6. Identify and respond promptly to instances of non-compliance or other discrepancies/deficiencies revealed by audit
  7. Maintain written records, reports and policy documentation
Audit response systems for effectiveness and compliance

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Audit incident/emergency management response processes effectiveness and for compliance

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Audit recording and reporting systems for effectiveness and compliance

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Audit the post-incident management, investigative and reporting processes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review and implement recommended changes to the schedule of system audits

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and respond promptly to instances of non-compliance or other discrepancies/deficiencies revealed by audit

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain written records, reports and policy documentation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Plan and prepare to manage major incidents and emergencies

  1. Access, interpret and apply managing major incident and emergency documentation and ensure the work activity is compliant
  2. Obtain, read, interpret, clarify and confirm work requirements
  3. Identify and address potential risks, hazards and environmental issues and implement control measures
  4. Select and wear personal protective equipment appropriate for work activities
  5. Identify, interpret and assess the suitability of the emergency preparedness and response plan for the emergency/incident, liaise with specialists and implement recommended changes
  6. Identify, interpret and assess the suitability of the organisational structure for the management of emergency preparedness and response systems, liaise with specialists, and implement recommended changes
  7. Identify and communicate roles and responsibilities of others in the emergency preparedness and response plans Identify, interpret and assess the suitability of the emergency preparedness and response procedures for management of classes of incidents, liaise with specialists and implement recommended changes
  8. Identify, interpret and assess, the emergency response procedures for management of decision-making processes, and decision monitoring systems, liaise with stakeholders and implement requested changes
  9. Review, confirm and seek approval of plans from relevant stakeholders and specialists
  10. Identify training needs of individuals and prepare training plans
Access, interpret and apply managing major incident and emergency documentation and ensure the work activity is compliant

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Obtain, read, interpret, clarify and confirm work requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and address potential risks, hazards and environmental issues and implement control measures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Select and wear personal protective equipment appropriate for work activities

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify, interpret and assess the suitability of the emergency preparedness and response plan for the emergency/incident, liaise with specialists and implement recommended changes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify, interpret and assess the suitability of the organisational structure for the management of emergency preparedness and response systems, liaise with specialists, and implement recommended changes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and communicate roles and responsibilities of others in the emergency preparedness and response plans Identify, interpret and assess the suitability of the emergency preparedness and response procedures for management of classes of incidents, liaise with specialists and implement recommended changes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify, interpret and assess, the emergency response procedures for management of decision-making processes, and decision monitoring systems, liaise with stakeholders and implement requested changes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review, confirm and seek approval of plans from relevant stakeholders and specialists

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify training needs of individuals and prepare training plans

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Manage the incident/ emergency response

  1. Obtain, clarify and confirm information receipts and recording systems for the emergency/incident
  2. Access, interpret, confirm and apply emergency response and evacuation plans/procedures
  3. Coordinate incident operations facilities and communications
  4. Apply action planning processes to manage the emergency/incident
  5. Identify, locate and obtain required personnel, equipment and resources for the incident
Obtain, clarify and confirm information receipts and recording systems for the emergency/incident

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Access, interpret, confirm and apply emergency response and evacuation plans/procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Coordinate incident operations facilities and communications

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply action planning processes to manage the emergency/incident

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify, locate and obtain required personnel, equipment and resources for the incident

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Access and respond to information, advice and support

  1. Coordinate specialist technical and professional staff to review the emergency/incident
  2. Develop and implement action plans to deal with immediate areas of concern
  3. Clarify and confirm individual’s roles and responsibilities
Coordinate specialist technical and professional staff to review the emergency/incident

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop and implement action plans to deal with immediate areas of concern

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Clarify and confirm individual’s roles and responsibilities

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply post-incident management procedures

  1. Implement post-incident management processes/procedures
  2. Investigate the cause of emergency/incident
Implement post-incident management processes/procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Investigate the cause of emergency/incident

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Audit and review the effectiveness of the incident/emergency management response

  1. Audit response systems for effectiveness and compliance
  2. Audit incident/emergency management response processes effectiveness and for compliance
  3. Audit recording and reporting systems for effectiveness and compliance
  4. Audit the post-incident management, investigative and reporting processes
  5. Review and implement recommended changes to the schedule of system audits
  6. Identify and respond promptly to instances of non-compliance or other discrepancies/deficiencies revealed by audit
  7. Maintain written records, reports and policy documentation
Audit response systems for effectiveness and compliance

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Audit incident/emergency management response processes effectiveness and for compliance

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Audit recording and reporting systems for effectiveness and compliance

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Audit the post-incident management, investigative and reporting processes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review and implement recommended changes to the schedule of system audits

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and respond promptly to instances of non-compliance or other discrepancies/deficiencies revealed by audit

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain written records, reports and policy documentation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

1. Plan and prepare to manage major incidents and emergencies

1.1 Access, interpret and apply managing major incident and emergency documentation and ensure the work activity is compliant

1.2 Obtain, read, interpret, clarify and confirm work requirements

1.3 Identify and address potential risks, hazards and environmental issues and implement control measures

1.4 Select and wear personal protective equipment appropriate for work activities

1.5 Identify, interpret and assess the suitability of the emergency preparedness and response plan for the emergency/incident, liaise with specialists and implement recommended changes

1.6 Identify, interpret and assess the suitability of the organisational structure for the management of emergency preparedness and response systems, liaise with specialists, and implement recommended changes

1.7 Identify and communicate roles and responsibilities of others in the emergency preparedness and response plans Identify, interpret and assess the suitability of the emergency preparedness and response procedures for management of classes of incidents, liaise with specialists and implement recommended changes

1.8 Identify, interpret and assess, the emergency response procedures for management of decision-making processes, and decision monitoring systems, liaise with stakeholders and implement requested changes

1.9 Review, confirm and seek approval of plans from relevant stakeholders and specialists

1.10Identify training needs of individuals and prepare training plans

2. Manage the incident/ emergency response

2.1 Obtain, clarify and confirm information receipts and recording systems for the emergency/incident

2.2 Access, interpret, confirm and apply emergency response and evacuation plans/procedures

2.3 Coordinate incident operations facilities and communications

2.4 Apply action planning processes to manage the emergency/incident

2.5 Identify, locate and obtain required personnel, equipment and resources for the incident

3. Access and respond to information, advice and support

3.1 Coordinate specialist technical and professional staff to review the emergency/incident

3.2 Develop and implement action plans to deal with immediate areas of concern

3.3 Clarify and confirm individual’s roles and responsibilities

4. Apply post-incident management procedures

4.1 Implement post-incident management processes/procedures

4.2 Investigate the cause of emergency/incident

5. Audit and review the effectiveness of the incident/emergency management response

5.1 Audit response systems for effectiveness and compliance

5.2 Audit incident/emergency management response processes effectiveness and for compliance

5.3 Audit recording and reporting systems for effectiveness and compliance

5.4 Audit the post-incident management, investigative and reporting processes

5.5 Review and implement recommended changes to the schedule of system audits

5.6 Identify and respond promptly to instances of non-compliance or other discrepancies/deficiencies revealed by audit

5.7 Maintain written records, reports and policy documentation

Required Skills and Knowledge

1. Plan and prepare to manage major incidents and emergencies

1.1 Access, interpret and apply managing major incident and emergency documentation and ensure the work activity is compliant

1.2 Obtain, read, interpret, clarify and confirm work requirements

1.3 Identify and address potential risks, hazards and environmental issues and implement control measures

1.4 Select and wear personal protective equipment appropriate for work activities

1.5 Identify, interpret and assess the suitability of the emergency preparedness and response plan for the emergency/incident, liaise with specialists and implement recommended changes

1.6 Identify, interpret and assess the suitability of the organisational structure for the management of emergency preparedness and response systems, liaise with specialists, and implement recommended changes

1.7 Identify and communicate roles and responsibilities of others in the emergency preparedness and response plans Identify, interpret and assess the suitability of the emergency preparedness and response procedures for management of classes of incidents, liaise with specialists and implement recommended changes

1.8 Identify, interpret and assess, the emergency response procedures for management of decision-making processes, and decision monitoring systems, liaise with stakeholders and implement requested changes

1.9 Review, confirm and seek approval of plans from relevant stakeholders and specialists

1.10Identify training needs of individuals and prepare training plans

2. Manage the incident/ emergency response

2.1 Obtain, clarify and confirm information receipts and recording systems for the emergency/incident

2.2 Access, interpret, confirm and apply emergency response and evacuation plans/procedures

2.3 Coordinate incident operations facilities and communications

2.4 Apply action planning processes to manage the emergency/incident

2.5 Identify, locate and obtain required personnel, equipment and resources for the incident

3. Access and respond to information, advice and support

3.1 Coordinate specialist technical and professional staff to review the emergency/incident

3.2 Develop and implement action plans to deal with immediate areas of concern

3.3 Clarify and confirm individual’s roles and responsibilities

4. Apply post-incident management procedures

4.1 Implement post-incident management processes/procedures

4.2 Investigate the cause of emergency/incident

5. Audit and review the effectiveness of the incident/emergency management response

5.1 Audit response systems for effectiveness and compliance

5.2 Audit incident/emergency management response processes effectiveness and for compliance

5.3 Audit recording and reporting systems for effectiveness and compliance

5.4 Audit the post-incident management, investigative and reporting processes

5.5 Review and implement recommended changes to the schedule of system audits

5.6 Identify and respond promptly to instances of non-compliance or other discrepancies/deficiencies revealed by audit

5.7 Maintain written records, reports and policy documentation

Evidence is required to be collected that demonstrates a candidate’s competency in this unit. Evidence must be relevant to the roles within this sector’s work operations and satisfy all of the requirements of the performance criteria of this unit and include that the candidate:

locate and apply relevant legislation, documentation, policies and procedures

works effectively with others to undertake and complete the management of major incidents and emergencies that meets all of the required outcomes including:

facilitating groups to work together

using effective interviewing and questioning techniques

preparing for and organising work activities to meet all task requirements

communicating clearly and concisely with others to receive and clarify work instructions

using a range of communication techniques and aids to advise others of work activity and exclusion zones

uses written and verbal communications to convey all activities and outcomes for managing major incidents and emergencies to others in a clear and concise manner

demonstrates completion of managing major incidents and emergencies that safely, effectively and efficiently meets all of the required outcomes on more than one (1) occasion including:

accessing and apply emergency response and evacuation plans and procedures

establishing incident operations facilities, including communications to support them

applying action planning processes to manage the situation/incident

identifying and apply required services, personnel, equipment and resources for the incident

confirming and clarifying roles and responsibilities of the incident response team, and communicated to all persons

assessing and prioritising implementation processes

The candidate must demonstrate knowledge in, applying the manage major incidents and emergencies through:

audit and review processes and techniques

training and assessment principles

training systems

emergency response and evacuation planning processes and techniques

structure of emergency procedures guidelines

intervention and control techniques for heating, fires, explosions, outburst, or inrushes

the effects of hot and humid atmospheres

escape strategies and technology

mine environmental risks and controls

equipment requirements for different types of emergency

call-out procedures

the roles of external agencies

the structure, role and responsibilities of the Incident Control

the trigger points to initiate emergency response to alarms

understanding of guidance systems and markers

site emergency plans

the types of adverse environmental conditions

the types of hazards and incidents on a mine site

debriefing process