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Evidence Guide: SIRCDIS006 - Maintain dispensary stock

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

SIRCDIS006 - Maintain dispensary stock

What evidence can you provide to prove your understanding of each of the following citeria?

Order dispensary stock.

  1. Follow organisational procedures for stock maintenance activities.
  2. Identify dispensary stock maintenance requirements.
  3. Refer to and interpret preferred supplier arrangements and confirm stock availability, cost and delivery times.
  4. Seek direction or clarifications from pharmacist and obtain pharmacist approval for stock orders.
  5. Place clear, unambiguous documented orders for dispensary items within required timelines.
  6. Complete and keep accurate purchase and costing records.
Follow organisational procedures for stock maintenance activities.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Identify dispensary stock maintenance requirements.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Refer to and interpret preferred supplier arrangements and confirm stock availability, cost and delivery times.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Seek direction or clarifications from pharmacist and obtain pharmacist approval for stock orders.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Place clear, unambiguous documented orders for dispensary items within required timelines.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Complete and keep accurate purchase and costing records.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Take delivery of dispensary stock.

  1. Check incoming dispensary stock against orders and delivery documentation, and identify, record and report discrepancies.
  2. Inspect items for damage, quality and use by dates and record and report findings.
  3. Check cold chain items have been maintained at optimum temperature and report unacceptable quality to pharmacist.
  4. Record details of incoming stock.
  5. Alert pharmacist to delivery of controlled drugs.
Check incoming dispensary stock against orders and delivery documentation, and identify, record and report discrepancies.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Inspect items for damage, quality and use by dates and record and report findings.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Check cold chain items have been maintained at optimum temperature and report unacceptable quality to pharmacist.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Record details of incoming stock.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Alert pharmacist to delivery of controlled drugs.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Store dispensary stock.

  1. Use safe manual handling techniques when moving and storing stock to avoid injury.
  2. Identify dispensary product layout and store stock promptly in appropriate storage location.
  3. Choose and maintain appropriate environmental conditions for storage of perishable items.
  4. Ensure special dispensary items are stored according to security requirements.
Use safe manual handling techniques when moving and storing stock to avoid injury.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Identify dispensary product layout and store stock promptly in appropriate storage location.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Choose and maintain appropriate environmental conditions for storage of perishable items.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Ensure special dispensary items are stored according to security requirements.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Maintain dispensary stock.

  1. Check and adjust environmental conditions of storage regularly to maintain perishable dispensary stock at optimum quality.
  2. Check quality of other stock regularly and make adjustments to ensure stock protection.
  3. Rotate stock for maximum use and minimum wastage.
  4. Assist pharmacist to manage-out stock of branded medicines when introducing generic equivalents.
  5. Monitor, calculate and maintain working stock levels in consultation with pharmacist and with consideration of Pharmaceutical Benefits Scheme (PBS) price disclosure system.
  6. Organise and participate in stocktakes at appropriate intervals.
  7. Produce accurate stocktake reports within designated timelines and maintain accurate stock control records.
  8. Investigate, resolve and report stock losses and discrepancies.
  9. Use stock control system to maintain stock control records.
Check and adjust environmental conditions of storage regularly to maintain perishable dispensary stock at optimum quality.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Check quality of other stock regularly and make adjustments to ensure stock protection.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Rotate stock for maximum use and minimum wastage.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Assist pharmacist to manage-out stock of branded medicines when introducing generic equivalents.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Monitor, calculate and maintain working stock levels in consultation with pharmacist and with consideration of Pharmaceutical Benefits Scheme (PBS) price disclosure system.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Organise and participate in stocktakes at appropriate intervals.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Produce accurate stocktake reports within designated timelines and maintain accurate stock control records.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Investigate, resolve and report stock losses and discrepancies.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Use stock control system to maintain stock control records.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Dispose of dispensary stock waste.

  1. Sort waste and obtain pharmacist approval to reject out-of-date, damaged and excess dispensary stock.
  2. Dispose of waste under pharmacist supervision, according to environmental and special waste disposal requirements.
  3. Update dispensary stock records following disposal.
Sort waste and obtain pharmacist approval to reject out-of-date, damaged and excess dispensary stock.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Dispose of waste under pharmacist supervision, according to environmental and special waste disposal requirements.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Update dispensary stock records following disposal.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Order dispensary stock.

1.1.Follow organisational procedures for stock maintenance activities.

1.2.Identify dispensary stock maintenance requirements.

1.3.Refer to and interpret preferred supplier arrangements and confirm stock availability, cost and delivery times.

1.4.Seek direction or clarifications from pharmacist and obtain pharmacist approval for stock orders.

1.5.Place clear, unambiguous documented orders for dispensary items within required timelines.

1.6.Complete and keep accurate purchase and costing records.

2. Take delivery of dispensary stock.

2.1.Check incoming dispensary stock against orders and delivery documentation, and identify, record and report discrepancies.

2.2.Inspect items for damage, quality and use by dates and record and report findings.

2.3.Check cold chain items have been maintained at optimum temperature and report unacceptable quality to pharmacist.

2.4.Record details of incoming stock.

2.5.Alert pharmacist to delivery of controlled drugs.

3. Store dispensary stock.

3.1.Use safe manual handling techniques when moving and storing stock to avoid injury.

3.2.Identify dispensary product layout and store stock promptly in appropriate storage location.

3.3.Choose and maintain appropriate environmental conditions for storage of perishable items.

3.4.Ensure special dispensary items are stored according to security requirements.

4. Maintain dispensary stock.

4.1.Check and adjust environmental conditions of storage regularly to maintain perishable dispensary stock at optimum quality.

4.2.Check quality of other stock regularly and make adjustments to ensure stock protection.

4.3.Rotate stock for maximum use and minimum wastage.

4.4.Assist pharmacist to manage-out stock of branded medicines when introducing generic equivalents.

4.5.Monitor, calculate and maintain working stock levels in consultation with pharmacist and with consideration of Pharmaceutical Benefits Scheme (PBS) price disclosure system.

4.6.Organise and participate in stocktakes at appropriate intervals.

4.7.Produce accurate stocktake reports within designated timelines and maintain accurate stock control records.

4.8.Investigate, resolve and report stock losses and discrepancies.

4.9.Use stock control system to maintain stock control records.

5. Dispose of dispensary stock waste.

5.1.Sort waste and obtain pharmacist approval to reject out-of-date, damaged and excess dispensary stock.

5.2.Dispose of waste under pharmacist supervision, according to environmental and special waste disposal requirements.

5.3.Update dispensary stock records following disposal.

Required Skills and Knowledge

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Order dispensary stock.

1.1.Follow organisational procedures for stock maintenance activities.

1.2.Identify dispensary stock maintenance requirements.

1.3.Refer to and interpret preferred supplier arrangements and confirm stock availability, cost and delivery times.

1.4.Seek direction or clarifications from pharmacist and obtain pharmacist approval for stock orders.

1.5.Place clear, unambiguous documented orders for dispensary items within required timelines.

1.6.Complete and keep accurate purchase and costing records.

2. Take delivery of dispensary stock.

2.1.Check incoming dispensary stock against orders and delivery documentation, and identify, record and report discrepancies.

2.2.Inspect items for damage, quality and use by dates and record and report findings.

2.3.Check cold chain items have been maintained at optimum temperature and report unacceptable quality to pharmacist.

2.4.Record details of incoming stock.

2.5.Alert pharmacist to delivery of controlled drugs.

3. Store dispensary stock.

3.1.Use safe manual handling techniques when moving and storing stock to avoid injury.

3.2.Identify dispensary product layout and store stock promptly in appropriate storage location.

3.3.Choose and maintain appropriate environmental conditions for storage of perishable items.

3.4.Ensure special dispensary items are stored according to security requirements.

4. Maintain dispensary stock.

4.1.Check and adjust environmental conditions of storage regularly to maintain perishable dispensary stock at optimum quality.

4.2.Check quality of other stock regularly and make adjustments to ensure stock protection.

4.3.Rotate stock for maximum use and minimum wastage.

4.4.Assist pharmacist to manage-out stock of branded medicines when introducing generic equivalents.

4.5.Monitor, calculate and maintain working stock levels in consultation with pharmacist and with consideration of Pharmaceutical Benefits Scheme (PBS) price disclosure system.

4.6.Organise and participate in stocktakes at appropriate intervals.

4.7.Produce accurate stocktake reports within designated timelines and maintain accurate stock control records.

4.8.Investigate, resolve and report stock losses and discrepancies.

4.9.Use stock control system to maintain stock control records.

5. Dispose of dispensary stock waste.

5.1.Sort waste and obtain pharmacist approval to reject out-of-date, damaged and excess dispensary stock.

5.2.Dispose of waste under pharmacist supervision, according to environmental and special waste disposal requirements.

5.3.Update dispensary stock records following disposal.

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

order and take delivery of each of these types of dispensary stock for three supply periods:

Prescription Only Medicine (S4)

branded medicines

bioequivalent generic medicines

drops

insulin

liquids

ointments and creams

pessaries

suppositories

tablets and capsules

vaccines

maintain dispensary stock in optimum condition across three supply periods

safely dispose of the following types of dispensary waste:

hazardous substances

expired stock

damaged stock

medicines returned by customers

participate in a stocktake

generate each of the following stock reports over the above supply periods:

stock level reports

stock performance reports

stock loss reports

stocktake reports.

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

role boundaries and responsibilities of dispensary assistants and pharmacists for maintaining dispensary stock

organisational procedures for maintaining dispensary stock:

ordering dispensary stock

recording incoming stock

recording and reporting discrepancies and quality deficiencies

recording stock levels

monitoring and maintaining quality of stock

maintaining security of dispensary stock

work health and safety for stock control

dispensary stocktakes

waste handling, sorting and disposal

organisational stock reorder cycles

safe manual handling techniques for moving and storing dispensary stock; those for bending, lifting and carrying heavy items

principles of stock control:

rotation and replenishment

product life cycle and maximising the use of all stock

managing out stock of branded medicines when introducing generic equivalents

checking for slow moving items

financial implications of stock level control

sources of product and supplier information

sources of information on negotiated cost of supply, contractual arrangements and preferred supplier arrangements

Pharmaceutical Benefits Scheme (PBS) price disclosure system, and how this impacts on stock management

when scheduled reduction days occur and how this affects the amount of stock held and its value

types of medicines subject to price disclosure

purpose of batch numbering and expiry dates on pharmaceutical products

dispensary layout and storage requirements for dispensary items:

alphabetical arrangement of medications

sequential positioning of medications along shelves

controlled substances under specific secured storage conditions

grouping of Pharmacist Only Medicines (S3)

hazardous substances

refrigeration

optimum environmental storage conditions, including temperature, light and humidity controls, for perishable and cold chain dispensary items

reasons for stock loss and damage and methods to control these

disposal methods for dispensary waste:

returning to supplier

using a disposal service

environmentally sound disposal methods for hazardous waste:

pharmaceutical raw materials

cleaning products

pharmaceutical sharps

formats for, use and contents of:

order and delivery documentation

stock recording documentation

Electronic Data Interchange (EDI) forms

stock level reports

stock performance reports

stock loss reports

stocktake reports

features and functions of dispensary stock control software.