NTISthis.com

Evidence Guide: SIHHBAS201A - Perform shampoo and basin services

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

SIHHBAS201A - Perform shampoo and basin services

What evidence can you provide to prove your understanding of each of the following citeria?

Gown and protect clients.

  1. Confirm service to be provided with the client or supervising hairdresser, according to salon procedures.
  2. Select and apply clean gown or wrap and towels to suit the planned service, salon procedures and relevant health regulations.
Confirm service to be provided with the client or supervising hairdresser, according to salon procedures.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Select and apply clean gown or wrap and towels to suit the planned service, salon procedures and relevant health regulations.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Prepare for pre-service shampoos and treatments.

  1. Brush or comb through hair and visually examine hair and scalp condition.
  2. Note hair condition and length and check for enhancements.
  3. Observe scalp and tactfully seek direction from supervising hairdresser where unusual scalp conditions are present.
  4. Select shampoo and treatment products, according to hair and scalp type and condition, product information, and as directed by supervising hairdresser.
Brush or comb through hair and visually examine hair and scalp condition.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Note hair condition and length and check for enhancements.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Observe scalp and tactfully seek direction from supervising hairdresser where unusual scalp conditions are present.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Select shampoo and treatment products, according to hair and scalp type and condition, product information, and as directed by supervising hairdresser.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Perform pre-service shampoos and treatments.

  1. Position client’s neck and head to ensure operator access to the hair, scalp, forehead and nape area, whilst ensuring client comfort and safety.
  2. Adapt water temperature, flow and direction to suit the client’s hair and the stage in the service.
  3. Follow salon procedures to minimise water and product waste and negative environmental impacts throughout the service.
  4. Ensure massage techniques achieve an even distribution of shampoo over the hair and scalp.
  5. Rinse thoroughly to leave client’s hair free of shampoo and squeeze out excess water.
  6. Apply, process and remove treatment products as directed by supervising hairdresser and product instructions.
  7. Apply towels to absorb excess water and gently untangle hair from underneath and from ends to roots using a large wide-tooth comb.
Position client’s neck and head to ensure operator access to the hair, scalp, forehead and nape area, whilst ensuring client comfort and safety.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Adapt water temperature, flow and direction to suit the client’s hair and the stage in the service.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Follow salon procedures to minimise water and product waste and negative environmental impacts throughout the service.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Ensure massage techniques achieve an even distribution of shampoo over the hair and scalp.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Rinse thoroughly to leave client’s hair free of shampoo and squeeze out excess water.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Apply, process and remove treatment products as directed by supervising hairdresser and product instructions.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Apply towels to absorb excess water and gently untangle hair from underneath and from ends to roots using a large wide-tooth comb.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Remove processed colour products from hair.

  1. Position client’s neck and head to ensure access to processed product on the hair, scalp, forehead and nape of hairline.
  2. Ensure client comfort and protection throughout product removal and follow salon procedures to minimise water and product waste.
  3. Apply tepid water and emulsify processed product over the entire hair, scalp, forehead and nape hairline applying massage techniques as directed by supervising hairdresser and product instructions.
  4. Rinse excess product thoroughly from hair and scalp, applying and rinsing off a second shampoo where directed by supervising hairdresser and product instructions.
  5. Apply and remove post-treatment products according to product or supervising hairdresser or product instructions.
  6. Gently absorb excess water using a towel and apply salon products and procedures to remove forehead, nape or hairline colour stain when required.
  7. Gently detangle hair from underneath and from ends to root using a large wide-tooth comb.
Position client’s neck and head to ensure access to processed product on the hair, scalp, forehead and nape of hairline.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Ensure client comfort and protection throughout product removal and follow salon procedures to minimise water and product waste.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Apply tepid water and emulsify processed product over the entire hair, scalp, forehead and nape hairline applying massage techniques as directed by supervising hairdresser and product instructions.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Rinse excess product thoroughly from hair and scalp, applying and rinsing off a second shampoo where directed by supervising hairdresser and product instructions.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Apply and remove post-treatment products according to product or supervising hairdresser or product instructions.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Gently absorb excess water using a towel and apply salon products and procedures to remove forehead, nape or hairline colour stain when required.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Gently detangle hair from underneath and from ends to root using a large wide-tooth comb.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Remove processed foils from hair.

  1. Confirm the order and method of foils removal with supervising hairdresser.
  2. Position client to ensure access to product and foils on the hair, scalp, forehead and nape hairline, ensuring client comfort and protection throughout product removal.
  3. Follow salon procedures to minimise water and product waste.
  4. Apply tepid water and gently emulsify and rinse coloured hair not placed in foil with minimal disturbance to position of foils, all over hair, scalp, forehead and nape of hairline.
  5. Loosen foils, or plastic cap, and gently rinse and remove product in foil using tepid running water and avoiding stretch or damage to the hair.
  6. Apply and remove post-treatment products, according to product or supervising hairdresser or product instructions.
  7. Gently absorb excess water using a towel and apply salon products and procedures to remove forehead, nape or hairline colour stain when required.
  8. Gently detangle hair from underneath and from ends to root using a large wide-toothed comb.
Confirm the order and method of foils removal with supervising hairdresser.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Position client to ensure access to product and foils on the hair, scalp, forehead and nape hairline, ensuring client comfort and protection throughout product removal.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Follow salon procedures to minimise water and product waste.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Apply tepid water and gently emulsify and rinse coloured hair not placed in foil with minimal disturbance to position of foils, all over hair, scalp, forehead and nape of hairline.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Loosen foils, or plastic cap, and gently rinse and remove product in foil using tepid running water and avoiding stretch or damage to the hair.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Apply and remove post-treatment products, according to product or supervising hairdresser or product instructions.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Gently absorb excess water using a towel and apply salon products and procedures to remove forehead, nape or hairline colour stain when required.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Gently detangle hair from underneath and from ends to root using a large wide-toothed comb.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

interacting with clients, to take into account any cultural or physical requirements, and to ensure client comfort and safety throughout the services required

interpreting and following verbal instructions from supervising hairdressers

interpreting and consistently applying product instructions for the application of shampoo and treatment products

applying salon procedures and safe work practices regarding gowning clients and performing:

pre-service shampoo services and treatments

removing processed tint from hair

consistently applying a range of shampoo and scalp massage movements, including petrissage and rotary movements to the satisfaction of clients.

Context of and specific resources for assessment

Assessment must ensure access to:

a salon or a simulated salon environment that includes a range of work situations such as client interruptions and involvement in other related activities normally expected in the salon

a fully equipped basin services area which includes as a minimum:

shampoo basins

client shampoo chairs

adjustable water temperature and shampoo spray attachments

a professional shampoo range

a professional hair and scalp treatments range

a plentiful supply of clean towels

clean client gowns

documented salon procedures, such as:

methods for gowning clients for shampoo services

procedures that ensure client comfort and safety at the basin

operator comfort and safety

procedures that respond to state or territory and local government health regulations relevant to providing services at the basin

environmental protection practices, such as:

waste minimisation

resource management

recycling

energy efficiency, e.g. gas or electricity saving practices

water efficiency

a range of clients with different shampoo services and after shampoo treatments requirements

product labels and other sources of product information and product safety data.

For further guidance on the use of an appropriate simulated environment, refer to the Assessment Guidelines in this Training Package.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

direct observation of the learner providing a range of shampoo and conditioning services

written or verbal questions appropriate to the language and literacy level of the learner to test knowledge which may include:

relevant health regulations

salon procedures

review of portfolios of evidence and third-party reports of on-the-job performance.

Guidance information for assessment

A unit of competency describes an individual skill but people rarely perform one skill at a time. Many skills are combined on a day-to-day basis in the workplace as part of work processes. This does not mean that each skill described by a unit of competency is pre-requisite to another— they are related skills.

Holistic assessment with other units relevant to the industry sector, salon and job role is recommended, for example:

SIHHOHS201A Apply salon safety procedures

SIRXCOM001A Communicate in the workplace

Required Skills and Knowledge

Required skills

communication skills to:

liaise with other team members

seek direction and act on verbal advice from supervising hairdressers

interact with clients throughout the service

technical skills to:

apply wraps and towels for a range of services

perform a range of hair and scalp massage movements

apply salon hygiene and infection-control procedures

apply salon safety procedures at the basin

remove processed colour and bleach products from hair

remove processed foils from hair

literacy skills to:

interpret product information and manufacturer instructions

interpret relevant health regulations and associated salon procedures

numeracy skills to:

measure and apply shampoo and conditioning products to minimise waste

manage service time effectively

Required knowledge

relevant health regulations regarding hygiene and infection control at the basin area

salon health and hygiene procedures

the appearance of normal and abnormal hair and scalp conditions

salon environmental controls relating to:

waste minimisation

water efficiency

recycling

energy efficiency, e.g. gas or electricity saving practices

salon policies and procedures regarding shampoo services

salon basin products and treatments range

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Service may include:

pre-service shampoo and conditioning

colour product removal

bleach product removal

removing foils.

Clients may include:

women

men

children

people from a range of social, cultural or ethnic backgrounds and with a range of physical and mental abilities.

Supervising hairdresser may include:

qualified hairdresser

more experienced apprentice or trainee.

Salon procedures may include:

methods for gowning clients for shampoo services

ensuring client comfort and safety at the basin

operator comfort and safety

complying with state or territory and local government health regulations relevant to providing services at the basin

environmental protection practices, such as:

waste minimisation

resource management

recycling

energy efficiency, e.g. gas or electricity saving practices

water efficiency.

Towels may include:

washable

disposable.

Relevant health regulations may include:

state or territory health regulations

local council health regulations.

Condition of hair may include:

dry

normal

oily

coloured or lightened

chemically reformed

chemically treated.

Enhancements may include:

hair extensions

hair ornaments.

Unusual scalp conditions may include:

dry, scaly areas

oily crust

sores and lesions

swelling

scabs.

Shampoo and treatment products may include:

shampoo products for:

dry hair and scalp

oily hair and scalp

chemically treated hair

conditioning products for:

dry hair and scalp

oily hair and scalp

chemically damaged hair

post-colour service treatments

abnormal skin conditions, including:

dry and oily dandruff

psoriasis

seborrhoea.

Massage techniques may include:

petrissage

rotary

scrubbing.

Processed products may include:

tint

bleach.