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Evidence Guide: SIRCDIS003 - Assist in dispensing prescriptions

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

SIRCDIS003 - Assist in dispensing prescriptions

What evidence can you provide to prove your understanding of each of the following citeria?

Check prescription details.

  1. Follow organisational procedures for dispensing prescription medicines throughout dispensing process.
  2. Accept and action in a logical and time-efficient sequence to serve customers effectively.
  3. Check prescriptions for legality, validity and completeness.
  4. Refer incomplete or invalid prescriptions to pharmacist for action with clear information about any discrepancies.
  5. Identify situations requiring pharmacist clarification and ask questions to obtain instruction.
Follow organisational procedures for dispensing prescription medicines throughout dispensing process.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Accept and action in a logical and time-efficient sequence to serve customers effectively.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Check prescriptions for legality, validity and completeness.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Refer incomplete or invalid prescriptions to pharmacist for action with clear information about any discrepancies.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Identify situations requiring pharmacist clarification and ask questions to obtain instruction.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Record prescription information.

  1. Enter patient, prescription and entitlement details from original prescription into dispensary computer system.
  2. Check electronic data entry for match to patient and prescription details.
  3. Recognise dispensary system alerts of medication and patient issues and refer to pharmacist for resolution.
  4. Use computer software to select and record brand changes.
  5. Accurately enter prescriber’s specific directions for medication label.
  6. Generate one printed label for each pack, repeat authorisations and Consumer Medicine Information (CMI).
Enter patient, prescription and entitlement details from original prescription into dispensary computer system.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Check electronic data entry for match to patient and prescription details.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Recognise dispensary system alerts of medication and patient issues and refer to pharmacist for resolution.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Use computer software to select and record brand changes.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Accurately enter prescriber’s specific directions for medication label.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Generate one printed label for each pack, repeat authorisations and Consumer Medicine Information (CMI).

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Select and label prescribed medications.

  1. Use original prescription to accurately select medications manually or robotically and to check medication form, strength and quantity.
  2. Check printed label for directions for use, drug strength and quantity against original prescription and correct identified errors.
  3. Apply printed labels and appropriate cautionary and advisory labels to each pack.
  4. Ensure pharmacy labels do not obscure important information on manufacturer label.
Use original prescription to accurately select medications manually or robotically and to check medication form, strength and quantity.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Check printed label for directions for use, drug strength and quantity against original prescription and correct identified errors.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Apply printed labels and appropriate cautionary and advisory labels to each pack.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Ensure pharmacy labels do not obscure important information on manufacturer label.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Assemble prescribed medications and finalise documentation.

  1. Assemble prescribed medicines with all relevant documentation and counselling aids.
  2. Present dispensed items and prescription to pharmacist for verification.
  3. Place in a container that leaves all items visible.
  4. Place container in pharmacy-designated private collection location for return of prescription medication to customer.
Assemble prescribed medicines with all relevant documentation and counselling aids.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Present dispensed items and prescription to pharmacist for verification.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Place in a container that leaves all items visible.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Place container in pharmacy-designated private collection location for return of prescription medication to customer.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Check prescription details.

1.1.Follow organisational procedures for dispensing prescription medicines throughout dispensing process.

1.2.Accept and action in a logical and time-efficient sequence to serve customers effectively.

1.3.Check prescriptions for legality, validity and completeness.

1.4.Refer incomplete or invalid prescriptions to pharmacist for action with clear information about any discrepancies.

1.5.Identify situations requiring pharmacist clarification and ask questions to obtain instruction.

2. Record prescription information.

2.1.Enter patient, prescription and entitlement details from original prescription into dispensary computer system.

2.2.Check electronic data entry for match to patient and prescription details.

2.3.Recognise dispensary system alerts of medication and patient issues and refer to pharmacist for resolution.

2.4.Use computer software to select and record brand changes.

2.5.Accurately enter prescriber’s specific directions for medication label.

2.6.Generate one printed label for each pack, repeat authorisations and Consumer Medicine Information (CMI).

3. Select and label prescribed medications.

3.1.Use original prescription to accurately select medications manually or robotically and to check medication form, strength and quantity.

3.2.Check printed label for directions for use, drug strength and quantity against original prescription and correct identified errors.

3.3.Apply printed labels and appropriate cautionary and advisory labels to each pack.

3.4.Ensure pharmacy labels do not obscure important information on manufacturer label.

4. Assemble prescribed medications and finalise documentation.

4.1.Assemble prescribed medicines with all relevant documentation and counselling aids.

4.2.Present dispensed items and prescription to pharmacist for verification.

4.3.Place in a container that leaves all items visible.

4.4.Place container in pharmacy-designated private collection location for return of prescription medication to customer.

Required Skills and Knowledge

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Check prescription details.

1.1.Follow organisational procedures for dispensing prescription medicines throughout dispensing process.

1.2.Accept and action in a logical and time-efficient sequence to serve customers effectively.

1.3.Check prescriptions for legality, validity and completeness.

1.4.Refer incomplete or invalid prescriptions to pharmacist for action with clear information about any discrepancies.

1.5.Identify situations requiring pharmacist clarification and ask questions to obtain instruction.

2. Record prescription information.

2.1.Enter patient, prescription and entitlement details from original prescription into dispensary computer system.

2.2.Check electronic data entry for match to patient and prescription details.

2.3.Recognise dispensary system alerts of medication and patient issues and refer to pharmacist for resolution.

2.4.Use computer software to select and record brand changes.

2.5.Accurately enter prescriber’s specific directions for medication label.

2.6.Generate one printed label for each pack, repeat authorisations and Consumer Medicine Information (CMI).

3. Select and label prescribed medications.

3.1.Use original prescription to accurately select medications manually or robotically and to check medication form, strength and quantity.

3.2.Check printed label for directions for use, drug strength and quantity against original prescription and correct identified errors.

3.3.Apply printed labels and appropriate cautionary and advisory labels to each pack.

3.4.Ensure pharmacy labels do not obscure important information on manufacturer label.

4. Assemble prescribed medications and finalise documentation.

4.1.Assemble prescribed medicines with all relevant documentation and counselling aids.

4.2.Present dispensed items and prescription to pharmacist for verification.

4.3.Place in a container that leaves all items visible.

4.4.Place container in pharmacy-designated private collection location for return of prescription medication to customer.

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and across a forty hour work period:

assist in dispensing varied prescription types, both original and repeat, for different forms of medications both original and generic

assist in dispensing prescriptions for each of these customer types:

general customers

concessional customers

Repatriation Pharmaceutical Benefits Scheme (RPBS) customers.

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

role boundaries and responsibilities of dispensary assistants and pharmacists in dispensing prescriptions

basic aspects of industry and regulatory guidelines for dispensing prescription medicines:

Pharmaceutical Society of Australia’s Professional Practice Standards – provisions relevant to dispensing

Pharmacy Board of Australia Guidelines for Dispensing of Medicines

basic aspects of these key legal product labelling requirements:

batch numbering

cautionary and advisory information

expiry dates

product names

organisational procedures for dispensing prescription medicines:

accessing and maintaining security of the dispensary area

validation of prescription content

checks required for repeat prescriptions, including those generated by a different pharmacy

requirements for pharmacist checks of dispensing activities

pricing of dispensed prescription items for concessional and non-concessional supply

maintaining privacy and confidentiality of customer information

housekeeping

private prescription pricing guidelines for:

items not subsidised by Pharmaceutical Benefits Scheme (PBS)

quantity not subsidised by Pharmaceutical Benefits Scheme (PBS)

repeats not subsidised by Pharmaceutical Benefits Scheme (PBS)

medicines that do not count towards the safety net

prescription written for a person without a Medicare card including overseas visitors

co-payment discounted prescriptions

key terminology, jargon and common abbreviations relevant to dispensing prescriptions:

conventions used in prescription writing

dose forms

instructions for the use of medicines

medical terminology found on prescriptions

major drug groups and their expected effects on the body

a range of formats for, use and contents of:

cautionary and advisory medicine labels

customer medicine labels with directions for use

dispensary layout:

sequential positioning of medications along shelves

location of controlled substances under specific storage conditions

grouping of Pharmacist Only Medicines (S3)

refrigeration

features and functions of community pharmacy:

dispensary software

bar coding equipment.