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Evidence Guide: SIBBSPA505A - Provide Indian head massage for relaxation

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

SIBBSPA505A - Provide Indian head massage for relaxation

What evidence can you provide to prove your understanding of each of the following citeria?

Consult with client and plan the treatment.

  1. Consult in a polite and friendly manner to determine client’s expectations.
  2. Encourage client to ask questions and clarify points that may arise.
  3. Explain Indian head massage, treatment objectives and outcomes that would meet client needs.
  4. Identify client’s relevant medical history, contraindications, physical condition and lifestyle.
  5. Identify relevant contraindications, and discuss with client and refer to an appropriate professional where required.
  6. Record, explain and confirm treatment plan with client.
Consult in a polite and friendly manner to determine client’s expectations.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Encourage client to ask questions and clarify points that may arise.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Explain Indian head massage, treatment objectives and outcomes that would meet client needs.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify client’s relevant medical history, contraindications, physical condition and lifestyle.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify relevant contraindications, and discuss with client and refer to an appropriate professional where required.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Record, explain and confirm treatment plan with client.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare for Indian head massage.

  1. Prepare work environment to meet hygiene and treatment requirements.
  2. Ensure that environmental conditions are suitable for client and treatment.
  3. Help client into a comfortable and relaxed seated position for the treatment.
  4. Ensure own posture and position minimise fatigue and risk of injury to self and client.
  5. Select appropriate massage medium.
Prepare work environment to meet hygiene and treatment requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure that environmental conditions are suitable for client and treatment.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Help client into a comfortable and relaxed seated position for the treatment.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure own posture and position minimise fatigue and risk of injury to self and client.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Select appropriate massage medium.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide Indian head massage.

  1. Help client to maintain an upright, comfortable seated position and ensure client safety throughout the treatment.
  2. Ensure client modesty and privacy at all times.
  3. Apply massage techniques according to agreed treatment plan to meet intended outcomes.
  4. Vary massage pressures and rhythms to meet client needs.
  5. Ensure massage movements suit the parts of the body being treated.
  6. Recognise adverse reactions that occur during massage treatment and take prompt remedial action.
  7. Ensure treatment stages are carried out in line with expected treatment time frames.
  8. Monitor client following treatment in a relaxing environment according to workplace procedures.
Help client to maintain an upright, comfortable seated position and ensure client safety throughout the treatment.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure client modesty and privacy at all times.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply massage techniques according to agreed treatment plan to meet intended outcomes.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Vary massage pressures and rhythms to meet client needs.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure massage movements suit the parts of the body being treated.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Recognise adverse reactions that occur during massage treatment and take prompt remedial action.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure treatment stages are carried out in line with expected treatment time frames.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor client following treatment in a relaxing environment according to workplace procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review treatment and provide post-treatment advice.

  1. Confirm client satisfaction with massage and seek feedback.
  2. Offer future treatment advice and make accurate and constructive recommendations.
  3. Advise client on recommended actions and home care as necessary.
Confirm client satisfaction with massage and seek feedback.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Offer future treatment advice and make accurate and constructive recommendations.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Advise client on recommended actions and home care as necessary.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

interacting with clients in a polite and friendly manner

planning treatments to meet client needs

safely performing Indian head massage according to the range statement and within workplace service time frames

recognising and managing contraindications and adverse effects

providing treatment and post-treatment advice.

Context of and specific resources for assessment

Assessment must ensure:

that competency is consistently demonstrated over a period of time and observed by the assessor or the technical expert working in partnership with the assessor as described in the Assessment Guidelines

that competency is demonstrated the workplace or a simulated workplace environment in a range of real work situations which may include client interruptions and involvement in other related activities normally expected in the workplace.

Assessment must ensure access to:

an environment, which includes as a minimum:

individual treatment spaces

adjustable massage chair or couch with safe working access for operator and equipment

appropriate supply of small towels

massage medium

appropriate cleaning and disinfection products and equipment

relevant workplace documentation including:

manufacturer's equipment instructions

product instructions

manufacturer safety data sheets

workplace policies and procedures manuals

range of clients seeking Indian head massage treatments.

For further guidance on the use of an appropriate simulated environment, refer to the Assessment Guidelines in this Training Package.

Methods of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

direct observation of the learner providing Indian head massage over sufficient time to demonstrate handling of a range of contingencies, including:

consulting clients and planning treatments

performing Indian head massage according to the range statement and within workplace service time frames

providing post-treatment advice

written and oral questioning appropriate to the language and literacy level of the learner, to assess knowledge and understanding of the required skills and knowledge of this unit

completion of self-paced learning materials, including personal reflection and feedback from a trainer or supervisor

third-party reports from experienced beauty therapists in the workplace.

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

SIBBSPA501A Work in a spa therapies framework

SIBBSPA502A Plan spa programs

SIBBSPA503A Provide spa therapies.

Required Skills and Knowledge

Required skills

The following skills must be assessed as part of this unit:

interpersonal and communication skills to:

develop rapport with clients when conveying service and product advice

ask questions to identify and confirm requirements

use language and concepts appropriate to cultural differences

use and interpret non-verbal communication

explain the features, benefits and application processes of Indian head massage

technical skills to:

monitor client comfort and wellbeing at regular intervals

safely perform and sequence Indian head massage techniques to meet client needs

respond to contraindications and adverse effects

literacy skills to read, comprehend and update treatment plans, relevant workplace documents and treatment information

numeracy skills to comprehend and achieve workplace treatment time frames

critical thinking skills to evaluate outcomes of Indian head massage and recommend further treatments.

Required knowledge

The following knowledge must be assessed as part of this unit:

history, origins and traditions of Indian head massage

basics of Ayurveda and Ayurvedic bodywork

anatomy and physiology of the:

body and body structures as they relate to Indian head massage

skin and skin structures as they relate to Indian head massage

classifications of massage techniques and the effects of massage on clients

how to apply and adapt massage to meet client needs

why effective client breathing is necessary before starting the treatment

what constitutes a contra-action, for example:

tiredness

heightened emotional state

course of action in the event of a contra-action occurring during treatment

reasons for recording contra-actions

workplace service time frames for Indian head massage treatments

post-treatment recommendations to clients, such as food and drink intake

benefits of continuous treatments

principles of body, mind and spiritual wellness

properties and benefits of carrier oils used in Indian head massage treatments, such as sweet almond, sesame, coconut and olive

how the operator's own breathing techniques can enhance the effectiveness of the treatment process by maintaining stamina and concentration

principles and practice of Marma (pressure) point application

principles and practices of the seven primary chakra areas in relation to Indian head massage treatment.

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Consultation may include:

questioning

visual examination

reviewing client records.

Clients may include:

new or regular clients with routine or special needs

female or male clients

people from a range of social, cultural and ethnic backgrounds and with varying physical and mental abilities.

Indian head massage must include:

shoulders

arms

neck

scalp

face.

Treatment objectives may include:

general feeling of wellbeing, calmness and relaxation for muscles

providing immediate relief of tension and fibrous adhesions, knots and nodules

providing relief from conditions, such as:

tension headaches

neck and shoulder stiffness

stress and anxiety

chronic depression

improved circulation and condition of the skin

nourished scalp, encouraging strong and healthy hair

improved joint mobility in the upper back and shoulders.

Client's relevant medical history must include:

existing medical conditions

previous medical conditions

medications.

Contraindications may include:

spondilytis and other severe bone inflammation

high temperature or fever

acute infectious disease

skin infections on the head, neck or shoulders

recent haemorrhage

recent head, shoulder or neck injury

recent surgery

severe circulatory disorder

heart condition

alcohol or drug abuse

thrombosis or embolism

very high or low blood pressure

dysfunctions of the nervous system

epilepsy

diabetes

recent scar tissue in the massage area

severe bruising, open cuts or abrasions

undiagnosed lumps, bumps or swellings

severe allergies

severe migraine or headaches

scalp infections.

Lifestyle may include:

occupation

dietary and fluid intake

hobbies, interests and means of relaxation

exercise habits

smoking habits

sleep patterns.

Treatment plan may include:

lifestyle details

contraindications

relevant medical history and medications

outcomes of previous treatments

massage routine

product recommendations

recommendations for future treatments.

Environmental conditions may include:

lighting

heating

ventilation

music.

Massage medium may include:

carrier oils, such as:

sweet almond

sesame

coconut

olive.

Massage techniques may include:

petrissage

effleurage

tapotement

hacking

vibration

friction

Marma (pressure points).

Parts of the body may include:

head

neck

shoulders

upper back

arms

hands

primary chakra areas.

Adverse reactions may include:

dizziness

nausea

skin irritation

headache.

Future treatment advice may include:

frequency of future treatments

other related treatments.

Recommended actions and home care may include:

suitable rest period

food and drink intake

stimulants, such as:

alcohol

smoking

contra-actions

hair and scalp care.