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Evidence Guide: SIFCCAC005 - Coordinate chapel operations

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

SIFCCAC005 - Coordinate chapel operations

What evidence can you provide to prove your understanding of each of the following citeria?

Operate a chapel.

  1. Establish daily work requirements to assist with efficient chapel operations.
  2. Review and communicate daily chapel schedules to funeral personnel and relevant staff.
  3. Maintain operating hours for chapel each day according to schedules.
  4. Receive, place and transfer coffins and caskets according to special requirements.
  5. Check coffin and casket nameplates against chapel register.
  6. Assist funeral personnel and external suppliers as required.
Establish daily work requirements to assist with efficient chapel operations.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Review and communicate daily chapel schedules to funeral personnel and relevant staff.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Maintain operating hours for chapel each day according to schedules.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Receive, place and transfer coffins and caskets according to special requirements.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Check coffin and casket nameplates against chapel register.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Assist funeral personnel and external suppliers as required.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Maintain a chapel.

  1. Maintain cleanliness of chapel according to daily schedules.
  2. Conduct regular maintenance checks.
  3. Undertake minor repair and report maintenance issues as required.
  4. Document maintenance and repair activities.
Maintain cleanliness of chapel according to daily schedules.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Conduct regular maintenance checks.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Undertake minor repair and report maintenance issues as required.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Document maintenance and repair activities.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Operate a chapel.

  1. Establish daily work requirements to assist with efficient chapel operations.
  2. Review and communicate daily chapel schedules to funeral personnel and relevant staff.
  3. Maintain operating hours for chapel each day according to schedules.
  4. Receive, place and transfer coffins and caskets according to special requirements.
  5. Check coffin and casket nameplates against chapel register.
  6. Assist funeral personnel and external suppliers as required.
Establish daily work requirements to assist with efficient chapel operations.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Review and communicate daily chapel schedules to funeral personnel and relevant staff.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Maintain operating hours for chapel each day according to schedules.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Receive, place and transfer coffins and caskets according to special requirements.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Check coffin and casket nameplates against chapel register.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Assist funeral personnel and external suppliers as required.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Maintain a chapel.

  1. Maintain cleanliness of chapel according to daily schedules.
  2. Conduct regular maintenance checks.
  3. Undertake minor repair and report maintenance issues as required.
  4. Document maintenance and repair activities.
Maintain cleanliness of chapel according to daily schedules.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Conduct regular maintenance checks.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Undertake minor repair and report maintenance issues as required.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Document maintenance and repair activities.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Operate a chapel.

1.1 Establish daily work requirements to assist with efficient chapel operations.

1.2 Review and communicate daily chapel schedules to funeral personnel and relevant staff.

1.3 Maintain operating hours for chapel each day according to schedules.

1.4 Receive, place and transfer coffins and caskets according to special requirements.

1.5 Check coffin and casket nameplates against chapel register.

1.6 Assist funeral personnel and external suppliers as required.

2. Maintain a chapel.

2.1 Maintain cleanliness of chapel according to daily schedules.

2.2 Conduct regular maintenance checks.

2.3 Undertake minor repair and report maintenance issues as required.

2.4 Document maintenance and repair activities.

Required Skills and Knowledge

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Operate a chapel.

1.1 Establish daily work requirements to assist with efficient chapel operations.

1.2 Review and communicate daily chapel schedules to funeral personnel and relevant staff.

1.3 Maintain operating hours for chapel each day according to schedules.

1.4 Receive, place and transfer coffins and caskets according to special requirements.

1.5 Check coffin and casket nameplates against chapel register.

1.6 Assist funeral personnel and external suppliers as required.

2. Maintain a chapel.

2.1 Maintain cleanliness of chapel according to daily schedules.

2.2 Conduct regular maintenance checks.

2.3 Undertake minor repair and report maintenance issues as required.

2.4 Document maintenance and repair activities.

Evidence of the ability to:

register, record and check chapel bookings according to workplace policies and procedures

implement daily chapel operation and maintenance activities in an efficient manner and in accordance with scheduled bookings.

Evidence of performance of coordinating chapel operations for two or more funerals is required to demonstrate consistency of performance and ability to respond to different situations.

Demonstrated knowledge of:

workplace policies and procedures regarding chapel operation procedures

basic chapel operation procedures, including:

recording and checking chapel bookings

placing and removing signs and floral tribute markers

checking and completing relevant documentation, including:

funeral service details

celebrant instructions

applications for burial

certificates of burial or delivery for cremation

schedule running sheets

transfer documents

preparing and operating electronic coffin or casket lowering equipment

roles and responsibilities of personnel in relation to chapel operations

social, religious and cultural differences and traditions in relation to chapel operations, including:

orientation of coffin or casket

lighting and placement of candle

placement of flowers

placement of photographs

professional funeral services industry parameters and protocols in dealing with the deceased and the bereaved.