Perform on scalp full head and retouch bleach services Evidence Guide

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Evidence Guide: SIHHCLS305A - Perform on scalp full head and retouch bleach services

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

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SIHHCLS305A - Perform on scalp full head and retouch bleach services

What evidence can you provide to prove your understanding of each of the following citeria?

Completed
Date:

Teacher:

Evidence:

Assessed

Teacher: ___________________________ Date: _

Signature: ________________________________________________

Comments:

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit	Evidence of the following is essential: pre-service client consultation that includes accurate hair analysis and establishes client expectations regarding the level and tone of lightening interpreting and applying colour charts, product information, instructions and safety data sheets observing safety precautions to ensure client and operator safety following selected stages and methods of product application achieving the desired degree of lift, with even colour results and minimum hair damage for both virgin head and regrowth bleach services.
Context of and specific resources for assessment	Assessment must ensure access to: a salon or a simulated salon environment that includes a range of work situations such as client interruptions and involvement in other related activities normally expected in the salon a fully equipped workstation which includes as minimum: an adjustable client chair client clean client gown or wrap a plentiful supply of clean towels trolley stocked with: rubber gloves liquid measure plastic bowls tint brushes barrier creams a professional range of bleach products and toners product colour charts, information and product safety data sheets a range of clients with virgin head and retouch bleach application requirements. For further guidance on the use of an appropriate simulated environment, refer to the Assessment Guidelines in this Training Package.
Method of assessment	A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit: observation of the learner performing a range of tasks in an actual or simulated work environment, over sufficient time to demonstrate their handling of a range of contingencies. Tasks include: analysis of client characteristics prior to virgin head and retouch bleach services following selected stages and methods of product application following salon procedures to ensure the comfort and safety of clients during bleach applications and processing completing bleach applications within salon timeframes managing processing to achieve the desired degree of lift confirming client satisfaction with lightening results advising on home hair care and recommending products written or verbal questions appropriate to the language and literacy level of the learner to test knowledge which include: the effects of hydrogen peroxide on the hair and hair colour the chemical and physical effects of bleach products on hair structure the colour wheel and its application in toner selection the levels of bleaching processing and development times for a defined salon bleach product range salon procedures relating to: client comfort and safety operator safety health and hygiene waste minimisation waste disposal water efficiency review of portfolios of evidence and third-party reports of on-the-job performance.
Guidance information for assessment	A unit of competency describes an individual skill but people rarely perform one skill at a time. Many skills are combined on a day-to-day basis in the workplace as part of work processes. This does not mean that each skill described by a unit of competency is prerequisite to another—they are related skills. Holistic assessment with other units relevant to the industry sector, salon and job role is recommended, for example: SIHHCCS302A Perform a full client consultation SIHHOHS201A Apply salon safety procedures

Required Skills and Knowledge

Required skills

interpersonal skills to interact with clients

communication skills to:

consult with clients during bleach service analysis

check client comfort during bleach application and processing

confirm client satisfaction with lightening results

document pre-service analysis and client histories

technical skills to:

conduct pre-service hair analysis

recognise contraindications

select from bleach service products and plan stages and methods of bleach application for:

virgin head bleach services

retouch bleach services

apply product safely, quickly and evenly to a predetermined method

judge the achievement of desired degree of lift

remove residual product without damaging hair

literacy skills to:

interpret product instructions and safety data sheets

interpret relevant salon procedures

numeracy skills to:

measure and mix and apply bleach products in correct proportions

minimise product waste

manage application and processing times

Required knowledge

composition of bleach products and their chemical and physical effects on hair structure

effects of hydrogen peroxide on the hair and hair colour

reasons for selecting particular application methods

stages of bleaching

colour wheel and its application in toner selection

colour chart systems from the salon product range

product information and safety data for preparing, applying and processing bleach products from the salon range

relevant salon procedures

salon procedures relating to:

client comfort and safety

operator safety

health and hygiene

waste minimisation

waste disposal

water efficiency

correct and environmentally sound disposal methods for all types of waste and in particular for hazardous substances

relevant occupational health and safety legislation and regulations

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Client characteristics may include:	natural hair type, texture, porosity, density and elasticity natural base colour artificial base colour tone percentage of white hair presence of lightening agents or artificial hair colour treatments on hair existing chemical services affecting the hair that may impact on the service skin tone length of hair scalp condition.
Contraindications may include:	condition of hair existing metallic based colour on hair.
Client may include:	women men children people who present with virgin hair or a range of preexisting colour treatments on the hair people from a range of social, cultural or ethnic backgrounds and with a range of physical and mental abilities.
Client history must include:	contraindications pre-service analysis colour or bleach service product selection bleach service application techniques and processing times lightening result including client feedback recommended home hair care products.
Client and operator comfort and safety must include:	following salon procedures with regard to gowning or wrapping clients for colour services wearing operator protective gloves when applying bleach and toner products avoiding product skin and eye contact for client and operator following product safety data sheets in the event of an accident and seeking medical advice avoiding inhalation of fumes whilst mixing product using barrier creams on client’s face and neckline appropriate gowning of client wearing operator protective clothing when mixing and applying products monitoring client scalp comfort and condition at all stages of the service.
Bleach products must include:	products from the salon bleach range peroxides of varying percentage volumes.
Salon procedures must include:	procedures that comply with state or territory and local government health regulations relevant to the service occupational health and safety procedures environmental protection practices, such as: waste minimisation waste disposal water efficiency.
Stages and methods of product application may include:	natural untreated hair regrowth roots and then ends roots, mid lengths and finally ends ends and then roots.
Product processing must include:	following product instructions exercising judgement based on previous timing of bleach services on the particular client monitoring and observing product development.