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Evidence Guide: SIFBGM003B - Clean and maintain public conveniences and amenities

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

SIFBGM003B - Clean and maintain public conveniences and amenities

What evidence can you provide to prove your understanding of each of the following citeria?

Select and assemble cleaning agents and equipment.

  1. Liaise with appropriate staff to identify and confirm work requirements.
  2. Prepare and use personal protective equipment according to workplace policies and procedures, and relevant legislation.
  3. Select and assemble cleaning agents and equipment.
  4. Check working order of equipment.
  5. Dilute required chemicals according to manufacturer instructions.
Liaise with appropriate staff to identify and confirm work requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare and use personal protective equipment according to workplace policies and procedures, and relevant legislation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Select and assemble cleaning agents and equipment.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Check working order of equipment.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Dilute required chemicals according to manufacturer instructions.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Clean and maintain conveniences and amenities.

  1. Clean lavatories, basins and floors according to workplace policies and procedures, and relevant legislation.
  2. Check and replace consumables according to workplace policies and procedures.
  3. Empty and clean waste bins according to workplace policies and procedures.
  4. Identify hazardous waste and take corrective action according to workplace policies and procedures, and relevant legislation.
  5. Complete cleaning schedule documentation according to workplace policies and procedures.
  6. Identify problems with public conveniences and amenities and take corrective action according to workplace policies and procedures.
Clean lavatories, basins and floors according to workplace policies and procedures, and relevant legislation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Check and replace consumables according to workplace policies and procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Empty and clean waste bins according to workplace policies and procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify hazardous waste and take corrective action according to workplace policies and procedures, and relevant legislation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete cleaning schedule documentation according to workplace policies and procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify problems with public conveniences and amenities and take corrective action according to workplace policies and procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Store and monitor cleaning agents and equipment.

  1. Store cleaning agents and cleaning equipment according to workplace policies and procedures.
  2. Check supplies of cleaning agents and cleaning equipment according to workplace policies and procedures.
  3. Order supplies of cleaning agents and cleaning equipment according to workplace policies and procedures.
Store cleaning agents and cleaning equipment according to workplace policies and procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Check supplies of cleaning agents and cleaning equipment according to workplace policies and procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Order supplies of cleaning agents and cleaning equipment according to workplace policies and procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

ability to select, prepare, use, maintain and clean the required tools and equipment according to supervisor instructions, workplace policies and procedures, and manufacturer's instructions

ability to effectively and efficiently clean lavatories, basins and floors using the appropriate cleaning agents and to dispose of waste

the maintenance of supplies of consumables

cleaning and maintaining public conveniences and amenities on multiple occasions to ensure consistency of performance and ability to respond to different situations.

Context of and specific resources for assessment

Assessment must ensure:

demonstration of skills in a public convenience with lavatories and basins

access to consumables, cleaning supplies and equipment

access to personal protective equipment.

Methods of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

observation of candidate demonstrating appropriate planning and preparation for work, choosing and using equipment appropriate to the task being undertaken, cleaning and maintaining conveniences and amenities, identifying hazardous waste and taking corrective action, and storing and monitoring cleaning agents and equipment

written or verbal questioning to assess knowledge and understanding of relevant legislation and workplace policies and procedures with regard to carrying out maintenance of public conveniences and amenities

review of portfolios of evidence and third-party workplace reports of on-the-job performance by the candidate.

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended.

Employability skills embedded in this unit should be assessed holistically with other relevant units that make up the skill set or qualification and in the context of the job role.

Required Skills and Knowledge

Required skills

safe application of cleaning tools and chemicals

safe manual handling techniques

communication skills to determine, clarify and inform work requirements, report hazards and order cleaning supplies

literacy and numeracy skills to interpret chemical labels and prepare chemical dilutions

organisational and self-management skills to complete required tasks according to supervisor instructions and workplace policies and procedures

problem-solving skills to identify and resolve problems in relation to maintaining public conveniences and amenities.

Required knowledge

workplace policies and procedures regarding cleaning and maintaining public conveniences and amenities

environmental impacts in relation to cleaning and maintaining public conveniences and amenities and minimal impact practices to reduce these, especially those that relate to resource, water and energy use.

correct and environmentally sound disposal methods for all types of waste and in particular for hazardous substances.

application of a range of cleaning products

operating and maintenance requirements of relevant equipment.

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Appropriate staff may include:

supervisor

manager.

Personal protective equipment may include:

gloves

safety glasses

safety shoes

face masks

ear muffs or plugs

overalls.

Workplace policies and procedures may include:

standard operating policies and procedures

standards and certification requirements

quality assurance procedures

OHS procedures, such as:

workplace environment and safety

use of personal protective equipment

manual handling procedures

use of tools and equipment

material handling procedures, including hazardous materials

emergency procedures, including fire and accident procedures.

workplace practices in relation to environmental consideration.

Relevant legislation and regulations may include:

OHS

cemetery Acts and by-laws

Crematorium Acts

local government regulations

Public Health Act

Environment Protection Act

Australian standards

Worksafe Australia certification and standards.

Cleaning agents and equipment may include:

neutral PH detergents

scrubbers

cleaning cloths

mops

buckets

pick up trolley

mobile garbage bins

bin liners.

Consumables may include:

toilet paper

soap

hand drying facilities.

Hazardous waste may include:

materials and equipment containing human blood and body fluid

contaminated garments

contaminated soil

soiled dressings

sharps

catheters

swabs and bandages.

Corrective action may include:

removing hazardous water using appropriate personal protective equipment

reporting hazardous waste.

Cleaning schedule documentation may include:

timetables

checklists.