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Evidence Guide: SIFFNL006A - Arrange international repatriations

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

SIFFNL006A - Arrange international repatriations

What evidence can you provide to prove your understanding of each of the following citeria?

Coordinate repatriation of deceased person to Australia.

  1. Identify, confirm and document full consignee details according to workplace policies and procedures, industry guidelines and relevant legislation.
  2. Liaise with consignee to confirm requirements of consignee and Australian regulatory authorities.
  3. Confirm date and cause of death where possible and arrange for health authority certification related to communicable diseases.
  4. Liaise with Australian Quarantine and Inspection Service (AQIS) or appropriate body to gain approval for repatriation prior to departure of the body from its originating location.
  5. Arrange for appropriately endorsed death and embalming certificates, with English translations as necessary, to accompany human remains.
  6. Liaise with consignee to identify and confirm full flight details.
  7. Determine and confirm transfer arrangements of human remains according to relevant legislation.
Identify, confirm and document full consignee details according to workplace policies and procedures, industry guidelines and relevant legislation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Liaise with consignee to confirm requirements of consignee and Australian regulatory authorities.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Confirm date and cause of death where possible and arrange for health authority certification related to communicable diseases.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Liaise with Australian Quarantine and Inspection Service (AQIS) or appropriate body to gain approval for repatriation prior to departure of the body from its originating location.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Arrange for appropriately endorsed death and embalming certificates, with English translations as necessary, to accompany human remains.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Liaise with consignee to identify and confirm full flight details.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine and confirm transfer arrangements of human remains according to relevant legislation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Arrange preparation of deceased person for international repatriation.

  1. Identify correct human remains to be transported and ensure corroboration according to workplace policies and procedures and industry guidelines.
  2. Acquire and confirm required documentation of death according to relevant legislation and carrier requirements.
  3. Liaise with family of deceased to explain and confirm transfer procedures and requirements.
  4. Liaise with funeral directing staff at repatriation location to confirm transfer procedures and requirements.
  5. Arrange full or partial embalming of non-cremated remains as required.
  6. Determine and arrange preparation requirements of human remains for transport according to workplace policies and procedures, and relevant legislation, regulations and industry guidelines.
Identify correct human remains to be transported and ensure corroboration according to workplace policies and procedures and industry guidelines.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Acquire and confirm required documentation of death according to relevant legislation and carrier requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Liaise with family of deceased to explain and confirm transfer procedures and requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Liaise with funeral directing staff at repatriation location to confirm transfer procedures and requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Arrange full or partial embalming of non-cremated remains as required.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine and arrange preparation requirements of human remains for transport according to workplace policies and procedures, and relevant legislation, regulations and industry guidelines.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Make transport arrangements for international repatriation.

  1. Identify and document transfer location and consignee and transit director details.
  2. Identify and liaise with transport company to make transfer arrangements according to workplace policies and procedures.
  3. Notify consignee and transit director of transfer arrangements according to workplace policies and procedures, and relevant legislation and regulations.
  4. Organise and complete required documentation according to workplace policies and procedures, and relevant legislation and regulations.
  5. Arrange for required documentation to be forwarded to relevant agencies according to workplace policies and procedures, and relevant legislation and regulations.
  6. Arrange for transfer of shipping container to transport company at correct time.
  7. Review arrangements and documentation prior to departure.
Identify and document transfer location and consignee and transit director details.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and liaise with transport company to make transfer arrangements according to workplace policies and procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Notify consignee and transit director of transfer arrangements according to workplace policies and procedures, and relevant legislation and regulations.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Organise and complete required documentation according to workplace policies and procedures, and relevant legislation and regulations.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Arrange for required documentation to be forwarded to relevant agencies according to workplace policies and procedures, and relevant legislation and regulations.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Arrange for transfer of shipping container to transport company at correct time.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review arrangements and documentation prior to departure.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

ability to assess, confirm and coordinate the body preparation and transport of human remains and accurately complete and process relevant documentation

ability to communicate with family, funeral personnel and transport carriers to ensure that repatriation of human remains is conducted safely, efficiently and sensitively

knowledge of regulations for the international transportation of remains

arranging international repatriations on multiple occasions to ensure consistency of performance and ability to respond to different situations.

Context of and specific resources for assessment

Assessment must ensure access to:

appropriate computers, communication technology and software programs to coordinate repatriations

relevant documentation, such as transport documentation and schedules.

Methods of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

observation of candidate identifying and completing required documentation and making and confirming required arrangements

written or verbal questioning to assess knowledge and understanding of relevant legislative, regulatory and industry procedures

review of portfolios of evidence and third-party workplace reports of on-the-job performance by the candidate.

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

SIFFNL005A Arrange intrastate and interstate repatriations.

Employability skills embedded in this unit should be assessed holistically with other relevant units that make up the skill set or qualification and in the context of the job role.

Required Skills and Knowledge

Required skills

planning and organisational skills to ensure that required documentation and transport schedules are accurately arranged and confirmed

communication skills, including clear and direct communication and active listening and questioning techniques, to arrange and confirm transport arrangements and notify family of deceased, consignee and transit director

literacy and numeracy skills to interpret complex legislative and operational requirements, complete required documentation, and arrange and confirm transport schedules

problem-solving skills to deal with contingencies.

Required knowledge

broad working knowledge of relevant federal, state or territory, and local government legislation and regulations relating to international repatriation of human remains

sources of information on legislative and operational requirements for international repatriation of human remains

international electronic communication procedures

workplace policies and procedures and industry guidelines

funeral services industry protocols for dealing with the deceased and the bereaved.

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Workplace policies and procedures may include:

OHS

transportation of human remains

communication protocols

documentation completion and dispatch

quality procedures.

Relevant legislation, regulations and codes of practice may include:

Aviation Transport Security Act and regulations

AQIS

OHS

Anatomy Act

Human Tissue Act

Coroner's Act

Public Health Act

Environment Protection Act

Births, Deaths and Marriages Registration

approved code of practice for embalmers

Dangerous Goods Act

local government regulations

funeral services industry code of practice

cemetery Acts and by-laws

Crematorium Acts

Worksafe Australia certification and standards.

Human remains may include:

cremated remains

embalmed remains

un-embalmed remains.

Corroboration may include:

body labels

mortuary records confirmed by a minimum of two persons.

Documentation of death must include:

certified copy of Death Certificate.

Carrier requirements may include:

separate consignment

packaging requirements for cremated remains

packaging requirements for embalmed and non-embalmed remains

signed declarations

quarantine declarations

refrigeration requirements

timeframes for receipt of remains.

Family may include:

immediate family

extended family

designated people, including friends and federal government personnel.

Preparation requirements may include:

urn and outer packaging for cremated remains

packaging seals

packaging materials and methods for embalmed and non-embalmed remains

transfer shells

labelling.

Transfer arrangements may include:

transfer date and time

procedures that minimise delays

completion of required documentation.

Required documentation may include:

certified copy of Death Certificate

locally issued burial or transit permit

embalmer's affidavit

shipper's declaration for dangerous goods

non-contagious disease declaration

full flight itinerary

Australian passport

next of kin information

receipts for jewellery and other valuables

list of personal property of the deceased person.